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Michael Grasso

Overview Reviews (590) Inventory (438)

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Michael Grasso

Michael Grasso | Page 39

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

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4.6

590 Reviews

Overview Reviews (590) Inventory (438)

Dealership Experience

5 yrs, 5 mos

Industry Experience

24 yrs, 5 mos

Languages Spoken

English

4.6

590 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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590 Reviews of Michael Grasso

September 15, 2022

Dealership Rating

Employee Rating

Everyone was very attentive, professional and helpful like always. They explained everything that needed to be done. like always. They explained everything that needed to be done. More

by LEODENNIP

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jan Gallego

Sep 15, 2022 -

Acura Of Pembroke Pines responded

Thanks for the five stars, Leo! We hope to see you back! -Acura of Pembroke Pines

September 14, 2022

Dealership Rating

Employee Rating

I was told my car was under warranty (not going to call any names) and I wasted my gas twice coming to fix the car only to find out it was not under warranty becuz I opened my big mouth by asking which mon any names) and I wasted my gas twice coming to fix the car only to find out it was not under warranty becuz I opened my big mouth by asking which month the warranty expired. More

by DEBBIENICOLE82

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Sep 15, 2022 -

Acura Of Pembroke Pines responded

Thank you for reaching out. We understand your frustration and will make sure the situation gets reviewed with our team. Please contact our Service Department at (877) 468-9930 if you'd like to discuss this further. Thanks again.

September 12, 2022

Dealership Rating

Employee Rating

As always fantastic service,kudos to the Management and staff at Acura Pembroke Pines,best Dealership I worked with over the years. staff at Acura Pembroke Pines,best Dealership I worked with over the years. More

by cherryhugh

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: James Chalmers, Jordan Ferber, Angela O'Connor, Jean Louis , Freddy Tigero, Camilo Torregroza, Giovanni Vargas

Sep 13, 2022 -

Acura Of Pembroke Pines responded

Thank you for the kind review! All of us here at Acura of Pembroke Pines are grateful for your support and look forward to your next visit. Take care!

September 12, 2022

Dealership Rating

Employee Rating

Car was serviced efficiently. Mike the service advisor was great. I was very happy with the service Mike the service advisor was great. I was very happy with the service More

by beachbl271

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 13, 2022 -

Acura Of Pembroke Pines responded

Mike and the team are proud to be your go-to automotive resource! Thank you for being an Acura of Pembroke Pines customer!

September 11, 2022

Dealership Rating

Employee Rating

Awesome service. On time! The gentleman that took care of me, he was very helpful and he answered all my questions. On time! The gentleman that took care of me, he was very helpful and he answered all my questions. More

by PACH_MD

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ron Richardson

Sep 13, 2022 -

Acura Of Pembroke Pines responded

It's fantastic to hear that you enjoyed your visit to Acura of Pembroke Pines! Thank you for rating us five stars!

September 11, 2022

Dealership Rating

Employee Rating

The appointment set-up was really easy. The staff was very helpful the day of the appointment and the service was done quick and well. The staff was very helpful the day of the appointment and the service was done quick and well. More

by JUAN_F_AREVALO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 13, 2022 -

Acura Of Pembroke Pines responded

It pleases us to hear that you feel confident bringing your car to us, Juan! We hope that you visit us again for your next service visit! Thank you! - Acura of Pembroke Pines

September 06, 2022

Dealership Rating

Employee Rating

Super friendly staff and very quick service. Very satisfied with choosing this place to get an oil change! Very satisfied with choosing this place to get an oil change! More

by AGUSTINA ROGGERO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jean Louis, Eric Ng , Kevin Gomez, Christian Rodriguez

Sep 06, 2022 -

Acura Of Pembroke Pines responded

Thanks for the five stars, Augstina! We hope to see you back! -Acura of Pembroke Pines

September 02, 2022

Dealership Rating

Employee Rating

M I C H A E L ‘ S S E R V I C E W A S G R E A T! More

by ERIVAS013

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 06, 2022 -

Acura Of Pembroke Pines responded

Thank you so much! We're glad you had a five-star experience! - Acura of Pembroke Pines

September 02, 2022

Dealership Rating

Employee Rating

They were fast and efficient. Mike gave us really good service! I highly recommend them to anyone Mike gave us really good service! I highly recommend them to anyone More

by CFAULKNER2587

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 02, 2022 -

Acura Of Pembroke Pines responded

We appreciate you leaving Mike and the team this great review! We hope to see you again next time you need maintenance at Acura of Pembroke Pines! Thank you!

September 02, 2022

Dealership Rating

Employee Rating

Great service, Jean is the best service advisor. The service fast and i had no problems. The service fast and i had no problems. More

by jpeguero55

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michael Chan, Jordan Ferber, Angela O'Connor, Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Ron Richardson, Christian Rodriguez

Sep 02, 2022 -

Acura Of Pembroke Pines responded

We appreciate you taking the time to leave us your great five-star review for Jean and the team! We look forward to seeing you again at Acura of Pembroke Pines!

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