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Michael Grasso

Overview Reviews (590) Inventory (438)

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Michael Grasso

Michael Grasso | Page 41

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

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4.6

590 Reviews

Overview Reviews (590) Inventory (438)

Dealership Experience

5 yrs, 5 mos

Industry Experience

24 yrs, 5 mos

Languages Spoken

English

4.6

590 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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590 Reviews of Michael Grasso

August 18, 2022

Dealership Rating

Employee Rating

Would give five stars. Price is very high for labor. I called other car mechanical stores such as firestone and tiresplus, their quote for the same service was $50 less. Price is very high for labor. I called other car mechanical stores such as firestone and tiresplus, their quote for the same service was $50 less. More

by KERALA2004

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 18, 2022 -

Acura Of Pembroke Pines responded

Thank you for taking the time to leave us a review. We appreciate the feedback and hope you'll keep us in mind for any future automotive needs!

August 16, 2022

Dealership Rating

Employee Rating

Mike Grasso’s customer service is above 5 stars. He keeps me informed throughout the service. He keeps me informed throughout the service. More

by ARENASPEER

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 16, 2022 -

Acura Of Pembroke Pines responded

Thank you for the kind review! We're so glad Mike continues to exceed your expectations and we'll be sure to share this fantastic feedback with him. Take care and we'll see you next time here at Acura of Pembroke Pines!

August 13, 2022

Dealership Rating

Employee Rating

Representative was professional and courteous. He thoroughly explained everything. The car was serviced and ready ahead of time He thoroughly explained everything. The car was serviced and ready ahead of time More

by BROWNROS10

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 15, 2022 -

Acura Of Pembroke Pines responded

Thank you for the kind words and five-star rating! - Acura of Pembroke Pines

August 13, 2022

Dealership Rating

Employee Rating

Service rep. Was very professional and replayed my all questions I had . .service was done with th in time it manner. Was very professional and replayed my all questions I had . .service was done with th in time it manner. More

by SONBIJ02

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 15, 2022 -

Acura Of Pembroke Pines responded

Thank you for sharing your experience! It was a pleasure having you visit us here at Acura of Pembroke Pines and we hope to see you again next time!

August 12, 2022

Dealership Rating

Employee Rating

Great service. Fast and reliable. Awesome treatment by my service advisor. The shop was clean and organized. Fast and reliable. Awesome treatment by my service advisor. The shop was clean and organized. More

by oscar.arce80

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 12, 2022 -

Acura Of Pembroke Pines responded

Thanks for the five stars, Oscar! We hope to see you back! -Acura of Pembroke Pines

August 08, 2022

Dealership Rating

Employee Rating

The dealership was clean and very helpful in my first ever visit. I enjoyed my time there and look forward to coming back for my next service. ever visit. I enjoyed my time there and look forward to coming back for my next service. More

by EDWARD.PACHE001

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Aug 09, 2022 -

Acura Of Pembroke Pines responded

Edward, thank you so much for visiting us here at Acura of Pembroke Pines! We appreciate the positive feedback and look forward to serving you again next time!

August 06, 2022

Dealership Rating

Employee Rating

Very professional and accommodating I had a very good experience with them that's why I go back even from far experience with them that's why I go back even from far More

by MEIR_HABER

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 08, 2022 -

Acura Of Pembroke Pines responded

It makes our day to read your review! Thank you for trusting Acura of Pembroke Pines with your vehicle!

August 04, 2022

Dealership Rating

Employee Rating

Acura Pembroke Pines has the best service experience you may want. Very professionals and friendly. They give you great advise about what your car needs. For me is always a 5 starts review. Great job guys. may want. Very professionals and friendly. They give you great advise about what your car needs. For me is always a 5 starts review. Great job guys. More

by jlmorato29

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Aug 05, 2022 -

Acura Of Pembroke Pines responded

Thank you for trusting the Acura of Pembroke Pines team with your service needs! We appreciate the wonderful feedback and look forward to seeing you at your next visit!

August 02, 2022

Dealership Rating

Employee Rating

Mike at the service department was amazing. Very helpful and courteous. He really made the experience easy and convenient. Very helpful and courteous. He really made the experience easy and convenient. More

by pauldeitado

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 03, 2022 -

Acura Of Pembroke Pines responded

Thank you for the kind review! We're happy to hear Mike made your recent visit a smooth one and we'll be sure to share this excellent feedback with him. Thanks for visiting Acura of Pembroke Pines and please don't hesitate to reach out if we can be of service again in the future!

Aug 03, 2022 -

pauldeitado responded

Thanks Mike for the quick service!

July 31, 2022

Dealership Rating

Employee Rating

Very attentive staff. We had a positive experience with oil change and car wash. Would go back We had a positive experience with oil change and car wash. Would go back More

by U

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 02, 2022 -

Acura Of Pembroke Pines responded

Thank you for giving us the opportunity to earn your business! We look forward to seeing you again next time here at Acura of Pembroke Pines!

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