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Michael Grasso
Michael Grasso at Acura Of Pembroke Pines

Michael Grasso | Page 26

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

Contact Me
4.6
590 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

24 yrs, 5 mos

Languages Spoken

English English

4.6

590 Reviews

Write a Review

590 Reviews of Michael Grasso

June 30, 2023

Dealership Rating
Employee Rating

Excellent efficient punctual the printout of fall levels of the mechanics of the car. Very good informative information, upfront and honest. More

by Yolo2988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 03, 2023

Acura Of Pembroke Pines responded

Thank you for the kind review! We're glad to hear that our team at Acura of Pembroke Pines provided excellent service. Your feedback is greatly appreciated and we hope you have a wonderful day!

June 30, 2023

Dealership Rating
Employee Rating

Very good very nice. Great customer service. Quick wash. Very nice and sweet people. Always with the hookup More

by INGRIDRHODA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 03, 2023

Acura Of Pembroke Pines responded

Thank you for the kind words! We're delighted to hear that you had a great experience with our team at Acura of Pembroke Pines. Your satisfaction is our top priority, and we appreciate your support. Drive safely!

June 29, 2023

Dealership Rating
Employee Rating

Claimed tech can’t replicate he problem for keeping the car entire week. When I took home the car, the starter problem still exists. More

by DHUNG1
Service Price Transparency
Recommend Dealer
No
Print
Jul 08, 2023

Acura Of Pembroke Pines responded

We regret any inconvenience you may have experienced with your car. We understand how frustrating it can be when a problem persists even after service. We would like to assist you further and ensure that the issue is resolved. Please contact us at (877) 468-9930 at your earliest convenience so we can discuss this matter in more detail. Thank you.

June 26, 2023

Dealership Rating
Employee Rating

I brought my vehicle in for the 30,000 mile check up and I was taken care of rather quickly. More

by MARIA Pilar Hurtado
Service Price Transparency
Recommend Dealer
Yes
Print
Jun 27, 2023

Acura Of Pembroke Pines responded

Maria, We're glad you were taken care of quickly and that the visit was positive. Thank you for trusting Acura of Pembroke Pines with your vehicle! We'll see you next time!

June 22, 2023

Dealership Rating
Employee Rating

Always have a great experience at this dealership. The service and attention to detail is second to none. More

by turkeyjoint
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Emilio Gonzalez

Print
Jun 23, 2023

Acura Of Pembroke Pines responded

Thank you for the kind words! We're glad to hear that you always have a great experience at Acura of Pembroke Pines. Our team is dedicated to providing excellent service and attention to detail. We appreciate your support and look forward to serving you again in the future!

June 18, 2023

Dealership Rating
Employee Rating

The staff is very friendly and courteous. I took my car for service and was done as promised, less than an hour. More

by ANGIEC0315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 20, 2023

Acura Of Pembroke Pines responded

We're so glad to hear that you had a positive experience with our staff at Acura of Pembroke Pines! We appreciate your business and look forward to serving you again in the future. Thank you!

June 18, 2023

Dealership Rating
Employee Rating

Amazing service. They really care about the customer’s experience. They also did not make the interaction seem too transactional but personable More

by Spardais1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Ng

Print
Jun 20, 2023

Acura Of Pembroke Pines responded

We're so glad to hear that you had an amazing experience with us! Providing excellent customer service and creating a personable atmosphere is always our goal. Thank you for taking the time to leave such a positive review. We appreciate your feedback!

June 11, 2023

Dealership Rating
Employee Rating

I used the courtesy shuttle. Pierre drove me home. He was very courteous. Mike was my service advisor and he was very professional also. More

by MEWINOKUR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 13, 2023

Acura Of Pembroke Pines responded

We're happy you had a great experience with Pierre and Mike during your visit to Acura of Pembroke Pines! Thank you for the five-star review and for acknowledging their impeccable customer service. We are proud to have them on our team. Looking forward to seeing you at your next appointment!

June 10, 2023

Dealership Rating
Employee Rating

My advisor Michael Grasso took good care of my auto and me on this service call Thank you More

by AMCCCOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 13, 2023

Acura Of Pembroke Pines responded

We're happy to hear Michael took such excellent care of you & your vehicle! Thanks for visiting Acura of Pembroke Pines. We hope to see you again next time!

June 09, 2023

Dealership Rating
Employee Rating

Good customer service and the didn’t spend a lot time. It’s really convenient the carwash service. More

by SUSETTEPORTILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 12, 2023

Acura Of Pembroke Pines responded

Thank you for the positive feedback about your recent visit here at Acura of Pembroke Pines! We appreciate your business and hope to see you again next time!

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