Michael Grasso
Michael Grasso at Acura Of Pembroke Pines

Michael Grasso | Page 25

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

Contact Me
4.6
590 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

24 yrs, 5 mos

Languages Spoken

English English

4.6

590 Reviews

Write a Review

590 Reviews of Michael Grasso

July 27, 2023

Dealership Rating
Employee Rating

Never a disappointing service. Amazing guest service. My advisor Michael always takes his time to note all concerns i have about my car and makes sure i leave informed with everyth More

by Mayling B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2023

Acura Of Pembroke Pines responded

Mayling, we're so glad to know that Michael and our team at Acura of Pembroke Pines have consistently provided you with excellent service. We always aim for our customers to leave feeling informed and satisfied!

July 27, 2023

Dealership Rating
Employee Rating

Great team and service. Will definitely recommend. The car is awesome and getting a lot of looks. More

by carolmunroe.cm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Reeves , Anthony Morales, Giovanni Vargas, Tatiana Hall

Jul 28, 2023

Acura Of Pembroke Pines responded

Thank you for the 5-star rating! We're pleased that our team provided you with great customer service during your visit. We appreciate your recommendation and hope to see you again! - The Acura of Pembroke Pines Team

July 21, 2023

Dealership Rating
Employee Rating

Great experience Highly recommend Was great. First time using this place and plan to again More

by DEBRALGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2023

Acura Of Pembroke Pines responded

Thank you for the 5-star rating! We're happy to hear that our team provided you with a great experience during your visit. We appreciate your recommendation and hope to see you next time at Acura of Pembroke Pines!

July 19, 2023

Dealership Rating
Employee Rating

Services advisor Mike Grasso at Acura of Pembroke Pines is the man from his professionalism, going above and beyond to get the job done. He even issued me a loner while waiting for the parts to come in to More

by mrash475
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jul 20, 2023

Acura Of Pembroke Pines responded

Thank you for the positive review! We're so glad to hear that Mike provided excellent service and went above and beyond for you. It's great to know that we were able to keep your loyalty with our hard work and dedication at Acura of Pembroke Pines. If there's anything else we can do for you, please let us know. Have a wonderful day!

July 17, 2023

Dealership Rating
Employee Rating

Professional and make sure they try to accommodate you and help you out whether it's in service or sales. More

by ivonnem017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thalia Lema Echavarria , Curtis Kennely

Jul 17, 2023

Acura Of Pembroke Pines responded

Thank you for the kind words! We strive to provide professional and accommodating service in both sales and service depts to our customers. We appreciate your support and shall see you next time at Acura of Pembroke Pines. Have a great ride!

July 16, 2023

Dealership Rating
Employee Rating

This dealership is great, my first time here and they really made me feel welcomed More

by JEREMIENEPTUNE21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2023

Acura Of Pembroke Pines responded

Thank you for your great feedback! We'll see you at your next visit!- The Acura of Pembroke Pines Team

July 10, 2023

Dealership Rating
Employee Rating

professional and the service was fast. They have a very nice lounge for you to wait in meanwhile your car is being serviced More

by KISSTHESKY1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2023

Acura Of Pembroke Pines responded

Thank you for the review! We're happy that you had a professional and fast service experience at Acura of Pembroke Pines. Our lounge is designed to make your wait as comfortable as possible. We appreciate your business and hope to see you again in the future!

July 09, 2023

Dealership Rating
Employee Rating

They are professional and friendly. They will do their best to finalize a sale. Will recommend! More

by carolmunroe.cm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Reeves , Anthony Morales, Giovanni Vargas, Tatiana Hall - 5 stars

Jul 11, 2023

Acura Of Pembroke Pines responded

Hi Carol, We're so happy the team made the experience of buying your car so easy! We hope you're loving your new ride and look forward to seeing you again. Thank you! - Acura of Pembroke Pines

Jul 10, 2023

carolmunroe.cm responded

Thank you!

July 08, 2023

Dealership Rating
Employee Rating

Michael Gross has always shown excellent customer service skills. I am very satisfied with Michael. He solves my car issues promptly. More

by ANNAMIRTHAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2023

Acura Of Pembroke Pines responded

Thank you for sharing this fantastic feedback with us! We're happy to hear Michael always provides you with excellent customer service and we'll be sure to pass along these kind comments to him. Thanks for your business and we'll see you next time here at Acura of Pembroke Pines!

July 08, 2023

Dealership Rating
Employee Rating

Great service, excellent attention to detail and friendly, courteous staff. Will visit again, highly recommend. More

by PATRINA.R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2023

Acura Of Pembroke Pines responded

Thank you so much for the kind words and recommendation. We're delighted to hear that you had a great experience with our team at Acura of Pembroke Pines. We look forward to serving you again in the future! Have a wonderful day!

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