Michael Grasso
Michael Grasso at Acura Of Pembroke Pines

Michael Grasso | Page 23

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

Contact Me
4.6
590 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

24 yrs, 5 mos

Languages Spoken

English English

4.6

590 Reviews

Write a Review

590 Reviews of Michael Grasso

October 16, 2023

Dealership Rating
Employee Rating

Michael Grasso always does a good job with my service, have no problems go in and get straight to the point!! I love that. Communication clear between both of us no misunderstandings! More

by allianafoster83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2023

Acura Of Pembroke Pines responded

Hey Alliana, thank you for the positive review! We're happy to know that Michael and our team at Acura of Pembroke Pines have been able to provide you with such satisfactory service. We appreciate your feedback and see you again! Safe travels!

October 14, 2023

Dealership Rating
Employee Rating

Was conned into a vehicle by the shady sales manager Scott. I’ve had the car almost 2 months and it’s problem after problem with the car. The certification process was a joke. Not only did it take 2 wee More

by lakeital
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 16, 2023

Acura Of Pembroke Pines responded

Thank you for the review. We're disappointed to hear you're not satisfied with your vehicle and encourage you to please contact Larry at lschlossberg@czag.net if you would like to discuss this further.

October 13, 2023

Dealership Rating
Employee Rating

Everyone is wonderful service was excellent thank you so much thumbs up 👍 for everyone customer service wonderful More

by Nadiah1407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Reeves, Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Ron Richardson, Christian Rodriguez, Giovanni Vargas

Oct 16, 2023

Acura Of Pembroke Pines responded

Nadiah, we're delighted to know you had an excellent experience at Acura of Pembroke Pines. Thanks for the thumbs up and your kind words about our customer service!

October 07, 2023

Dealership Rating
Employee Rating

Marcos es una persona muy agradable trata muy bien a los cliente , Buena atención! Excelente servicio ! More

by ILKANIANUNEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Ron Richardson, Christian Rodriguez

Oct 09, 2023

Acura Of Pembroke Pines responded

Gracias por tus amables palabras sobre Marcos y nuestro equipo en Acura of Pembroke Pines. Nos alegra saber que tuviste una experiencia positiva con nosotros!

Oct 09, 2023

Acura Of Pembroke Pines responded

Gracias por tus amables palabras sobre Marcos y nuestro equipo en Acura of Pembroke Pines. Nos alegra saber que tuviste una experiencia positiva con nosotros!

September 30, 2023

Dealership Rating
Employee Rating

We've been having our Acura serviced at your dealership since we purchased the car. The service is excellent and the prices are well within reason. We won't go anywhere else. More

by moore1880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Acura Of Pembroke Pines responded

We're so glad to know that you've been satisfied with our service and pricing at Acura of Pembroke Pines. We appreciate your loyalty, and we look forward to continuing to serve you in the future!

September 18, 2023

Dealership Rating
Employee Rating

My experience was very embarrassing. I probably won’t come back for servicing here anymore More

by DSHAUN88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 19, 2023

Acura Of Pembroke Pines responded

It's disappointing to read this review and learn that you had anything but a stellar experience. We'd like to understand more about what happened to determine how to improve for future visits. Please contact our Service Department at (877) 468-9930 at your earliest convenience. Thank you.

September 13, 2023

Dealership Rating
Employee Rating

I decided to come to Pembroke Pines instead of Doral location - what a difference! The staff are friendly at both, but Michael at Pembroke was over the top accessible, supporting and clear in terms of e More

by SANDRA29
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Sep 14, 2023

Acura Of Pembroke Pines responded

Hey Sandra, thank you for the positive review! We're glad you enjoyed your experience with Michael at our Acura of Pembroke Pines location. We strive to provide a comfortable and convenient environment for all our customers. Safe travels!

September 12, 2023

Dealership Rating
Employee Rating

WOW what a pleasant experience ! !! my service manager was very efficient and great communication! You made my morning . More

by RFRANCE346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Ron Richardson, Christian Rodriguez

Sep 14, 2023

Acura Of Pembroke Pines responded

Thank you for the 5-star rating! We're delighted to know that your service experience at Acura of Pembroke Pines was a pleasant one. We'll see you next time! Have a great ride!

August 30, 2023

Dealership Rating
Employee Rating

Amazing customer service and support! Great communication and a squeaky clean loaner car! Thank you APP! More

by GLAMRAWK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Ticker, Ryan Reeves, Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Ron Richardson, Christian Rodriguez, Giovanni Vargas

Aug 31, 2023

Acura Of Pembroke Pines responded

We're so glad to know you had an amazing experience with us at Acura of Pembroke Pines! It's great that our team was able to provide top-notch service and a clean loaner car. Thanks for the review, we appreciate it!

August 30, 2023

Dealership Rating
Employee Rating

Very prompt didn’t have to wait long the service attendant was great he explained every to me in detail More

by ABIEBABI26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2023

Acura Of Pembroke Pines responded

We're glad to know you had a prompt service experience with our team at Acura of Pembroke Pines. Thank you for choosing and sharing your feedback! We'll see you next time. Safe travels!

...
23
...

Dealership Inventory (438 Vehicles)

new 2026 Acura Integra car, priced at $39,343
2026 Acura Integra
new
Majestic exterior
CVT
Front-wheel Drive
new 2026 Acura MDX car, priced at $60,748
2026 Acura MDX
new
Majestic exterior
Automatic
Front-wheel Drive
new 2026 Acura Integra car, priced at $42,593
2026 Acura Integra
new
Platinum White exterior
Manual
Front-wheel Drive
used 2025 Acura MDX car, priced at $40,386
2025 Acura MDX
used
Platinum White Pearl exterior
Automatic
Front-wheel Drive
new 2026 Acura MDX car, priced at $60,648
2026 Acura MDX
new
Platinum White exterior
Automatic
Front-wheel Drive
new 2026 Acura MDX car, priced at $60,748
2026 Acura MDX
new
Platinum White exterior
Automatic
Front-wheel Drive