Michael Grasso | Page 20

I recently purchased a 2024 MDX A Spec vehicle from Acura Pembroke Pines for my wife. After bringing the vehicle home, I noticed one of the chrome exhaust pipes did not appear level (symmetrical) with the o Pembroke Pines for my wife. After bringing the vehicle home, I noticed one of the chrome exhaust pipes did not appear level (symmetrical) with the other exhaust pipe. The vehicle was brought in to another dealer for a tire repair at which time I requested the exhaust pipe be straightened. The dealership indicated the car needed to go back to Pembroke Pines Acura. An appointment was made and I brought the car in and showed the issue to the service advisor Mike. Mike indicated the repair would be made without issue but that a new muffler needed to be ordered. The part was ordered and the repair made. I commend Mike and staff at Acura of Pembroke Pines in taking care of this issue without question. The same cannot be made of the other dealer whose name I am intentionally omitting. More

by RMZAKARIN Verified Customer Verified Customer

Print

Convenient appointment was easy to make. Want area was clean and comfortable. Service advisor polite and professional. Want area was clean and comfortable. Service advisor polite and professional. More

by ADFRANK4 Verified Customer Verified Customer

Print

Everyone is very professional and the ambient is very inviting. Services are always a job well done. inviting. Services are always a job well done. More

by Barbara.gomez2000 Verified Customer Verified Customer

Print

I replied to a telephone request for a review, so why are you badgering me with these online requests? you badgering me with these online requests? More

by YOSDAN30 Verified Customer Verified Customer

Print

Very easy to deal with , great communication , service , reliability and integrity! Always strive to provide an excellent service experience. reliability and integrity! Always strive to provide an excellent service experience. More

by jbsfla Verified Customer Verified Customer

Print

Dealing with the service department was very difficult and counterproductive. They do not seem to care about fixing the problem with your vehicle even when you have paid for the services. Their customer s and counterproductive. They do not seem to care about fixing the problem with your vehicle even when you have paid for the services. Their customer service is definitely lacking and I would not recommend this dealership to fix your vehicle. More

Print

They done a good job and good service on my MDX! Thank you so much guys! Thank you so much guys! More

by jenny68682002 Verified Customer Verified Customer

Print

I’ve always found them to be professional, customer oriented, pleasant to deal with, reliable and always delivering on what they commit to. oriented, pleasant to deal with, reliable and always delivering on what they commit to. More

by jbsfla Verified Customer Verified Customer

Print

All good. No major issues either booking or during service. Loaner was provided which was very convenient. No major issues either booking or during service. Loaner was provided which was very convenient. More

by OCHODNICKYROBERT Verified Customer Verified Customer

Print

Good service, everyone was able to help in a professional and timely manner. Would recommend and timely manner. Would recommend More

by RUBENPEREZB2000 Verified Customer Verified Customer

Print