Michael Grasso
Michael Grasso at Acura Of Pembroke Pines

Michael Grasso | Page 19

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

Contact Me
4.6
590 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

24 yrs, 5 mos

Languages Spoken

English English

4.6

590 Reviews

Write a Review

590 Reviews of Michael Grasso

March 18, 2024

Dealership Rating
Employee Rating

Acura service overall has turned downward, and Ive owned 7 plus Acuras since 1990. They gave back our car FILTHY after holding it for a week. Stains as if it was parked under trees, and grimy, really bad di More

by superclsy
Workmanship
Recommend Dealer
No

March 17, 2024

Dealership Rating
Employee Rating

The Staff is Very professional… In very happy with the work they did on my car. I’m very Happy…Thank You so Much 😊 More

by NIVALYJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Ramirez, Thalia Lema Echavarria , Anthony Morales

March 16, 2024

Dealership Rating
Employee Rating

My car started running horrible on Pines blvd near the dealership. I stopped in and they took in in immediately. They diagnosed the issue and did not have the part in stock. They went to a nearby dealer More

by BASS27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 10, 2024

Dealership Rating
Employee Rating

Fast Professional Efficient very attentive to detail. Amazing service every time I go in for my ILX. More

by ELIU.MOLINER001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Ramirez

Mar 11, 2024

Acura Of Pembroke Pines responded

We really appreciate you taking the time to leave Acura of Pembroke Pines this awesome review, thank you!

March 08, 2024

Dealership Rating
Employee Rating

Awesome and gracious staff with great attitude, happy to be a client and will be back More

by J.L.LEECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Chalmers

Mar 11, 2024

Acura Of Pembroke Pines responded

Hi J.L.Leech! Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our staff and that you're happy with the service at Acura of Pembroke Pines. We can't wait to welcome you back as a client again in the future. If you ever need anything else, don't hesitate to reach out. We're here to help!

March 06, 2024

Dealership Rating
Employee Rating

Quick and Efficient Quick and Efficient Quick and Efficient Quick and Efficient Quick and Efficient Quick and Efficient Quick and Efficient Quick and Efficient More

by ELIU.MOLINER001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2024

Acura Of Pembroke Pines responded

Hi Eliu! We appreciate your feedback! It's great to know that you found our service at Acura of Pembroke Pines quick and efficient. Thanks for choosing us!

March 01, 2024

Dealership Rating
Employee Rating

Professional service when arrived and service advisor was extremely helpful to coordinate the service for the car. More

by ojedafam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 01, 2024

Acura Of Pembroke Pines responded

We're glad to know that you found our service professional and helpful at Acura of Pembroke Pines. We always aim for a smooth coordination process! Thanks for the positive review.

February 26, 2024

Dealership Rating
Employee Rating

The service was great from start to finish. Can’t think of an easier place to get an oil change. More

by FELDMANCRAIG81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Ron Richardson, Christian Rodriguez

Feb 26, 2024

Acura Of Pembroke Pines responded

We're delighted to hear that you had a great service experience from start to finish at Acura of Pembroke Pines! Safe travels!

February 24, 2024

Dealership Rating
Employee Rating

Always give a great and quick service. very professional and courteous. this is the only dealership i will go to. More

by BIAROME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Gomez

Feb 26, 2024

Acura Of Pembroke Pines responded

Hi Biarome! We're delighted to know that you had consistently great experiences with us at Acura of Pembroke Pines. We appreciate your loyalty and look forward to serving you in the future!

February 18, 2024

Dealership Rating
Employee Rating

Service was great Forgot to attach under carriage to car as was described to be done More

by fyoyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2024

Acura Of Pembroke Pines responded

We appreciate your feedback and hope to see you again at Acura of Pembroke Pines! Thank you!

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