Michael Francis
Michael Francis at City World Hyundai
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Michael Francis

Finance Manager

City World Hyundai

3350 Boston Rd
Bronx, NY 10469

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4.7
7 Reviews

Dealership Experience

6 yrs, 8 mos

Industry Experience

28 yrs, 11 mos

Specialties & Trainings

Excellent Customer Service

4.7

7 Reviews

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7 Reviews of Michael Francis

March 24, 2025

Dealership Rating
Employee Rating

Diana was a great sales representative. She took her time to view my vision and possibilities within my price range. Even when I was indecisive she took the time to explain the different tr More

by Lori
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2025

City World Hyundai responded

Thank you so much for your kind words, Lori! We're thrilled to hear that Diana was able to help you find the perfect vehicle within your budget. It's great that she took the time to explain the options and make sure you felt confident in your decision. We truly appreciate your feedback and look forward to helping you again in the future!

March 01, 2025

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Employee Rating

Diana is awesome, she assisted my father in law with his new car. Honest and very informative, I definitely recommend her if your looking for a new car. The long drive was worth it from Suffolk County looki More

by rjgomez22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diana Almonte

Apr 01, 2025

City World Hyundai responded

Thank you, rjgomez22, for sharing your experience at City World Hyundai! We're so glad Diana Almonte was able to assist your father-in-law with honesty and care, making the long drive from Suffolk County worth it. Michael Francis also appreciates the shoutout for making financing a breeze. We look forward to helping you with your next car purchase! Enjoy the new ride!

February 25, 2025

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Employee Rating

I've worked with Diana Almonte to get my first car and it was such a great experience I had to go back because I knew she was going to help me get the best deal for a car I really wanted. She works with you, More

by em.montes89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diana Almonte

Apr 01, 2025

City World Hyundai responded

Thank you for choosing City World Hyundai again, and for trusting Diana Almonte to help you find the perfect car! We’re so glad she made the process smooth, enjoyable, and pressure-free. Driving off in your new 2025 Kona with confidence and a smile is exactly what we aim for. Enjoy your new ride, and we appreciate your recommendation!

February 17, 2025

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Diana Almonte is amazing and very welcoming, from the moment you walk in to the time you leave. She definitely makes you feel like family.. She carries herself in a professional and friendly manner. She More

by Jonreyes713
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 18, 2025

City World Hyundai responded

Jonreyes731, Thank you for your 5-star review! It was a pleasure assisting you with your new Hyundai! You've made a smart decision with Hyundai's 10/year, 100,000 mile warranty, you've got America's Best Warranty! We look forward to serving you with the same excellent care in our service department! We appreciate your decision to Buy in the Bronx at City World Hyundai! - Yadel Morales, General Sales Manager

January 24, 2025

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The team at City World Hyundai was incredibly helpful and patient, making the car trading process stress-free. It was really hard for us to trade in our first car, however Hakeem told me and assured me More

by Lizbeth R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 31, 2025

City World Hyundai responded

Thank you for choosing City World Ford and congratulations on your new ride Lizbeth. Please stop by or give us a call at any time with any questions you might have. We will make sure Hakeem gets your message.

January 15, 2025

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Employee Rating

Diana was an absolute pleasure to work with. The process started over the phone and ended in the dealership. Diana asked questions and gave answers and suggestions without being pushy or aggress More

by cwbtravel74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 20, 2025

City World Hyundai responded

Diana is an outstanding salesperson! Her dedication to her customers knows no bounds. Thank you for mentioning her hard work. Enjoy your vehicle, and don't hesitate to refer us to your friends and family! It's Better To Buy in the Bronx!

January 04, 2025

Dealership Rating
Employee Rating

This dealership is very convenient and you will encounter with happy workers. They always ready to guide and assist you to purchase the right vehicle. More

by sangrelayameriga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diana Almonte

Feb 18, 2025

City World Hyundai responded

Our team works hard to bring our service to a high level and we appreciate the feedback so we know we're doing it right. Thank you so much, Sangrelayameriga! We appreciate your decision to Buy in the Bronx at City World Hyundai! - Yadel Morales, General Sales Manager

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