Oscar Kienou

Diana Almonte made the purchase process seamless and painless. Working with her was a pleasure and will make me and my family repeat customers because we trust her. painless. Working with her was a pleasure and will make me and my family repeat customers because we trust her. More

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As usual I received excellent customer service in Diana Almonte. She went above and beyond, not only offering good service to me and my wife in our purchase, but not only that she took the time out to show Almonte. She went above and beyond, not only offering good service to me and my wife in our purchase, but not only that she took the time out to show concern for my children that were there for a long while and were getting restless. She tried her best to engage with them and kept them entertained. Although the process takes time it was seamless and without incident this is my third purchase and I’ll definitely go back. Peter Back was very professional, knowledgeable, and patient after dealing with Diana Mr. Back was the cherry on top. More

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I had a very pleasant and very helpful experience. Everyone was very pleasant and helpful especially Diana she made sure I got the exact car I wanted. She is the best! Everyone was very pleasant and helpful especially Diana she made sure I got the exact car I wanted. She is the best! More

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Outstanding service! Diana was amazing. She went above and beyond to get us what we wanted. She was helpful, friendly and insightful. Oscar and Peter were great. Also, I Diana was amazing. She went above and beyond to get us what we wanted. She was helpful, friendly and insightful. Oscar and Peter were great. Also, I highly recommend city world Hyundai. More

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I had a great experience at City World Hyundai with Diana Almonte! From start to finish, she was very professional, patient communicative, and respectful. No high-pressure sales tactics—just honest service. Almonte! From start to finish, she was very professional, patient communicative, and respectful. No high-pressure sales tactics—just honest service. I would highly recommend Diana. She kept reaching out and met on my time. I value their business. More

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Diana was extremely helpful and efficient. She is amazing. Treats you like family. Wonderful experience She is amazing. Treats you like family. Wonderful experience More

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On March 26, 2026, I contacted Diana and started the paper work for a vehicle. All morning while at work. Diana proceeded in getting everything needed to make sure I had a fast turnaround when i got to paper work for a vehicle. All morning while at work. Diana proceeded in getting everything needed to make sure I had a fast turnaround when i got to the dealership. When I got to the dealership I all had to do was work on a few particulars and in less than 3 hours I had a brand new 2026 Hyundai Tuscon. Diana was on point made sure I had plenty of water. Had the car wash and detailed and even took it to off shipping mode. She even stayed an extra hour after she was suppose to leave and made sure I left with my car. You have a forever customer as long as you are working there. More

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I was well received by Diana Aponte. Who worked with me until I finally decided which car I was taking home. I walked in undecided but she helped me 100%. Who worked with me until I finally decided which car I was taking home. I walked in undecided but she helped me 100%. More

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The dealership is spacious with up to date car models but the star of my transaction on 2/14 was my sale rep Diana. I usually hate going to dealerships due the shark mentality sales reps have but Diana wa the star of my transaction on 2/14 was my sale rep Diana. I usually hate going to dealerships due the shark mentality sales reps have but Diana was beyond sweet , knowledgeable and she made my autistic son & very spunky daughter feel welcomed. That made me feel calm to make a decision to buy. Diana walked my husband & I through all the prices and packages without forcing us to buy. She understood that we had a budget & needed to stay in our range. I felt like I was talking to a family member Instead of a sales rep. we need more people like Diana in these positions that don’t just want your money but actually care about their jobs and clients. If you need a car I suggest you ask for Diana!!! She is there to make lasting connections. I also want to give thanks to the maintenance crew & Oscar the manager !!! they were very helpful. More

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Both times that I went the customer service was more than a five star thanks to Ezequias and team. They care about you and make things happen. a five star thanks to Ezequias and team. They care about you and make things happen. More

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