Michael Fick

Everyone at Ferman treated us professionally and with respect. It made the process simple and smooth. respect. It made the process simple and smooth. More

by rasire Verified Customer Verified Customer

Report | Print

everyone was very pleasant and efficient. Great experience throughout The whole dealership. I was very pleased. Great experience throughout The whole dealership. I was very pleased. More

Report | Print

Best dealer experience ever! Will was my sales rep and was meticulous in every way. He went above and beyond all our expectations. After 30 years in the car business, I am super Will was my sales rep and was meticulous in every way. He went above and beyond all our expectations. After 30 years in the car business, I am super critical and to my pleasant surprise it was actually a joyful experience. Once we met Scott in the finance department our experience was enhanced by his professionalism. Last but certainly not least we met Mike in the Service Department, who was very courteous and friendly. I’m looking forward to being part of the Ferman Family for many years to come. We met your shuttle driver Vinny who suggested we meet Will when we were ready to purchase, and we are so glad we did!!! Great staff!! More

Report | Print

This is my second vehicle I have bought through NPR Ferman CDJR and I couldn’t be anymore impressed. The managers and my salesman were aware of my schedule and worked within my timeframe. They not only Ferman CDJR and I couldn’t be anymore impressed. The managers and my salesman were aware of my schedule and worked within my timeframe. They not only worked in a timely manner but also were extremely kind and courteous. Special kudos to Will, Robert, and Scott for helping me into my dream car!! More

Report | Print

Just wanted to thank Pete for following up with me after he sold me my Jeep 3 years ago and serving my Jeep at Ferman. he sold me my Jeep 3 years ago and serving my Jeep at Ferman. More

Report | Print

Special thanks to my salesman Jonathan Lopez, his manager, Robert Suarez, Scott Poth Who handled the financing and paperwork aspects, and Michael Fick In the service department. You each made my new manager, Robert Suarez, Scott Poth Who handled the financing and paperwork aspects, and Michael Fick In the service department. You each made my new jeep purchase so comfortable and seamless… It’s usually an experience I dread. I can’t express how appreciative I am. It was a night and day comparison to previous vehicle purchases.. All future business and referrals will certainly be sent your way. More

by Jennifer Prouty Verified Customer Verified Customer

Report | Print

Ferman dealership has given us great customer service. Dylan was my salesman and he was amazing. We originally came in the 1st week of October 2022 to order a new 2023 Purple Rein Jeep. When the order w Dylan was my salesman and he was amazing. We originally came in the 1st week of October 2022 to order a new 2023 Purple Rein Jeep. When the order was put into the computer it wouldn't go through. Unfortunately we found out that morning Jeep had stopped taking orders. We left without buying anything because I was set on a Purple Jeep. A few days later Dylan gave me a call regarding a trade in. A 2016 Purple Back country Jeep had been traded in. Long story short we purchased the jeep Purple Jeep with an extended warranty and I love my jeep. We just had the oil changed 1/19/24 our service advisor Mike was great and when I picked up my Jeep they had even cleaned my jeep inside and out. Thanks to the Ferman team for everything. More

by Tamara Sweet Verified Customer Verified Customer

Report | Print

Nice dealershiip! Everyone I dealt with during my car buying experience were professional and courteous. They took what is usually a stressful situation and made it ex Everyone I dealt with during my car buying experience were professional and courteous. They took what is usually a stressful situation and made it extremely easy. More

Report | Print

Michael in service has been amazing at getting my vehicle up and running .. he is always available when we are in need of assistance and has always treated us with the highest level of professionalism and un up and running .. he is always available when we are in need of assistance and has always treated us with the highest level of professionalism and understanding....He has truly earned our trust in dealing with the Service Department... its refreshing when you leave a message to know that i will definitely get a call back.... our experience has truly been a great one.. thanks to Mike.... More

Report | Print

I'm thrilled about the professional manner I was treated. Will recommend. 4th vertical front dealership. Thank you Will recommend. 4th vertical front dealership. Thank you More

by matt.tiernan Verified Customer Verified Customer

Report | Print