Michael Duggan | Page 26

Mike is very professional, easy to work with, knows what we want as a customer. He indeed made the buying process smooth and quick.! We will definitely recommend him to our family and friends. ! we want as a customer. He indeed made the buying process smooth and quick.! We will definitely recommend him to our family and friends. ! More

by JTB Verified Customer Verified Customer

Report | Print

Michael Duggan is one of most caring, loving and knowledgeable sales person at Acura of Pembroke Pines. One of the best asset for this dealership, along with the #1 management team, especially supe knowledgeable sales person at Acura of Pembroke Pines. One of the best asset for this dealership, along with the #1 management team, especially superstar Dino, and smoothl operator financial guy: George. More

by annelbernard Verified Customer Verified Customer

Report | Print

Michael did a great job of getting me out in a reasonable time. They washed my car at no cost time. They washed my car at no cost More

by mikedvr Verified Customer Verified Customer

Report | Print

Very professional and exceptional service. They took care of me and I will be a returning customer. They took care of me and I will be a returning customer. More

by alex345hatem Verified Customer Verified Customer

Report | Print

Michael Duggan was great. Everything went smoothly. Highly recommend this dealership. I'm very happy with the entire transaction. Everything went smoothly. Highly recommend this dealership. I'm very happy with the entire transaction. More

by lkadin Verified Customer Verified Customer

Report | Print

Good overall. A few things puzzled me. 1) I hear there are low loaners available and was not able to get a pick up to the dealer to get the car. Or have transporta A few things puzzled me. 1) I hear there are low loaners available and was not able to get a pick up to the dealer to get the car. Or have transportation while my car was unavailable. These types of things normally don’t happen to me when I have a luxury car. I had to figure out my own arrangements to pick up the car. My dealer service contact was super nice and understanding but I think it was out of his control. And even though I have full coverage insurance- the deductible for the work didn’t warrant a rental either. The car is a business car and I mainly use it for that since I really don’t go anywhere. 2) the car runs even better now that after the work was done but the speed limiter still seems strange, could be a software issue but they didn’t find anything wrong although I still see inconsistent data from the Speedo. 3) when I got the car , they said they washed it but the tire and rim had a white material on it, and was missing a valve stem cover. I mentioned this and everyone was fast and positive to help clean and replace the missing valve cover. 4) the rim where the tire was changed now has a few scratches, but to be fair I think this could happen from the work involved in changing it. Kind of feels unfortunate, because all the other rims are spotless and new looking, my car is less than 6 months old and barely 5k highway miles. Now this rim has a few scratches, I was gonna call my rep and ask about it but changed my mind since i don’t think they would replace a rim because of scratches. 4) not issue with the dealer service but the car itself. I really wish it had a spare. I was waiting on the road for 3 hours after a sleepless night of work. If I just had the spare it would have been better. Anyways nothings perfect and accepted the outcomes due to my familiarity with the dealership. They are still much better than others. Maybe it’s just the times we are in. I still think Acura dealers and service centers are better than everyone else. More

by AYIRIAINC Verified Customer Verified Customer

Report | Print

The entire team was amazing! Tip tier customer service. I will be returning with my family. Tip tier customer service. I will be returning with my family. More

by Josephinebaker617 Verified Customer Verified Customer

Report | Print

Fantastic dealership this is my 7 lease from Acura of Pembroke Pines also love their service. Pembroke Pines also love their service. More

by mica3r Verified Customer Verified Customer

Report | Print

Very pleased with my salesman, and an overall great customer experience. I would definitely recommend my salesman and this dealership to friends and family. customer experience. I would definitely recommend my salesman and this dealership to friends and family. More

by BIONIC7478 Verified Customer Verified Customer

Report | Print

Can’t say enough good things about my experience-everyone was very communicative and great to work with. This is my first Acura and will absolutely get another because of the experience from initial contact was very communicative and great to work with. This is my first Acura and will absolutely get another because of the experience from initial contact to completing paperwork! More

by RENELOPEZ Verified Customer Verified Customer

Report | Print