Michael Craig-Voyk | Page 27

Sport Mazda responded

Lavonne and Heath, It was certainly our pleasure to have you as a new Mazda customer here at Sport Mazda. I want to thank you so much for the testimonial and the many kind words for Ashley and Michael, your sales and finance team. It is always nice that the staff knows how much their service meant to you and it certainly provides a motivation to make every customer receive their best. It is also great to hear that you were so impressed with them that you are recommending their entire team and this dealership to all your family and friends. That trust means everything to us. Welcome to our Sport Mazda Family of Staff and Mazda Owners. We will work hard to make sure you enjoy every single mile you drive in your new Mazda and will be here to support you throughout your ownership. Please enjoy your new Mazda and the FEEL ALIVE sensation that you experience every time you are behind the wheel. Loaded with features for safety, entertainment, and comfort, the beautiful new Mazdas are a great investment. We wish you and yours a wonderful Christmas and New Year holiday season. May the coming year provide you and yours nothing but happiness and prosperity. Just as you wished it for Ashley and Michael, we wish it for you. You will always be welcome at Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

JRH, Sometimes it is the basics that make a difference. Providing the lowest online price and provide a great deal on your trade made a big difference for your car buying decision. It is kind of you to let others know about your experience with Sport Mazda. We are always looking for ways to make it easier and better for our customers and I am happy to know that our efforts to make online sales so easy worked for you. We welcome you to our Sport Mazda Family and wish you many safe, happy, and fun miles in your new Mazda. We will always be here to provide you the support you need throughout your ownership and make sure you can experience the FEEL ALIVE sensation every time you are behind the wheel. Our best to you and yours during the coming Christmas and New Years holidays. JAY MEALEY, OWNER

Sport Mazda responded

Samantha, It was very kind of you to write such a special testimonial to let others know about your experience at Sport Mazda and the enjoyable and successful visit, thanks to Karina Concepcion. I am so grateful that you could look past the unfortunate negative experience in our finance office. Let me offer you an apology on behalf of the dealership. I am so happy though that Karina took control and made sure you had still had a wonderful result to your car buying experience. She really is a caring and friendly individual who is also a knowledgeable Mazda salespro. Let me welcome you to our Sport Mazda family of staff and Mazda owners. We look forward to providing you the support you need and deserve throughout your ownership. May every mile you drive be safe, happy and fun. Thank you again for the many kind comments for Karina and your kind testimonial. She deserved it and you should always treated with the respect you deserve. I promise you that we will do that at each and every visit. JAY MEALEY, OWNER

Sport Mazda responded

Maggie, It was very kind of you to let other know about the experience you had at Sport Mazda. It was great to read how Ashley did her very best to make sure your parents could realize their dream and drive away in a new Mazda CX-3. As always, I am proud of my sales-finance team and great salespeople, like Ashley, who delight in making others happy no matter what it takes. If you and your parents left happy with their great car buying decision, we have all done our job and provided you the respect you deserve. I want to welcome you and your parents to our Sport Mazda Family. We promise you that we will be here to support you throughout the ownership and to do our part to make sure you and your car received the best service we can provide. Our goal is to make sure that you can enjoy the Mazda FEEL ALIVE sensation, every time you are behind the wheel, and wish you nothing but safe, happy, and fun miles. Please enjoy a very joyful holiday season. May Christmas and New Year bring you all nothing but wonderful memories. JAY MEALEY, OWNER

Sport Mazda responded

Mario, Thank you so much for your great rating and testimonial for Sport Mazda. I have read your words and am so happy to know that Karina, Rey, Mike, and Giselle did so much to make sure you and your wife had and enjoyable and successful visit. I am glad to know that you were able to find just the right Mazda for you and your wife at my dealership. And, I am grateful to the entire team for making sure you had no problems making that car your own. Welcome to our Sport Mazda Family. We will be here to provide you all the support you need throughout your ownership. I know you will grow to love your new Mazda. May every mile you drive be safe, happy, and fun. Thank you again for choosing us for your new Mazda. You will always be welcome here. JAY MEALEY, OWNER

Sport Mazda responded

Excellent treatment and service. They helped me get a car according to my needs. Marilyn helped me so I could have my new car twice, after I had an accident. 100% recommended. Carol, Thank you for your kind testimonial. I know Marilyn will be very happy to hear that you had excellent treatment and service during your visit. It is just what you deserved, and should expect every time you visit Sport Mazda. Thank you so much for returning to Sport Mazda for another new Mazda, after your unfortunate accident. We are so happy to have you back and able to drive away in your new Mazda. May each and every mile you drive, be safe, happy and fun Mazda miles. May you enjoy every time you are behind the wheel and experience the FEEL ALIVE sensation that comes with your new Mazda. Thank you so much for recommending us to others. May you and yours celebrate a very Merry Christmas and a Happy New Year. We wish that each and every day is safe and happy for you all. JAY MEALEY, OWNER

Sport Mazda responded

Welcome to our Sport Mazda Family of Staff and Mazda Owners. We are proud to have you as our valued customer and want to thank you so much for your kind testimonial. You have our promise that we will be here to support you throughout your ownership and you will always be welcome at this dealership. I want to thank you so much for your kind comments for Marilyn Santos. She is a hard working individual who does everything she can to make sure her customers received the best service possible. As you said, she is a wonderfully knowledgeable Mazda Sales Professional and makes sure that she answers every question and addresses every concern you might have, before you make the best car buying decision for YOU. Listening to your needs and wants, and then making sure you get what you wanted, is her goal. If she treated you like family, it is because we want all of our customers to feel like they are being treated like our own family. Thank you once again for your kind words for Marilyn. I know you will enjoy your new Mazda and we wish you many miles of safe, happy and fun Mazda driving. Mazda has designed every feature to make sure you experience the FEEL ALIVE sensation every time you are behind the wheel. I want to wish you and your a very Merry Christmas and a Happy New Year and make every minute of the holiday season be safe, happy, and fun for you and yours. JAY MEALEY, OWNER

Sport Mazda responded

Bec, Thank you for taking the chance to visit Sport Mazda on your car search. I am so happy to hear that we did not disappoint you and that you were able to find the MAZDA CX-5 that you wanted here. I would very much like to welcome you to our Sport Mazda Family and look forward to continuing to support you throughout your ownership experience. I am grateful to Izzy Camareno for making sure you received the information you needed to decide to visit Sport Mazda. We work very hard to be transparent between the on-line and on-site information that is provided so that you can always be confident you are receiving accurate and honest information. I want to thank Jorell Figueroa for providing you the customer service that made a huge difference in your successful buying experience here at Sport Mazda. Listening to our customers wants and needs, and then doing everything we can to get them what they came for is our main goal. It sounds like Jorell did just that for you, keeping your budget issues in mind. Last but not least, Michael, your Finance Manager, was able to help you work the issues with your bank to your advantage and you were able to leave Sport Mazda in your new Mazda CX-5. I must tell you that you made a great choice and you will love the Mazda CX-5. Not only is the Mazda ride the very best, but the many features in your new CX-5 have been designed to provide a FEEL ALIVE sensation every time you are behind the wheel. Let me thank you so much on behalf of all of us at Sport Mazda. Your kind words in your closing paragraph were very much appreciated. We will try very hard every day to live up to your evaluation, for you and for every other customer who visits us. May you and yours have a wonderful Holiday Season and may it be happy and safe for all. JAY MEALEY, OWNER I am gr

Sport Mazda responded

Your wonderful testimonial and 5 Star Rating for Jorell and for Sport Mazda are greatly appreciated. Our reputation depends on great customers like yourself and we are very grateful to you for letting others know about your experience here. It was especially nice to read that you believed we were "easily the best dealership I've been to". We are proud to have you as our valued customer. I know you are enjoying your new Mazda CX-5 and we wish you many safe, happy and fun miles. It is one of the most awarded medium SUVs and it is loaded with features. It is because of the features and the great drive that Mazda boasts of the FEEL ALIVE sensation that comes every time you are behind the wheel. So many of our customers say such nice things about the CX-5. We hope you and yours having nothing but good memories during your ownership experience. You will always be welcome here and we want to especially thank you for recommending Jorell Figueroa and Sport Mazda to others. Please have a wonderful holiday season. JAY MEALEY, OWNER

Sport Mazda responded

Devin, It was our pleasure to provide you the service you deserved and to make your car buying experience enjoyable and successful. Our thanks to your friend who recommended the CX-5 and we are so grateful you chose Sport Mazda for your purchase. It is always nice to know that our great sales staff did a wonderful job for you and I know that Jorell Figueroa will greatly appreciate the kind words you had for him. We are proud to have you as a new member of our Sport Mazda Family of Staff and Mazda Owners. Please enjoy your new Mazda CX-5. I can tell by the accompanying photo that you are very happy with your car buying decision. I hear nothing but great comments about the CX-5 from our customers and know that they all enjoy the many great features, especially the Mazda drive. We wish you many safe, happy and fun Mazda miles and may you experience the FEEL ALIVE sensation every time you are behind the wheel. You will always be welcome at Sport Mazda and we will be here to support you throughout your ownership experience. On behalf of the entire team, let me wish you a happy holiday season for you and yours. JAY MEALEY, OWNER