Michael Costello
Michael Costello at Lithia Hyundai of Reno
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Michael Costello

Internet Sales Specialist

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

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4.4
83 Reviews

I've been in the Reno-Sparks area for over 33 years helping people with challenged credit in our community with their transportation and financing needs. Call me if I can be of service to you and your family!

Dealership Experience

4 yrs, 2 mos

Industry Experience

37 yrs, 4 mos

4.4

83 Reviews

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83 Reviews of Michael Costello

December 29, 2024

Dealership Rating
Employee Rating

Wonderful experience. Helped me find exactly what I was looking for at a price I could afford. More

by TAMILYNNGRAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Rogers

Dec 30, 2024

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno in your search for a new ride. We wish you many happy miles ahead.

December 22, 2024

Dealership Rating
Employee Rating

I bought a used car from Lithia and within a week I had electrical issues with it. I talked to the sales person and he said it would be under warranty. When i brought it to the service department they said More

by sgmdeegan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 24, 2024

Lithia Hyundai of Reno responded

It's disheartening to hear about your experience with the electrical issues and warranty confusion. We strive for transparency and efficient service. We'd like to address this situation directly with you if you're open to it. Please feel free to reach out at your convenience. Thank you, Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

December 04, 2024

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Mike was great! Excellent service and he made the sale and trade in fast and easy from start to finsih! I love my new 2025 Hyundai Tuscon Hybrid. This is my 3rd ca More

by KC5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2024

Lithia Hyundai of Reno responded

We're delighted to hear that Mike provided excellent service and made your experience at Lithia Hyundai of Reno smooth from start to finish! Enjoy your new 2025 Hyundai Tucson Hybrid, and thank you for being a loyal customer. We look forward to serving you again in the future!

November 28, 2024

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They are professional people, and they will find a way to help you, and they are honest More

by COOKMARTHA344
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Recommend Dealer
Yes

Other Employees Tagged: Tony Roach, Chris Clark

Dec 02, 2024

Lithia Hyundai of Reno responded

Thank you for the positive review! Come visit the Lithia Hyundai of Reno team again soon!

November 18, 2024

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Employee Rating

They delivered as promised and have followed up with offers to answer questions and concerns. More

by HESSDF
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Devin Rogers

Nov 18, 2024

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno. We truly appreciate your support. Until next time safe travels!

September 20, 2024

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I’ve never had a worse experience buying a car. I would not recommend them. More

by ashleymb21
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lance Smith , Wes Wilson, Phillip Turner, Crystal Hughes

Sep 25, 2024

Lithia Hyundai of Reno responded

Ashley, It is truly unfortunate to see that you feel this way. Our team works hard to provide the best car-buying experience in Reno. I would appreciate an opportunity to gather the details of your visit and work towards addressing your concerns. At your convenience, please contact me using the information in my signature below. Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

September 20, 2024

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Good quality dealer with professional people. High tech modern vehicles with updated design features. Perfect More

by RCARPENTER618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drea McGiffin

Sep 23, 2024

Lithia Hyundai of Reno responded

Thank you for the great feedback! We're glad to hear that our team at Lithia Hyundai of Reno and our modern vehicles met your expectations. Enjoy driving your new car!

May 31, 2024

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Employee Rating

If you’re looking for a no pressure car salesman, ask for Mike Costello. He was polite and straight forward and was a pleasure to deal with. He answered all our questions and seems to believe in the products More

by Rob
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Devin Rogers

May 31, 2024

Lithia Hyundai of Reno responded

Rob, we're delighted to hear that Mike provided such a positive experience at Lithia Hyundai of Reno. Thanks for sharing your feedback and enjoy your new car!

May 15, 2024

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Employee Rating

Michael was beyond helpful and very nice to work with, he got me a great price More

by HEAVENLEIGHMOXLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2024

Lithia Hyundai of Reno responded

Thanks for the review! We will be sure to pass along your kudos to Michael! Until next time, safe travels!

May 04, 2024

Dealership Rating
Employee Rating

Great experience and followup on the purchase of our new car. Thanks again for all the help. More

by YUGUO365
Recommend Dealer
Yes

Other Employees Tagged: Devin Rogers, Levi Williams

May 06, 2024

Lithia Hyundai of Reno responded

Thank you for the review! We know that you are going to love your new ride. Come see the Lithia Hyundai of Reno team again soon!

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