Michael Chan
Michael Chan at Acura Of Pembroke Pines

Michael Chan | Page 5

Service and Parts Director

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

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4.4
150 Reviews
4.4

150 Reviews

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150 Reviews of Michael Chan

February 09, 2023

Dealership Rating
Employee Rating

Extremely professional. Always great service. Very dependable. I passed two other dealerships to drive here for my service. Been doing it for over 15 years. More

by JMELTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2023

Acura Of Pembroke Pines responded

Thank you for trusting the Acura of Pembroke Pines team with your loyal business! We're truly grateful for all of your support over the past 15 years and look forward to serving you for many more. Take care!

January 23, 2023

Dealership Rating
Employee Rating

Mike and the team took the absolute best care of my car and I would highly recommend them to anyone in the surrounding areas. More

by Angel H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John in Service

Jan 24, 2023

Acura Of Pembroke Pines responded

Thank you for leaving Mike and our team such a great review, Angel! We hope you come back to visit the next time your vehicle needs anything! - Acura of Pembroke Pines

December 31, 2022

Dealership Rating
Employee Rating

Amazing Service! ! Fast Turnaround Time! I know I've said this before but I feel at home when I visit. The friendly staff always make me feel like family. Thank you More

by civichbdx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Ferber, Sean Bradford, Jean Louis, Marco Pinto, Eric Ng , Camilo Torregroza, Rodney Veasley, Johnathan Dicandia - 5 Stars!!!

Jan 04, 2023

Acura Of Pembroke Pines responded

We're honored to have you as an Acura of Pembroke Pines customer! Thank you for your continued support. We look forward to seeing you next time!

December 25, 2022

Dealership Rating
Employee Rating

Merry Christmas and Happy Holidays to the Acura of Pembroke Pines team and especially to Jean and the hard working and dedicated members of the Service Department. Thank you for servicing my car durin More

by 21sam.Maxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Ferber, Jean Louis, Marco Pinto, Eric Ng , Christian Rodriguez

Dec 28, 2022

Acura Of Pembroke Pines responded

Thank you for sharing your experience working with Jean and the rest of our team at Acura of Pembroke Pines! We wish you and your family a happy new year!

December 04, 2022

Dealership Rating
Employee Rating

Very clean, very professional. Service was great with Rodney! Very helpful and nice and made sure everything was taken care of More

by johndiep81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Reeves , Rodney Veasley

Dec 06, 2022

Acura Of Pembroke Pines responded

We're so happy you found your new Acura RDX, John! Thank you for leaving Rodney and Acura of Pembroke Pines this awesome review!

Dec 04, 2022

johndiep81 responded

Great dealership!! Thanks for the RDX!!

November 29, 2022

Dealership Rating
Employee Rating

Jean has continued to be a steady and reliable senior service advisor. His ability to listen, assess the issues and provide solid and practical advice gives me the comfort of knowing that my vehicle is i More

by 21sam.Maxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Ferber, Jean Louis, Marco Pinto, Eric Ng , Christian Rodriguez, Cam

Nov 30, 2022

Acura Of Pembroke Pines responded

We're so glad Jean continues to earn your support and we can't wait to share this wonderful feedback with him. Take care and we'll see you next time here at Acura of Pembroke Pines!

November 06, 2022

Dealership Rating
Employee Rating

Excellent place - clean friendly and timely would come here again - service advisor and tech were awesome More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Richardson, Giovanni Vargas

Nov 08, 2022

Acura Of Pembroke Pines responded

We appreciate you rating us five stars, Alex! We look forward to assisting you again when your next service is due! Thank you! - Acura of Pembroke Pines

October 31, 2022

Dealership Rating
Employee Rating

Miguel was very down to earth and worked to get us the best deal with our car. More

by ertran2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miguel Ramirez

Nov 02, 2022

Acura Of Pembroke Pines responded

Thank you for the great review! We're happy to hear you had a great experience working with Miguel and we hope you enjoy your new vehicle. Please don't hesitate to reach out if our Acura of Pembroke Pines team can be of service again in the future!

October 01, 2022

Dealership Rating
Employee Rating

Excellent customer service, very good prices. Excellent attention to the customer, very clean, very friendly people. More

by psanguino3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Ticker, Jordan Ferber, Angela O'Connor, Joe Urteaga , Douglas Campbell, Stevan Dyer, Dino Liebro, Giovanni Vargas

Oct 03, 2022

Acura Of Pembroke Pines responded

Thank you for sharing your review! We look forward to seeing you next time! -Acura of Pembroke Pines

September 14, 2022

Dealership Rating
Employee Rating

Jordan Ferber and team made it a flawless service, executed with professionalism, kindness very knowledgeable and all in a timely manner ! Highly recommend acura of Pembroke Pines! More

by PRECISEGLASS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Ferber, Eric Ng , Shop foreman

Sep 14, 2022

Acura Of Pembroke Pines responded

Jordan and the team appreciate this kind review and five-star rating! We look forward to providing the same level of service again next time! Thank you! - Acura of Pembroke Pines

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