Michael Chan
Michael Chan at Acura Of Pembroke Pines

Michael Chan | Page 4

Service and Parts Director

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

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4.4
150 Reviews
4.4

150 Reviews

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150 Reviews of Michael Chan

November 30, 2023

Dealership Rating
Employee Rating

The service department at Acura of Pines has always treated me well and has always provided me with an excellent experience. Thank you for always making me feel like family. More

by INFO@MMTECHIT.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Ferber, Sean Bradford , Rodney Veasley, Jonathan Dicandia

Dec 01, 2023

Acura Of Pembroke Pines responded

We're so glad to know that our service department at Acura of Pembroke Pines has consistently provided you with excellent experiences. Making our customers feel like family is what we strive for! Thanks for your kind words and support.

November 15, 2023

Dealership Rating
Employee Rating

Love this place. The service department is top notch. I appreciate all they do for me. More

by JLee
Recommend Dealer
Yes
Nov 15, 2023

Acura Of Pembroke Pines responded

We really appreciate you taking the time to leave Acura of Pembroke Pines this awesome review, thank you!

October 07, 2023

Dealership Rating
Employee Rating

Once the sale is made…no service. Horrible customer experience and support after the purchase More

by steve_g_turner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Douglas Campbell, Giovanni Vargas, Prinze

Oct 09, 2023

Acura Of Pembroke Pines responded

Thank you for reaching out, Steve. We regret to hear of the frustration you experienced after your purchase and encourage you to please contact Larry at lschlossberg@czag.net if you would like to discuss the situation further.

August 22, 2023

Dealership Rating
Employee Rating

Jean is my maintenance car guy for more than 20 years. Always with smile in his face kind and very professional kudos for him. More

by millie2918
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Reeves, Jean Louis , David Campbell

Aug 23, 2023

Acura Of Pembroke Pines responded

We're so glad to know that Jean has been your trusted maintenance professional for over 20 years at Acura of Pembroke Pines. His dedication and professionalism are truly appreciated! Thanks for the kudos!

August 12, 2023

Dealership Rating
Employee Rating

I have been to Pembroke Pines Acura to have my windshield replaced and to have an transmission oil cooler that had a leak in my 2022 NSX. They did an excellent job with both repairs, Jordan Ferber & Mike Ch More

by BKWFL45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Ferber

Aug 14, 2023

Acura Of Pembroke Pines responded

We're happy to hear that you had a great experience with Jordan and Mike at Acura of Pembroke Pines! Our team is always here to provide top-notch service. Thanks for trusting us with your 2022 NSX. Drive safely!

July 29, 2023

Dealership Rating
Employee Rating

Amazing staff! great service! Best price! I drove 4 hours just to buy a car from them when no other Acura dealership could of done what they did for me I’m extremel More

by jdmjordans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Ticker , Oscar Olive IV

Aug 02, 2023

Acura Of Pembroke Pines responded

We're delighted to know that Scott, Oscar, and our team provided you with the best car-buying experience at Acura of Pembroke Pines! Thank you for trusting us with your business and for traveling 4 hours to purchase from us! Have a great ride!

June 22, 2023

Dealership Rating
Employee Rating

The best service is at Acura Of Pembroke Pines, This is the only Acura Dealership I trust to work on my vehicles. More

by jpeguero55
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jordan Ferber, Angela O'Connor, Ryan Reeves, Jean Louis, Marco Pinto, Eric Ng , Dino Liebro, Ron Richardson, Giovanni Vargas

Jun 23, 2023

Acura Of Pembroke Pines responded

We're so glad to hear that you trust us with your vehicles! Thank you for the great review and for choosing Acura of Pembroke Pines. We appreciate your business!

June 09, 2023

Dealership Rating
Employee Rating

Awesome experience. Kevin guided us through the process. I never worried coz i know they have been honest in helping me understand my maintenance and repairs. More

by DARLIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Gomez, Ron Richardson

Jun 12, 2023

Acura Of Pembroke Pines responded

We're so happy you feel taken care of by Kevin when you bring your vehicle for maintenance! We appreciate your fantastic five-star review and look forward to seeing you for your next appointment! Thank you! - Acura of Pembroke Pines

March 01, 2023

Dealership Rating
Employee Rating

Everyone one was amazing, best acura dealership ever. Will buy from them time after time! More

by Oscar.l.olive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Ticker, Jordan Ferber , Douglas Campbell, Stevan Dyer, Dino Liebro, Giovanni Vargas, Oscar olive

Mar 02, 2023

Acura Of Pembroke Pines responded

Thank you for your excellent review, Oscar! -Acura of Pembroke Pines

March 01, 2023

Dealership Rating
Employee Rating

Great service. Quick in and out. Thank you so much for your help. I will be back again. More

by KJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Reeves, Jean Louis, Michael Grasso, Eric Ng , Douglas Campbell, Kevin Gomez, Giovanni Vargas

Mar 02, 2023

Acura Of Pembroke Pines responded

Thank you for your excellent review, TJ! -Acura of Pembroke Pines

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