Hall Ford Elizabeth City
Elizabeth City, NC
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435 Reviews of Hall Ford Elizabeth City
Quick, Efficient, and Friendly Staff. Great job by the team! Thank You for making this effortless. Thank You Maggie for following up to make sure all was great! Great job by the team! Thank You for making this effortless. Thank You Maggie for following up to make sure all was great! More
I was scheduled quickly, the quality of work was excellent, and the people were friendly, knowledgeable and courteous. excellent, and the people were friendly, knowledgeable and courteous. More
I am a warranty claims adjuster. Ms Trish was very respectful and even after a long day she still had a cheerful sound to her voice. I give her 5 stars for awesome professionalism. Ms Trish was very respectful and even after a long day she still had a cheerful sound to her voice. I give her 5 stars for awesome professionalism. More
Explorer sat at Hall for 8 DAYS: WITHOUT FULL DIAGNOSIS, NO PARTS ORDERED, ASSIGNED TECH WORKING OTHER REPAIRS, DENIED "LOANERS" DURING ALL 3 TURBO REPAIRS THEY'VE DONE, SINCE MAY 2024, & our 2018 Explorer NO PARTS ORDERED, ASSIGNED TECH WORKING OTHER REPAIRS, DENIED "LOANERS" DURING ALL 3 TURBO REPAIRS THEY'VE DONE, SINCE MAY 2024, & our 2018 Explorer would have sat, FORGOTTEN & NEGLECTED, for WEEKS LONGER, if I hadn't taken up MY TIME to WALK IN & ask WHY AREN'T OUR EMAILS, & THE VOICE MESSAGES WE'VE LEFT, BEING REPLIED TO!!! AND, 3RD turbo replacement was, actually, the 2ND replacement for the right side turbo, all because the OIL FILTER WAS NOT REPLACED in May, only the 6QUARTS of FRESH OIL WAS POURED INTO THE ENGINE... I was told "some old parts are reused", but reusing a DIRTY, CLOGGED UP OIL FILTER is just plain LAZY &CHEAP!!! $9000-$10,000 in repair work, in LESS THEN 6MONTHS, & we're being ignored... More
I have bought a lot of cars and dealt with a lot of dealerships and you guys are the best. Thanks a lot to Dennis, he is very pleasant and professional. My experience with you guys I will never forget. dealerships and you guys are the best. Thanks a lot to Dennis, he is very pleasant and professional. My experience with you guys I will never forget. Thank you very much. Also, thanks a whole lot to the person who processed my paper work. Sorry I forgot his name, but he provided me with an excellent service. Thank you. Nothing but the best. More