Michael Allegretti
Michael Allegretti at Napleton's Arlington Heights Chrysler Dodge Jeep Ram
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Michael Allegretti

Sales manager

Napleton's Arlington Heights Chrysler Dodge Jeep Ram

1155 W Dundee Rd
Arlington Heights, IL 60004

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3.6
13 Reviews
3.6

13 Reviews

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13 Reviews of Michael Allegretti

February 14, 2025

Dealership Rating
Employee Rating

Muhammad Akhtar and Matt were amazing to work with and made the process very easy. They got us exactly what we wanted. Highly Recommend!! More

by michelleklingshirn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Muhammad Akhtar

Feb 18, 2025

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Michelleklingshirn, we appreciate you choosing Napleton's Arlington Heights Chrysler Dodge Jeep RAM! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! Regards, Marta Nilles Customer Relations Manager Napleton's Arlington Heights CDJR 331-979-2821 marta.nilles@napleton.com

February 11, 2025

Dealership Rating

Muhammad and Matt General Sales manager were excellent at communication, showing cars, being patient. They worked out a very great deal. I would recommend them 100%. Thank again. very happy with purchase.!! More

by rojocar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Hadziahmetovic , Muhammad Akhtar

Feb 14, 2025

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Rojocar, thank you for your feedback. We're thrilled you found our team helpful and patient, and the whole experience pleasant and easy. We hope to see you again! Thank you, Sharnae Leachman Customer Relations Manager Ed Napleton Auto Group Sleachman@napleton.com (847) 298-0900 EXT 211

Feb 15, 2025

rojocar responded

Sharnae, Again ,thank you and your team for the great experience I had at Napletons. Ro Carravetta

January 01, 2025

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Employee Rating

Muhammad Akhtar & Mike Allegretti were fantastic to work with to help my wife and I land a 2024 Jeep Wagoneer. They were both very attentive and willing to negotiate, within reason, to ensure we ended up w More

by Kevin Ciganek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Muhammad Akhtar & Trainee

Jan 03, 2025

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We're glad to hear our Staff took such great care of you, Kevin Ciganek! We hope we can continue to be of service to you down the road! Thank you, Sharnae Leachman Customer Relations Manager Ed Napleton Auto Group Sleachman@napleton.com (847) 298-0900 EXT 243 & 211

December 20, 2024

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Employee Rating

I have continued to go to this dealership and I don’t know why, their service department is the worst I have ever seen. Everytime I have brought my truck here they have done absolutely nothing but charge More

by mattlowery1525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Hadziahmetovic , Emiliano

Dec 23, 2024

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hello, we're disappointed to hear of the negative experience you had at our location. Please reach out to me directly at 630-382-0339 or via email at DrivenToHelp@Napleton.com when you can so we can address this situation directly. Thank you and have a great day. Best regards Eduardo Rodriguez National CX Director Ed Napleton Automotive Group

November 26, 2024

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Employee Rating

Ghost car. I went to test drive a vehicle. At the end of the test drive, the salesperson seemed confused and did not know the price. After a few awkward minutes More

by Valentina G.
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Nov 28, 2024

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (847) 298-0900. We look forward to hearing from you.

October 04, 2024

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Employee Rating

I just purchased my 2nd new Jeep Grand Cherokee from Napleton. Aterick Burks handled all the transactions and did a great job showing me the Jeep and working through the buying process. Very good sale More

by d.schacht
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Aterick Burks

Oct 10, 2024

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, D.schacht. Thank you and we hope to see you again! Please don't hesitate to reach out if there's anything additional we can do for you. Regards, Marta Nilles Customer Relations Manager Napleto's Arlington Heights CDJR 630-782-9300 x2339/x2378 marta.nilles@napleton.com

September 17, 2024

Dealership Rating
Employee Rating

Rafael O. was fantastic. He got me set up with a very sharp car. The process was very smooth and virtually hassle free. More

by Sitta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafael Olmos,

Sep 21, 2024

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Congratulations on your purchase! We're so glad to hear our Staff took such great care of you, Sitta! Thank you for your wonderful feedback. We hope we can continue to be of service to you down the road! Thank you, Sharnae Leachman Customer Relations Manager Ed Napleton Auto Group Sleachman@napleton.com (847)-298-0900 EXT 243

July 30, 2024

Dealership Rating
Employee Rating

Brought my truck in for a squeaky window and a faulty mirror dimmer, after waiting 3 hours they called me in and said the mirror dimmer wasn’t equipped on that one mirror which was my mistake because I t More

by mattlowery1525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 31, 2024

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hello, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (847) 298-0900 at your earliest convenience to discuss how we can turn this experience into a positive one.

May 19, 2024

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Employee Rating

Love the Toyota Higlander I purchased here 2 days ago. I asked about an extended warranty and have 2 year coverage, Thank you Alex, Abdul and Team. More

by Birch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Goldman

May 21, 2024

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hi, we're happy to hear you had such a positive experience with our team! Safe travels!

April 26, 2024

Dealership Rating
Employee Rating

Avoid this dealer if you can, poor service, they don't care about customer's experience at all, they kept my car for 13 days for services without offering loaner or rental car options, I am not using this More

by junewangs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 29, 2024

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. Please reach out us at 630-782-9300 and we will work with you personally in rectifying the issues you experienced. Regards, Marta Nilles Customer Relations Manager Napleton's Arlington Heights CDJR 630-782-9300 x2339/x2378 marta.nilles@napleton.com

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