Micah Edwards | Page 6

I am always pleased with the staff kindness, efficiency and on time with appointments. Cost is also comparable to other service providers and on time with appointments. Cost is also comparable to other service providers More

by cookie01951 Verified Customer Verified Customer

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Your service department has gone from good to poor. Your time estimate is so far out of wack it is laughable. I decided to try it one last time and again was very dissatisfied with the service. A suppo Your time estimate is so far out of wack it is laughable. I decided to try it one last time and again was very dissatisfied with the service. A supposed one hour appointment turned into two and a half for a very simple and questionable fix. I also think that the service writer totally forgot that I was waiting for the truck. He said it was just finished when I checked on it. He didn’t know where the truck was parked in the lot and was very warm inside leading me to believe that the truck was sitting in the lot done and I was left waiting for it. I should have known better than to bring it in for service. I am also waiting on a part for my airbag that has been “back ordered” for over 6 months. Very disappointing customer no service! More

by drram54 Verified Customer Verified Customer

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Bought a very expensive truck at the end of May. Within a month my rear cameras went out. I think given the short time between purchase and breakdown, this should've been repaired free of charge. Within a month my rear cameras went out. I think given the short time between purchase and breakdown, this should've been repaired free of charge. I work in the service industry and I'm 100% certain my company would've taken care of the issue. Instead I had to use my (so far worthless) extended warranty which has a $250 deductible. Lake charged 250 just to "diagnose" the issue, which was very simple. So, I'm already putting money into this thing. The harness it needed is a cheap part. This is my second vehicle from Lakes and possibly my last. We'll see . More

by Danno Verified Customer Verified Customer

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E x c e l l e n t s e r v I c e ! ! ! More

by Maria Seda Verified Customer Verified Customer

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Micah was great. He saw I had an appointment and was going to wait for my car. He proactively reached out and offered your concierge option which saved me several hou He saw I had an appointment and was going to wait for my car. He proactively reached out and offered your concierge option which saved me several hours out of my day. More

by owleyer Verified Customer Verified Customer

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Excellent recommendations and work installing new tires. Micah was really helpful and communicated very well. Micah was really helpful and communicated very well. More

by htolkan Verified Customer Verified Customer

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Very easy and fast time customer service and nice to talk with customer cool I like with customer cool I like More

by abdullah198304 Verified Customer Verified Customer

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Very convenient and I appreciate the professionalism. The communication was excellent. I would recommend this service to anyone. The communication was excellent. I would recommend this service to anyone. More

by mlosch0 Verified Customer Verified Customer

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I went in to buy a Maverick. They found the one I wanted quickly. I've had it a year, service has been great They found the one I wanted quickly. I've had it a year, service has been great More

by jimpsimon61 Verified Customer Verified Customer

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The service was very good. Everyone was helpful. Service done in timely matter. It was a good experience Everyone was helpful. Service done in timely matter. It was a good experience More

by smithn.imlive Verified Customer Verified Customer

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