Micah Edwards | Page 5

Micah and the service team at Lake Ford are fantastic. The service is great, which is why I keep going back after 8 plus years. The service is great, which is why I keep going back after 8 plus years. More

by mustard994 Verified Customer Verified Customer

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Always courtesy and friendly. Very prompt service. Always willing to go the extra mile for customer Very prompt service. Always willing to go the extra mile for customer More

by MFIORITA Verified Customer Verified Customer

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Anthony is a true professional. He's always ready with my orders printed when I check in. He reviews the request for service and then reviews it with me again. Estimate is always ri He's always ready with my orders printed when I check in. He reviews the request for service and then reviews it with me again. Estimate is always right on target. He communicates when I am waiting for the car and updates me with any delays or new issues promptly. My paperwork is always ready when I pick up my car and check out is a breeze. I have owned six Fords, all purchased from another dealership. Any Ford I purchases or lease moving forward will definitely be from Lake Ford. The entire team makes you feel welcome. The facility itself is clean, bright, and welcoming. Glad I moved and discovered this gem of a dealership. More

by DENISE.CALLAWAY Verified Customer Verified Customer

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⭐️⭐️⭐️⭐️⭐️ Honest, Friendly, and Surprisingly Fancy Restrooms! I brought my new-to-me 2008 Mustang Shelby GT500 to Lake Ford to get key remotes programmed (only had one remote and two keys) and to hav Restrooms! I brought my new-to-me 2008 Mustang Shelby GT500 to Lake Ford to get key remotes programmed (only had one remote and two keys) and to have the car inspected since I bought it from a private seller. Now, as a woman walking into a dealership service department with a performance car, I fully expected to be told my blinker fluid was low or that I needed a new flux capacitor. But nope! They were 100% honest, did a full inspection, and found absolutely nothing wrong with it. Imagine that — trustworthy service at a dealership! It’s almost suspicious how not-suspicious they were. Beyond the honesty, the service and waiting areas were incredibly clean and welcoming. And let me just say — shoutout to the person who designed the restroom. I was genuinely impressed. I mean, who professionally finishes the space underthe sink, where no one looks? Lake Ford does, apparently. That attention to detail says a lot. So, if you want a team you can trust, technicians who won’t try to sell you invisible repairs, and a restroom that feels more like a spa, head over to Lake Ford on 27th Street in Milwaukee. They’ve definitely earned my return business (and my unofficial plumbing inspection services). — Cindy More

by Fuzzy4ner Verified Customer Verified Customer

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I had a 2022 Ford bronco sport that I bought from a Ford dealership brand new. I have only ever serviced my car at Ford, and since moving to Milwaukee have only serviced it at Lake Ford, which has been for dealership brand new. I have only ever serviced my car at Ford, and since moving to Milwaukee have only serviced it at Lake Ford, which has been for two years. Micah helped me every time I was at Lake Ford and it was fine. Then my car started acting up so I brought it into the shop. Might get them told me I needed a brand new engine, but cannot elaborate on why. He constantly gave me sass and huffed and puffed over the phone. Every time he had to speak to me. He never gave me any answers or tried to help Me in anyway besides saying that I needed to spend $10,000. Jessica his manager was much better help and very polite and respectful to talk to. I will never buy another Ford and I will absolutely never tell anybody to go to Lake Ford or work with Micah. More

by Madalynrumps Verified Customer Verified Customer

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There was a mouse on the floor when I arrived and he scurried into an office. I don’t like using the cellphone/text messages as the main form of communication; not very customer friendly. Speaking d scurried into an office. I don’t like using the cellphone/text messages as the main form of communication; not very customer friendly. Speaking directly with the service advisor is much better. 3% credit card fee should be paid by the dealership, not the customer. More

by mjn8087 Verified Customer Verified Customer

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Prices suck. 250 for an oil change is ridiculous. And they had to keep my car for an extra day to apply a Ford recall upgrade 250 for an oil change is ridiculous. And they had to keep my car for an extra day to apply a Ford recall upgrade More

by PJTWOHIG Verified Customer Verified Customer

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I came in to get my oil changed and it was done in less than a hour and Micah was very courteous with me than a hour and Micah was very courteous with me More

by dahlborn Verified Customer Verified Customer

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It's always great I always have a great experience at the dealership. I always have a great experience at the dealership always so friendly. dealership. I always have a great experience at the dealership always so friendly. More

by Bmahsem Verified Customer Verified Customer

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Always have the greatest with lake ford, never had a problem, and the whole family have been buy vehicles for years problem, and the whole family have been buy vehicles for years More

by jaymax329 Verified Customer Verified Customer

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