Micah Edwards | Page 24

The service was very inconsistent from the start. Lack of communication between the insurance and the technicians or representatives from lake. The cost came out to be way more then originally quoted Lack of communication between the insurance and the technicians or representatives from lake. The cost came out to be way more then originally quoted. The shop wanted to hold my vehicle until they received payment from Fidelity. Unhappy to say the least this time around. More

by carlos.garcia20 Verified Customer Verified Customer

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Friendly, everyone was polite, short wait time and quick service. They were very professional. Very clean waiting area. service. They were very professional. Very clean waiting area. More

by Imadcampers2002 Verified Customer Verified Customer

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During my last vehicle service appointment, I was told my car was in need of new front tires. My vehicle has only 38,000 miles. I have had all of my routine maintenance performed at Lake Ford. The car do my car was in need of new front tires. My vehicle has only 38,000 miles. I have had all of my routine maintenance performed at Lake Ford. The car does not pull excessively, therefore alignment is fine. I questioned whether or not, tire rotation was completed during the cars maintenance visits. I spoke to the service advisor about my concerns, he indicated an alignment can be off by a few millimeters and cause wear on the tires. My question was why it wasn’t noted before, and my back tires were fine. No real reply. I was quoted a price to replace all four tires, which seemed excessive to what other stores charge. More

by dgustowski Verified Customer Verified Customer

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The service at Lake Ford was quick, professional and transparent. They told us what to expect, when to expect it and kept their vs word. In addition, they were very personable and a pleasure to work wit transparent. They told us what to expect, when to expect it and kept their vs word. In addition, they were very personable and a pleasure to work with. More

by Paula Verified Customer Verified Customer

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Excellent service, they got me in and out very fast. Would go everytime i need service Would go everytime i need service More

by GARCIANX Verified Customer Verified Customer

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This was a great service for I am happy that everything worked out. Great job. worked out. Great job. More

by feashaterry Verified Customer Verified Customer

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Good service very friendly told your work was well done and keep it up thanks and keep it up thanks More

by jo8770436 Juan Verified Customer Verified Customer

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Jessie was very helpful in trying to solve my electrical problem with my F-150 and went above and beyond . problem with my F-150 and went above and beyond . More

by Wtageson Verified Customer Verified Customer

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I like ford since I was a little kid I think Id like to buy another truck in the future buy another truck in the future More

by chalio Verified Customer Verified Customer

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Very professional and knowledgeable. Took care of my vehicle with care. Finished as expected and on time. Took care of my vehicle with care. Finished as expected and on time. More

by dalewarwick Verified Customer Verified Customer

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