Micah Adair | Page 3

Reliable Nissan responded

Thank you for letting us know. We’re sorry to hear you’re experiencing an issue with your tires. We can definitely help get this checked out. Please bring your vehicle back in so our service team can inspect the alignment and make sure everything is corrected properly. If you can, call ahead to schedule a time so we can get you in as quickly as possible and minimize your wait. We appreciate you giving us the opportunity to take care of this for you and will make sure it’s handled.

Reliable Nissan responded

Thank you for your great review! We’re glad to hear that Micah provided excellent service and took the time to clearly explain what was going on with your vehicle. Keeping customers informed throughout the process is something we take pride in, and it’s great to know he delivered that experience for you. We’ll be sure to share your kind words with Micah. We appreciate your trust and look forward to helping you again in the future!

Reliable Nissan responded

We are disappointed to hear about your recent experience and the concerns shared regarding the length of your service visit, communication, and requested services. We strive to provide timely updates and ensure all customer requests are properly addressed during each visit. We appreciate you taking the time to share your feedback, as it helps us improve our communication and overall service experience. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.

Reliable Nissan responded

We are overjoyed to hear about your wonderful experience at Reliable Nissan! Your feedback about our relaxing atmosphere, fast service, and efficient process truly means the world to us. We work hard to create an environment where our customers feel comfortable and confident throughout their visit. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future. Thank you for choosing Reliable Nissan!