Metro Honda
Metro Honda at Metro Honda
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Metro Honda

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Metro Honda

540 NJ-440
Jersey City, NJ 07305

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4.0
330 Reviews
4.0

330 Reviews

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330 Reviews of Metro Honda

February 15, 2025

Dealership Rating
Employee Rating

Not recommended as they don’t know what they’re doing brought my car in five times for the same issue and it wasn’t fixed their Customer service don’t care about complaints More

by PROLNR247@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

February 12, 2025

Dealership Rating
Employee Rating

Gracias por todo . Excelente servicio . Recomiendo Metro Honda plenamente convencido por su eficiencia , calidad y calidez en la atención al cliente . More

by ERASDIAZJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Bertrand , Danny Evangelista

Feb 13, 2025

Metro Honda responded

¡Gracias por su amable reseña! Estamos encantados de saber que tuvo una experiencia excelente en Metro Honda [Jersey City, NJ]. Su recomendación significa mucho para nosotros y valoramos su confianza en nuestro servicio. Esperamos verle nuevamente pronto. ¡Que tenga un gran día! Sincerely, The Team at Metro Honda

January 20, 2025

Dealership Rating
Employee Rating

Great customer service Lee was very professional and patient. Thank you Lee for your help More

by OSORIO_JUAN2008
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 21, 2025

Metro Honda responded

Thank you for your wonderful review! We're thrilled to hear that you received great service from Lee at Metro Honda [Jersey City, NJ]. We always strive to provide professional and patient assistance to our customers. We appreciate your kind words and hope to see you again soon! Sincerely, The Team at Metro Honda

January 13, 2025

Dealership Rating
Employee Rating

Bought a defective car that they can’t fix first. The steering rack goes out replaced twice then the steering wheel replaced then AC compressor goes out now the heat doesn’t work took it in for align More

by PROLNR247@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 15, 2025

Metro Honda responded

We would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, we will be happy to call you at your convenience. Otherwise, please reach out directly so we can be of assistance. Gabriel Martins, Service Manager | gmartins@mymetrohonda.com (201) 451-7111 X 1234

Jan 15, 2025

PROLNR247@gmail.com responded

9082748357

December 07, 2024

Dealership Rating
Employee Rating

He was very nice from the very beginning and worked very hard to make sure we get the best deal. Took care of us till the end. More

by SUNRISEK29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2024

Metro Honda responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Metro Honda [Jersey City, NJ]. Our team is dedicated to providing the best deals and customer service, so it's wonderful to know that our efforts made a difference. We look forward to assisting you again in the future! Sincerely, The Team at Metro Honda

December 07, 2024

Dealership Rating
Employee Rating

Shawn was amazing to work with, very nice, thoughtful and smart. I will come back again for another car. I highly recommend metro Honda More

by JZEIBEQ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Bertrand

Dec 10, 2024

Metro Honda responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with us at Metro Honda [Jersey City, NJ]. It's great to know that our team made a lasting impression on you. We look forward to assisting you again for your next car purchase! Your recommendation means a lot to us. Sincerely, The Team at Metro Honda

December 06, 2024

Dealership Rating
Employee Rating

Felt an immediate connection with Shawn. Was not pushy was easy to talk to. He was very professional and treated me with respect. He worked with me and For me! Everyone was above and beyo More

by RNEUTRON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2024

Metro Honda responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Shawn at Metro Honda. It's great to know that he provided you with such professional and respectful service throughout your journey. We're glad you're loving your new Pilot! We look forward to serving you for many years to come. Sincerely, The Team at Metro Honda

November 12, 2024

Dealership Rating
Employee Rating

Was the worse experience I ever been thru i normally get my Hondas thru garden state Honda but they didn’t have the color I wanted so I went thru KBB and metro Honda contacted me and said they will match my More

by Dachosenwon2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Alfredo Llontop , Eslam Kouta

Nov 14, 2024

Metro Honda responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you! Manny Martinez Platform General Manager emartinez@mymetrohonda.com | 201-451-7111 X 1298

Nov 14, 2024

Dachosenwon2 responded

If you was serious about seeing the issue and time your delusional dealer wasted you would found a way to contact me not try to comment publicly to show people ou there you doing the right thing you would have looked up my name sat with who i dealt with and seen what the problems was. I see the apple don’t fall far from the tree. I still haven’t received a email response I sent 2 days ago . That dealer runs like a joke . Speak with Sam Fred and the manager that thinks they know how to handle customers with experience.

November 07, 2024

Dealership Rating
Employee Rating

Not happy with dealership. Messed up paperwork made me come back mor then 3 times for my girlfriends car and still haven’t paid my previous lender. More

by MMORROBEL935
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 08, 2024

Metro Honda responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you! Manny Martinez Platform General Manager emartinez@mymetrohonda.com | 201-451-7111 X 1298

November 06, 2024

Dealership Rating
Employee Rating

The staff at Metro Honda was very professional and helpful. They allowed me to look around until I was ready to start my buying process. The whole process was smooth and painless. Thank you. More

by SC115
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andres Hernandez

Nov 07, 2024

Metro Honda responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our staff at Metro Honda to be professional and helpful. It's great to know that your buying experience was smooth and painless. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Team at Metro Honda

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