Merlyn Melendez

Lokey Subaru in Port Richey used to be my favorite dealership. I bought two new cars from them but for the third one I became a customer at another dealership because there was a rather large price di dealership. I bought two new cars from them but for the third one I became a customer at another dealership because there was a rather large price difference for the same vehicle. A few days ago I bought a 2025 Outback from another dealership. Before my purchase from there other dealership I called Lokey to purchase from them. I asked for a sales person but ended up speaking with a Lokey employee who was not a sales person. He pretended to be one. He quoted the MSRP of the vehicle $2,000 more than what it is and also said that they did not have the vehicle I was looking for and they will have to bring it to their dealership and that would be very costly. He was rude, abrasive and condescending. Needless to say mine was a very negative experince. Lokey Subaru has fantastic maintenance service and maintenance people. I will not hesitate to go there for maintenance which is the reason I am giving a 3 star rating. I cannot rate them five stars after my bad experience. More

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Fast clean, has food and beverages. Wish it was closer to my house. Good people to deal with. Wish it was closer to my house. Good people to deal with. More

by CZIVOLICH Verified Customer Verified Customer

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Great dealership with the exception of the finance department. The rep I had was awful. I have never experienced the pressure this rep put on me. I would have walked out if it wasn’t for the fact I’ve department. The rep I had was awful. I have never experienced the pressure this rep put on me. I would have walked out if it wasn’t for the fact I’ve bought several cars here. He was insulting and tried to bully me in addition to lying to me. More

by RAWUSCG Verified Customer Verified Customer

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Top notch service and sales staff and facility. This is our 2rd vehicle purchased from your dealership. This is our 2rd vehicle purchased from your dealership. More

by mtsnj Verified Customer Verified Customer

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Well trained personnel and quality service. Easy to make an appointment. The waiting area is very comfortable. Easy to make an appointment. The waiting area is very comfortable. More

by RICHARDRNEILSON Verified Customer Verified Customer

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The purchase was fairly good. We still have the same car. But not sure about service. Everytime, it was $500.oo for this - $500.00 for that. We still have the same car. But not sure about service. Everytime, it was $500.oo for this - $500.00 for that. More

by mike Verified Customer Verified Customer

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Great dealership, the men and women at the service desks will get you squared away. Ask for Spencer as he is the man. A++ from the service to techs. will get you squared away. Ask for Spencer as he is the man. A++ from the service to techs. More

by JAYGIESE47 Verified Customer Verified Customer

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Always quick and efficient service. My car was in and out in no time. Elvin’s the best! My car was in and out in no time. Elvin’s the best! More

by Guy Verified Customer Verified Customer

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I like the service and my mechanic is outstanding the service department should be rated A plus I won't go anywhere else service department should be rated A plus I won't go anywhere else More

by dwilson521 Verified Customer Verified Customer

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This dealer is very comfortable. Our Service Advisor, Merlyn Melendez provided excellent service and went above & beyond in providing us with professional advise and courteous servic Our Service Advisor, Merlyn Melendez provided excellent service and went above & beyond in providing us with professional advise and courteous service. This 2014 Subaru Tribeca is my third Subaru. We plan on being repeat customers. Thank you Ms. Melendez!!!! More

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