Melissa Wilson
Melissa Wilson at Honda of Kenosha

Melissa Wilson | Page 7

Client Care Manager

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

Contact Me
4.7
130 Reviews

Dealership Experience

11 yrs, 8 mos

Industry Experience

18 yrs, 9 mos

4.7

130 Reviews

Write a Review

130 Reviews of Melissa Wilson

March 02, 2022

Dealership Rating
Employee Rating

Honda Of Kenosha is definitely the best Honda dealership with the greatest service department within a 100 mile radius of Kenosha Wisconsin More

by sd111177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karmala Sutton, Amos Longanecker, Joe Valente , Mousa Abuhassan, Mike Semik, Ritchie Sutton

Mar 03, 2022

Honda of Kenosha responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha. We look forward to having you as one of our valued customers for many more years to come!

February 20, 2022

Dealership Rating
Employee Rating

Always fantastic, my service writer is Joe Valente And he always takes great care and patience with me and all of his customers, Honda Of Kenosha has the best service department within 100 miles radius More

by sd111177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karmala Sutton, Amos Longanecker, Joe Valente , Mike Semik

Feb 21, 2022

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Joe and the team to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

Feb 21, 2022

sd111177 responded

Fantastic Dealership

Feb 21, 2022

sd111177 responded

Fantastic Dealership

Feb 21, 2022

sd111177 responded

Fantastic Dealership

Feb 21, 2022

sd111177 responded

Fantastic Dealership

Feb 21, 2022

sd111177 responded

Fantastic Dealership

February 17, 2022

Dealership Rating
Employee Rating

very accommodating. manager, sales man(Jim),and business office personnel and accurate. glad I stayed with honda. More

by ladie53143
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Spink, Amos Longanecker , Mousa Abuhassan

Feb 18, 2022

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Jim and our team. We're glad to hear we delivered such a great experience!

December 31, 2021

Dealership Rating
Employee Rating

Had the crv model I’ve been looking for. The contacted me right after I made an internet inquiry. Quick efficient sale , fair trade in value. Thanks More

by Steve B
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amos Longanecker , Ritchie Sutton, Cory Wilson

Jan 02, 2022

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

November 01, 2021

Dealership Rating
Employee Rating

It was a very good experience brought my car in at 8 AM and pretty much got my car back within two hours was a battery issue and was repaired with no issues under warranty More

by jma593
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter, Sam Waddell , Marc Bardi, JEREMIAH ROSE, Gina Ruiz, Mike Semik

Nov 01, 2021

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

October 21, 2021

Dealership Rating
Employee Rating

Service was GREAT, Joe Valente couldn't have been any nicer! BUT, was taken aback when Joe presented the Invoice of ~$60, for which I was very Surprised! Joe did his due-diligence and determined we boug More

by bbonato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2021

Honda of Kenosha responded

Thank you for your business and this review. While we're happy to hear that Joe and Jim were able to serve you and demonstrate our commitment to great service, it's disappointing to hear that you weren't fully satisfied with your experience. Please don't hesitate to reach out if you would be willing to discuss this in more detail. We hope you will give us another opportunity to assist you!

Oct 22, 2021

bbonato responded

I bought a NEW 2021 Civic Sport sedan from a local/nearby Dealership: Muller, Honda of Gurnee! The ENTIRE Process took ONLY ~2HOURS (INCLUDING the Test Drive!), No Pressure WHATSOEVER!!! I WAS treated like a DESIRED CUSTOMER, thus HOK LOST MY FUTURE BUSINESS!!!

October 21, 2021

Dealership Rating
Employee Rating

Went for standard oil change. Good and fast service. Gave a free car wash too. More

by Ridzip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2021

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 12, 2021

Dealership Rating
Employee Rating

Expensive. 46.00 for oil change … Honda in gurnee charges me 30.00 . And they wanted me to pay 160.00 to check a shake in my breaks . What’s the point of having extended warranty then ? More

by Goddess83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 29, 2021

Honda of Kenosha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Oct 15, 2021

Honda of Kenosha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

September 19, 2021

Dealership Rating
Employee Rating

sold me a SUV and told it would pass smoke test and it did not and i dont have money to fix it More

by loulou2229
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Courtney Graves, Amos Longanecker , Jailene Ramirez, Randy Wilson

Oct 06, 2021

Honda of Kenosha responded

We're sorry that you didn't have a completely satisfying visit and our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this.

Oct 06, 2021

loulou2229 responded

yea lets talk

Sep 22, 2021

Honda of Kenosha responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

Sep 23, 2021

loulou2229 responded

yes that would be great 262-577-5770

September 09, 2021

Dealership Rating
Employee Rating

They are very informative in what they are going to do. They are very polite and curiosity they keep you updated what they are doing I’m glad they washed the also More

by jsarocka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karmala Sutton, Amos Longanecker, Joe Valente , Mike Semik

Sep 09, 2021

Honda of Kenosha responded

Thank you for your very kind review. Joe, Amos, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

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