Melissa Wilson
Melissa Wilson at Honda of Kenosha
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Melissa Wilson

Client Care Manager

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.8
122 Reviews

Dealership Experience

10 yrs, 5 mos

Industry Experience

17 yrs, 6 mos

4.8

122 Reviews

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122 Reviews of Melissa Wilson

January 01, 2025

Dealership Rating
Employee Rating

They did a great job just wish they told me I would have to wait 3 hours More

by BRANDONKINKELAAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Honda of Kenosha responded

Brandon, Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 17, 2024

Dealership Rating
Employee Rating

We had a wonderful experience with the service department. Rod checked our car before we left and he couldn't have been nicer. He explained what they found and made recommendations. Thank you! More

by kaye.panyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Porter

Dec 18, 2024

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad Rod was able to help, and we hope to see you again!

November 19, 2024

Dealership Rating
Employee Rating

I was very pleased to get the deal for Honda. But the one who initiated the deal seems he did not like the way we communicated and looks like he try to delay the sale Also when we went to chang More

by tlungkara
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Karmala Sutton, Mike Semik, Amos Longanecker, Anthony Rodriguez, Melanie Friedrich , I don’t remember any of these mames

Nov 23, 2024

Honda of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

October 21, 2024

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Employee Rating

Customer service and sales are not the best. I wouldn’t have to be here if it weren’t for a mistake that was never brought up to my attention to begin with. It’s obvious the person who scratched More

by gledisai lebron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Amos Longanecker, Ken Leipart

Oct 24, 2024

Honda of Kenosha responded

Lebron, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

September 26, 2024

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Employee Rating

My salesman Aaron was very helpful and fun to work with He explained everything through the whole process More

by joni67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Marti , Aaron H.

Sep 27, 2024

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 24, 2024

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Employee Rating

They were very quick and very helpful. I didn’t have a super complicated problem but they still took great care of me More

by csloan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Rodney Porter

Sep 26, 2024

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 24, 2024

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Employee Rating

The car buying experience at Honda of Kenosha is always great. The staff there are very nice and easy to work with. More

by tiffanymwi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 25, 2024

Honda of Kenosha responded

Thank you so much for your kind words, Tiffany, and for taking the time to leave us this wonderful feedback!

August 24, 2024

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Employee Rating

Introduced to Sales person Jim Spink via Service Department contact. Process was easy and straightforward. Jim Spink was knowledgable, friendly, helpful. Enjoyed the process, bought a 2025 Honda Pil More

by redemannbrook
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jim Spink, Joe Valente

Aug 24, 2024

Honda of Kenosha responded

Thank you for the kind words for Jim and for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Honda of Kenosha are glad to have you as a customer.

August 17, 2024

Dealership Rating
Employee Rating

We were happy to purchase an Odyssey 2024 EX from them, but HONDA cancelled the vehicle we ordered. Honda of Kenosha found us and bit the bullet and the additional costs, found us another EX even though t More

by Scarlet
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Adam Al-Ashi, Donald Rees

Aug 18, 2024

Honda of Kenosha responded

Thanks, Scarlet, for your feedback on your recent visit to Honda of Kenosha. It's great to hear that we were able to assist you and that you had such a positive experience.

July 14, 2024

Dealership Rating
Employee Rating

Overall I had a very good and satisfying experience doing business with honda of kenosha More

by npatel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Al-Ashi

Jul 15, 2024

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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