Melissa Wilson
Melissa Wilson at Honda of Kenosha
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Melissa Wilson

Client Care Manager

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.9
120 Reviews

Dealership Experience

10 yrs, 3 mos

Industry Experience

17 yrs, 4 mos

4.9

120 Reviews

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120 Reviews of Melissa Wilson

November 19, 2024

Dealership Rating
Employee Rating

I was very pleased to get the deal for Honda. But the one who initiated the deal seems he did not like the way we communicated and looks like he try to delay the sale Also when we went to chang More

by tlungkara
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Karmala Sutton, Mike Semik, Amos Longanecker, Anthony Rodriguez, Melanie Friedrich , I don’t remember any of these mames

October 21, 2024

Dealership Rating
Employee Rating

Customer service and sales are not the best. I wouldn’t have to be here if it weren’t for a mistake that was never brought up to my attention to begin with. It’s obvious the person who scratched More

by gledisai lebron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Amos Longanecker, Ken Leipart

Oct 24, 2024

Honda of Kenosha responded

Lebron, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

September 26, 2024

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Employee Rating

My salesman Aaron was very helpful and fun to work with He explained everything through the whole process More

by joni67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Marti , Aaron H.

Sep 27, 2024

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 24, 2024

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Employee Rating

They were very quick and very helpful. I didn’t have a super complicated problem but they still took great care of me More

by csloan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Rodney Porter

Sep 26, 2024

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 24, 2024

Dealership Rating
Employee Rating

Introduced to Sales person Jim Spink via Service Department contact. Process was easy and straightforward. Jim Spink was knowledgable, friendly, helpful. Enjoyed the process, bought a 2025 Honda Pil More

by redemannbrook
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jim Spink, Joe Valente

Aug 24, 2024

Honda of Kenosha responded

Thank you for the kind words for Jim and for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Honda of Kenosha are glad to have you as a customer.

August 24, 2024

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The car buying experience at Honda of Kenosha is always great. The staff there are very nice and easy to work with. More

by tiffanymwi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 25, 2024

Honda of Kenosha responded

Thank you so much for your kind words, Tiffany, and for taking the time to leave us this wonderful feedback!

August 17, 2024

Dealership Rating
Employee Rating

We were happy to purchase an Odyssey 2024 EX from them, but HONDA cancelled the vehicle we ordered. Honda of Kenosha found us and bit the bullet and the additional costs, found us another EX even though t More

by Scarlet
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Adam Al-Ashi, Donald Rees

Aug 18, 2024

Honda of Kenosha responded

Thanks, Scarlet, for your feedback on your recent visit to Honda of Kenosha. It's great to hear that we were able to assist you and that you had such a positive experience.

July 14, 2024

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Employee Rating

Overall I had a very good and satisfying experience doing business with honda of kenosha More

by npatel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Al-Ashi

Jul 15, 2024

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 22, 2024

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Employee Rating

Great customer experience. Felt I was heard and treated like a person. Will recommend to everyone moving forward. More

by nluna37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Spink, Adam Al-Ashi

Jun 24, 2024

Honda of Kenosha responded

Thanks for your feedback on your recent visit to Honda of Kenosha. It's great to hear that we were able to assist you and that you had such a positive experience.

June 20, 2024

Dealership Rating
Employee Rating

Wonderful and polite customer service, easy process when I bought my van, would definitely recommend Honda of Kenosha. More

by jesshann76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Spink, Amos Longanecker

Jun 22, 2024

Honda of Kenosha responded

Here at Honda of Kenosha, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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