Melissa Tyler | Page 11

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re pleased to hear that you found our service quick and our staff pleasant. We strive to provide a comfortable waiting area and efficient service. We appreciate your feedback regarding the cost and will take it into consideration as we continue to improve our services. If you have any other comments or need assistance in the future, please let us know!

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re thrilled to hear that Melissa and our support staff made your experience fantastic and that you were pleased with the price and process. If there’s anything more we can do for you, don’t hesitate to let us know. Enjoy your new vehicle!

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re glad to hear that you can trust us for quality repairs and appreciate our friendly, courteous staff. Your satisfaction is our top priority!

DCH Wappingers Falls Toyota responded

Thank you for sharing your positive experience! We're glad everything was done correctly and that you received updates throughout the process. It's great to hear the technician greeted you and explained everything clearly when you picked up your truck. We appreciate your feedback and look forward to serving you again in the future!

DCH Wappingers Falls Toyota responded

Thank you so much for your glowing review! We're thrilled to hear that you had the best service experience with us. Providing punctual and professional service is our priority, and we're delighted that our team exceeded your expectations. We're glad you found our waiting area comfortable and enjoyed the amenities. The video update and text notifications are part of our commitment to keeping you informed throughout the service process. If there's anything else we can do for you or if you have any more feedback to share, please feel free to reach out. We look forward to continuing to provide you with exceptional service in the future.

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We're glad to hear your 2021 Toyota was finished ahead of schedule, but we apologize for the delay with your 2017 Toyota. We appreciate your patience and will strive to improve our timing. Thank you for choosing us for your service needs!

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're glad to hear that you appreciate our professional and courteous service. Providing quality care without unnecessary upselling is our priority. We look forward to continuing to serve you!

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're delighted to hear that you found our service fast, clean, and neat. We appreciate your business and look forward to serving you again in the future!

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're delighted to hear that you consistently receive friendly, professional, and fast service. It's great to know you appreciate our communication and the good coffee. We always strive to take excellent care of you and your car. Looking forward to your next visit!

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.