Melissa Miller

As always, we feel like VIPs when we come to the dealership. I know we are not, but that is how they make everyone feel. There was no wait time upon arrival and the service itself took no time at al dealership. I know we are not, but that is how they make everyone feel. There was no wait time upon arrival and the service itself took no time at all! Braulio took time out of his busy schedule to say “hello” to us, which is always appreciated. I would never take my car anywhere else, nor would I buy a car anywhere else. Jessup is the greatest! More

by auburn1109 Verified Customer Verified Customer

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I am always pleased by the service I receive at Jessup and will return again and will return again More

by bmcmurchie Verified Customer Verified Customer

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Service manager Ron Austin was quick to act about my concern and was patiently explained to me what needed to be done. David Anderson and Melissa Miller are professional and helpful. concern and was patiently explained to me what needed to be done. David Anderson and Melissa Miller are professional and helpful. More

by hu_ying Verified Customer Verified Customer

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Tony is great. The car had been serviced just days before I got a notice that they had not asked me to make a repair that was needed. I brought the car back in and The car had been serviced just days before I got a notice that they had not asked me to make a repair that was needed. I brought the car back in and the service was complimentary by you management department which was very nice. However, while they had the car for that additional service they found I needed a new battery. I simply can’t understand why this was not discovered when I brought it in the first time for its 50k service. Oh well. Still love Jessup! More

by truejuls Verified Customer Verified Customer

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Sean was great! ! Courteous polite accommodating professional prompt clean Attentive text-responsive - overall easy experience thank you ! Courteous polite accommodating professional prompt clean Attentive text-responsive - overall easy experience thank you More

by lljessup Verified Customer Verified Customer

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Great service as always. I would never take my vehicle anywhere but the Jessups. Thank you I would never take my vehicle anywhere but the Jessups. Thank you More

by nnoguera2010 Verified Customer Verified Customer

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Thank You for Your Service to Safety! I am very impressed with the thorough research on the vehicle functionality. I am very impressed with the thorough research on the vehicle functionality. More

by Buick-Enclave Verified Customer Verified Customer

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Always friendly, understanding and efficient. Sergio said he would let me know when my car would be ready and he did. Pleasant surprise, very much appreciate the professionalism. Sergio said he would let me know when my car would be ready and he did. Pleasant surprise, very much appreciate the professionalism. More

by mark@millestonemarble.com Verified Customer Verified Customer

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Best in the valley. I own a 2017 Chevy Cruze jessup keeps my car running like new. Best service polite staff I own a 2017 Chevy Cruze jessup keeps my car running like new. Best service polite staff More

by MCCREADY.KAREN Verified Customer Verified Customer

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Sales reps, and finance department are sensational. However parts and maintenance was the worst expierence ever. Was mistreated and lost two days of work because of this situation. I had an appointment However parts and maintenance was the worst expierence ever. Was mistreated and lost two days of work because of this situation. I had an appointment for Dec 2nd 2024 for work to be done to my truck. Upon arrival I was treated poorly by Sergio. Used ill tone with me. I felt very uncomfortable. Work was done room 5 hours approximately and when I was called my truck was ready I went to pick up and was met by mechanic. Told him I was not happy with work done and I no longer wanted the bed liner because it hadn’t been properly installed. I have pictures to provide. I lost one whole day of work just trying to get my money back for parts and I even had to pay labour twice. I was mistreated by Sergio and Erick. The worst customer service skills ever. My needs were not met and I was not a priority to them. A customer was given priority even though my situation had not been resolved. I have never felt so discriminated before. I am seriously considering a law suit. I really hope someone reads this and reaches out to me and these employees are reprimanded for such awful and inhumane behavior. This establishment needs to train better. More

by carolp.1978 Verified Customer Verified Customer

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