Melissa Gibson
Melissa Gibson at BMW of West Chester

Melissa Gibson | Page 6

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.8
406 Reviews
4.8

406 Reviews

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406 Reviews of Melissa Gibson

January 29, 2026

Dealership Rating
Employee Rating

It was great getting my car in for service on short notice. Thanks to Melissa for making this possible. More

by RBMAYNARD
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

January 29, 2026

Dealership Rating
Employee Rating

The BMW dealership, it is a very comfortable place. Runs very smoothly, and they take excellent care of their customers More

by DELCOLAWYER
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

January 28, 2026

Dealership Rating
Employee Rating

I'm pleased with my service. An issue I forgot to mention was identified and repaired. More

by Danimm01
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

January 27, 2026

Dealership Rating
Employee Rating

My car was returned with all of my settings changed. The remote key only works sometimes. I am still not able to precondition car. Etc... More

by SBA.FOLK.ART
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

January 25, 2026

Dealership Rating
Employee Rating

Excellent customer service experience. Exceptional product quality displayed. BMW and Mini vehicle models readily available on display in showrooms. More

by Rux333
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wilmer Rodriguez , Michael Dixon

January 24, 2026

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Employee Rating

Wonderful. Car Wash was extra nice. Nice customer service Wish price was a bit accommodating More

by MICHEL5848
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

January 23, 2026

Dealership Rating
Employee Rating

They quickly arranged an emergency repair visit to fix water leaks from my sunroof. Everything was done under warranty. More

by jspare3
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

Jan 23, 2026

jspare3 responded

I really appreciate the efficient service and the way the whole service team works together so effectively.

January 23, 2026

Dealership Rating
Employee Rating

Drop off staff can be more helpful. They need to be better trained, and more responsive to customer needs. More

by ltnew1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 22, 2026

Dealership Rating
Employee Rating

Service was clearly explained. Good service system with phone notifications. Comfortable waiting area with refreshments. Professional & friendly associates. Thank you! More

by Nor Momin
Recommend Dealer
Yes

January 19, 2026

Dealership Rating
Employee Rating

Easy to schedule inspection online. Appointment was on time and I waited for my car in the lobby. Always happy to work with Melissa she is very pleasant and always keeps me well informe More

by beccaboo_79
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

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