Melissa Gibson
Melissa Gibson at BMW of West Chester

Melissa Gibson | Page 30

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.8
407 Reviews
4.8

407 Reviews

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407 Reviews of Melissa Gibson

February 19, 2024

Dealership Rating
Employee Rating

Service is always expensive at the dealership, but it does a good job and I expect the high cost. Some things I know I should have done elsewhere. More

by george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2024

BMW of West Chester responded

As consumers ourselves we understand the desire to contain the cost of repairs and maintenance to the most reasonable degree possible. When your service needs call for the expertise of our factory trained technicians using genuine BMW parts we can provide a great value.

February 16, 2024

Dealership Rating
Employee Rating

Top notch customer service from start to finish. All team members are very professional, knowledgeable, and accommodating. More

by mhochhaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2024

BMW of West Chester responded

We are truly gratified to hear you were so pleased with the professional and knowledgeable performance of our service team on your recent visit.. Many thanks for choosing BMW of West Chester!

February 16, 2024

Dealership Rating
Employee Rating

BMW of West Chester is a top notch organization! Everyone is friendly and helpful. Thank you for getting my 3 series back on the road! More

by cclayton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2024

BMW of West Chester responded

We are delighted to hear you were so pleased with the friendly and helpful service experience delivered by our team. Many thanks for choosing BMW of West Chester!

February 09, 2024

Dealership Rating
Employee Rating

Very good, very good, very good, very good very good very good experience. Very good. More

by jki2wth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2024

BMW of West Chester responded

We are delighted to hear you were so pleased with the performance of our service team. Many thanks for choosing BMW of West Chester!

February 08, 2024

Dealership Rating
Employee Rating

Great customer service by Melissa and communication regarding services Would highly recommend BMW of West Chester More

by Robert
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

Feb 09, 2024

BMW of West Chester responded

We are delighted to hear you were so pleased with the the great communication provided by Melissa on your recent visit. Many thanks for choosing BMW of West Chester!

February 08, 2024

Dealership Rating
Employee Rating

Melissa was very professional and clearly explained everything relating to the scheduled service. She explained the invoice throughly and answered all my questions. More

by juliedoxtad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2024

BMW of West Chester responded

Thank you for your wonderful recognition of the professional and thorough assistance delivered by Melissa on your recent visit. Many thanks again for choosing BMW of West Chester!

February 06, 2024

Dealership Rating
Employee Rating

Melissa works well with my cars and communicates effectively I had a few others but I will remain with Melissa on going with both my BMW's More

by tcalderaro
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

Feb 07, 2024

BMW of West Chester responded

We are delighted to hear Melissa has delivered the service experience that has been most effective for you. Thank you for choosing BMW of West Chester!

January 26, 2024

Dealership Rating
Employee Rating

Excellent service and very helpful. The service is wreath the extra distance from my home. Thanks More

by conroytwo
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

Jan 30, 2024

BMW of West Chester responded

We are delighted to hear you have found the extra distance travelled to service with us to be so worthwhile. Many thanks for choosing BMW of West Chester!

January 17, 2024

Dealership Rating
Employee Rating

30 k check up. No issues. Returned on time. Video was helpful. So far so good More

by jrbonds757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather

Jan 18, 2024

BMW of West Chester responded

We are delighted to hear you were so pleased with the performance of our service team and found the technician video helpful. Many thanks for choosing BMW of West Chester!

January 15, 2024

Dealership Rating
Employee Rating

Professional and transparent My car was washed and vacuumed plus I didn't have to wait long for my car to be brought to me More

by kelson03
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

Jan 16, 2024

BMW of West Chester responded

We're delighted to hear you were so pleased with the efficient performance of our service team. Many thanks from all of us here at BMW of West Chester!

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