Melissa Gibson
Melissa Gibson at BMW of West Chester

Melissa Gibson | Page 10

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.8
406 Reviews
4.8

406 Reviews

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406 Reviews of Melissa Gibson

December 03, 2025

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Employee Rating

Very professional and attentive. The sales and service departments are awesome! From our purchase to the first service we felt engaged and treated exceptionally well by everyone we e More

by kha0872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 02, 2025

Dealership Rating
Employee Rating

Jon is absolutely amazing I keep going back because he is very attentive and helpful! More

by ROYALVSMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 01, 2025

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Employee Rating

Quick and thorough service. Great experience. She explained everything and the video was very helpful. More

by JIMGEIGS1
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

November 26, 2025

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Employee Rating

Amazing great great great Great great great great great great great great great great great great great great great great More

by Spobrien25
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

November 25, 2025

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Employee Rating

Service was not proactive and not completed first time around. They had to keep it overnight to complete the work. Example-tire rotation and oil change were initially missed. More

by Paul A.
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

November 25, 2025

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Employee Rating

Very accommodating. Thorough and attentive to my needs Melissa is great. She took care of every maintenance issue I raised and was very responsive to all my communicatio More

by jim@infoshreve.com
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

November 24, 2025

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Employee Rating

Everything was as expected and quick. Plus Melissa helped out with questions on my other car. More

by LUCAS.UPDEGRAPH
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 24, 2025

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Fast and clear. Goo options to select service and payment via text. Quick and easy More

by ELIHOLGUIN
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

November 24, 2025

Dealership Rating
Employee Rating

Attentive to my time, coverage by other managers when yours is not available , hour of operations is good More

by FOODZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 22, 2025

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Employee Rating

Very happy with the service I got last time when I had my vehicle gor inspection More

by MIROSLAW.MALESA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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