Dealership Experience
3 yrs, 10 mos
Industry Experience
3 yrs, 9 mos
Languages Spoken
English
Spanish
104 Reviews
Write a Review104 Reviews of Melannie Arce
January 04, 2025
I have no idea where to even start. My heart is so full! and content with the amazing support and patience that I received at Goudy Honda, from Melannie and Jeffery supporting me all th My heart is so full! and content with the amazing support and patience that I received at Goudy Honda, from Melannie and Jeffery supporting me all the way, guiding me, and being so patient with me to also respecting my desires and meeting beyond my standards, to having financing member Bijan being so detailed and supportive. Goudy Honda most defenitly over met my standards and without a doubt helped me beyond what I could of asked for, I know we hear this so much from other reviews where they say “just like family”, yet never in my life had I ever experienced or faced that “just like family” treatment until NOW! Goudy Honda! NOT ONLY treated ME JUST LIKE FAMILY but truly took care of my wishes and not ONCE did I feel pressured, Goudy Honda gave me such an amazing memorable experience that truly literally had me driving away the lot with the biggest smile! That I never thought I would experience and have! I had not smiled like that in such a long time ! I cannot over express my gratitude to Jeffery Setiabudi Melannie Arce Bijan THANK YOU ALL FOR MAKING ME ONE ENTIRE HAPPY CUSTOMER! More
Other Employees Tagged: Jeff Setiabudi , Bijan
December 15, 2024
Melannie was very friendly and helpful when explaining the features of the civic I was interested in. Both she and David made the whole process quick and easy, and I had a great experience overall 😎 the features of the civic I was interested in. Both she and David made the whole process quick and easy, and I had a great experience overall 😎 More
Other Employees Tagged: David Wang
November 16, 2024
An amazing experience for a warranty repair. Taking over 2 years of waiting for parts availability due to the large number of vehicles involved (over 15 million units) I thought I'd been forgott Taking over 2 years of waiting for parts availability due to the large number of vehicles involved (over 15 million units) I thought I'd been forgotten. But once the mailer arrived, I called Goudy, and they set me up for a 2 business day later appointment. While there, another warranty item came up and could be serviced the same day. The waiting area is clean, safe, and easy to work in, with free WiFi, complimentary beverages and accessible restrooms nearby. The service manager kept me updated on their progress, and service was completed ahead of schedule, and all covered by warranty even after 5 years. Everyone was warm and welcoming, and this was definitely a best of industry experience. More
Other Employees Tagged: Ivan Castro
October 16, 2024
Great customer service from all the employees that assisted my husband and I with purchasing a vehicle. We told them what we wanted and gave us different options. We are extremely happy with our purch assisted my husband and I with purchasing a vehicle. We told them what we wanted and gave us different options. We are extremely happy with our purchase and will continue to always choose Honda. This is our third purchase with Honda. Thanks once again for all your help Melannie and the Honda team! More
Other Employees Tagged: Allen Lee
October 06, 2024
Love Goudy Honda! Second car I buy from them smooth and easy process, would definitely recommend to family and friend looking for a new or used car. Second car I buy from them smooth and easy process, would definitely recommend to family and friend looking for a new or used car. More
Other Employees Tagged: Hermes Lou, David Wang, Jeff Setiabudi, Karl Manaois, Tito Puente , Vicky Moreno From Finance
October 02, 2024
I couldn’t believe how everybody treated me there at the dealer. I am so amazed and I am so happy with the deal that I got. I think Gary Honda very very much. dealer. I am so amazed and I am so happy with the deal that I got. I think Gary Honda very very much. More
Other Employees Tagged: Hermes Lou, Jeffrey Borroto, Allen Lee, Henry Fuentes, Yvette Gomez, Sung Ha , Melanie