Melannie Arce

An amazing experience for a warranty repair. Taking over 2 years of waiting for parts availability due to the large number of vehicles involved (over 15 million units) I thought I'd been forgott Taking over 2 years of waiting for parts availability due to the large number of vehicles involved (over 15 million units) I thought I'd been forgotten. But once the mailer arrived, I called Goudy, and they set me up for a 2 business day later appointment. While there, another warranty item came up and could be serviced the same day. The waiting area is clean, safe, and easy to work in, with free WiFi, complimentary beverages and accessible restrooms nearby. The service manager kept me updated on their progress, and service was completed ahead of schedule, and all covered by warranty even after 5 years. Everyone was warm and welcoming, and this was definitely a best of industry experience. More

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Great customer service from all the employees that assisted my husband and I with purchasing a vehicle. We told them what we wanted and gave us different options. We are extremely happy with our purch assisted my husband and I with purchasing a vehicle. We told them what we wanted and gave us different options. We are extremely happy with our purchase and will continue to always choose Honda. This is our third purchase with Honda. Thanks once again for all your help Melannie and the Honda team! More

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Love Goudy Honda! Second car I buy from them smooth and easy process, would definitely recommend to family and friend looking for a new or used car. Second car I buy from them smooth and easy process, would definitely recommend to family and friend looking for a new or used car. More

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great customer service she was very nice and was easy to talk to, very fast process we were in and out so easily! talk to, very fast process we were in and out so easily! More

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I couldn’t believe how everybody treated me there at the dealer. I am so amazed and I am so happy with the deal that I got. I think Gary Honda very very much. dealer. I am so amazed and I am so happy with the deal that I got. I think Gary Honda very very much. More

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The staff is amazing, great hands on customers service. They waste no time handling questions. Awesome experience!!! They waste no time handling questions. Awesome experience!!! More

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Excellent customer service. Jeff, Melannie and the other dealership employees were very helpful and thorough. Jeff, Melannie and the other dealership employees were very helpful and thorough. More

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Melannie was incredible and very helpful. She and the finance person who assisted us were both the most sweetest, most professional and knowledgeable about the products they are selling. This She and the finance person who assisted us were both the most sweetest, most professional and knowledgeable about the products they are selling. This is our second vehicle purchased at Goudy and working with Melannie and the finance person. We couldn't be more pleased with the service we received. We are completely pleased. More

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second vehicle at this place i love the experience here. amazing team melannie its an àmazing person amazing team melannie its an àmazing person More

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Melannie was absolutely amazing! ! Her kind soul and happy amazing spirit made it SO easy!! ! Her kind soul and happy amazing spirit made it SO easy!! More

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