Melanie Friedrich
Melanie Friedrich at Honda of Kenosha

Melanie Friedrich

Client Care Representative

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.2
9 Reviews
4.2

9 Reviews

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9 Reviews of Melanie Friedrich

July 26, 2025

Dealership Rating
Employee Rating

Courtney was friendly, helpful, and very pleasant to work with. I would be happy to have her as my sales consultant again. Amos was thorough, friendly, and very quick. I was not happy to learn that I would h More

by laurelynn35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 30, 2025

Honda of Kenosha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 17, 2025

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Employee Rating

Not sure who Moussa Abuhassan is. I asked for no run around, got just a little when they showed me a car that was the same year as the one I was trading in (come on guys, seriously?) More

by tonezgrl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Marti, Aaron Hoenisch

Jul 17, 2025

Honda of Kenosha responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Honda of Kenosha!

July 15, 2025

Dealership Rating
Employee Rating

Most importantly my Honda Passport is very satisfying. Each day I'm liking it more. My salesman, Ken and finance person, Adam gave me a genuine and professional experience. I would readily buy another car More

by rickhong123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 15, 2025

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 01, 2025

Dealership Rating
Employee Rating

I enjoyed the dealerships ability to work with me on what mattered most. I am looking forward to a continued opportunity for me to show up for them and them for me as we continue the journey. More

by Michael L.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 01, 2025

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 01, 2025

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Employee Rating

They did a great job just wish they told me I would have to wait 3 hours More

by BRANDONKINKELAAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Honda of Kenosha responded

Brandon, Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 27, 2024

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Employee Rating

Everything was done efficiently. Staff was pleasant. No upseling on other products was appreciated. Work completed on time. More

by kkhills2762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Porter

Dec 29, 2024

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 26, 2024

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Employee Rating

Attention to detail was amazing ! Client service was paramount and communication at every stage from car selection to financing to closing the transaction. More

by talbin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2024

Honda of Kenosha responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

December 01, 2024

Dealership Rating
Employee Rating

I did my comparison shopping online, and contacted the dealer and negotiated the deal over the phone. Upon arriving I was greeted, did a test drive, signed all paperwork with a low pressure experience and More

by dugan1212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Al-Ashi, Aaron Hoenisch

Dec 02, 2024

Honda of Kenosha responded

Thank you for sharing your experience with us, Doug! We're happy to hear it went well and hope you enjoy your new CR-V. We truly appreciate your feedback!

November 19, 2024

Dealership Rating
Employee Rating

I was very pleased to get the deal for Honda. But the one who initiated the deal seems he did not like the way we communicated and looks like he try to delay the sale Also when we went to chang More

by tlungkara
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Melissa Wilson, Karmala Sutton, Mike Semik, Amos Longanecker, Anthony Rodriguez , I don’t remember any of these mames

Nov 23, 2024

Honda of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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