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36 Reviews
Write a Review36 Reviews of Melanie Betancur
November 13, 2024
My service advisor was trying to force extra service on my car saying there was a code coming up, when no one has diagnosed my car yet and that it was going to be 1 hour and 45 min wait for an oil change, my car saying there was a code coming up, when no one has diagnosed my car yet and that it was going to be 1 hour and 45 min wait for an oil change, there were dealership cars waiting, waiters come 1st, and I made apt, not happy with the way she handled our 1st interaction More
Other Employees Tagged: Juan Serrano
November 11, 2024
Quick service but no car wash service but good customer service will be back the next time I need service service will be back the next time I need service More
Other Employees Tagged: Vanessa Gonzalez
November 10, 2024
Good service wait not to bad very clean looking close to home earl hours are nice home earl hours are nice More
Other Employees Tagged: Chaneen Foulke, Nicholas Frank, Kevin Falco, Vanessa Gonzalez, Juan Serrano, Sean Robinson
November 08, 2024
Wonderful staff, Melanie kept me informed and contacted extended warranty company. All was handled well, very satisfied. Parts Department also helped me with new key fob battery, very courteous staff extended warranty company. All was handled well, very satisfied. Parts Department also helped me with new key fob battery, very courteous staff More
November 06, 2024
Excellent service. Very professional and courteous. Clean and welcoming atmosphere. Service agents go above and beyond. Very professional and courteous. Clean and welcoming atmosphere. Service agents go above and beyond. More
Other Employees Tagged: Kevin Falco, Vanessa Gonzalez, Juan Serrano
October 16, 2024
The service was prompt and polite but was very EXPENSIVE! Had I not complained it was expensive, I don’t think they would have taken $100.00 off the bill Had I not complained it was expensive, I don’t think they would have taken $100.00 off the bill More
Other Employees Tagged: Kevin Falco, Vanessa Gonzalez, Juan Serrano
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