Melanie Betancur
Melanie Betancur at The New Babylon Honda

Melanie Betancur

Service Advisor

The New Babylon Honda

650 Montauk Hwy
West Babylon, NY 11704

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4.5
111 Reviews

Languages Spoken

English English

Spanish Spanish

4.5

111 Reviews

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111 Reviews of Melanie Betancur

January 25, 2026

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Employee Rating

for the last 26 years i have bought cars from babylon honda however they changed i which i paid cash from my cars, this is the second lease car that i have ever done. Honda was my choice and then the More

by bjwnpele
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Javid Ahmad, Vanessa Gonzalez , jamie

January 25, 2026

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Great customer service, special the one provided by Melanie Bethancur, I just need be attended by her magnanimous and professionalism services….she is an asset for the Honda….thank you Melanie, keep al More

by yexeniairivera
Service Price Transparency
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Recommend Dealer
Yes

January 12, 2026

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Easy to setup an appointment online. Clean shop and nice lobby for customers. Nice staff. Good communication and service More

by LOU2000NOW
Service Price Transparency
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Recommend Dealer
Yes
Jan 21, 2026

The New Babylon Honda responded

Thank you for your feedback! We’re glad to hear that you found our online appointment system easy to use and that you enjoyed our clean facility and friendly staff. Clear communication and quality service are always our goal, and we appreciate your kind words. We look forward to serving you again!

January 07, 2026

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It provided excellent service and the people are very courteous and helpful. I would have liked to pay less though. More

by David.concannon99
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jusn

January 01, 2026

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There are two reasons why I consistently go back to Babylon Honda Service. The people are friendly and they never try to talk me into a service I don't need. As long as this continues, I will be a repe More

by lrjr72
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Recommend Dealer
Yes

December 16, 2025

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Great service, professional, courteous and accommodating. My battery died late one evening and I was able to easily leave it at the service center without worry. They took care of it in less than a day More

by JCVOSILLA
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Recommend Dealer
Yes

December 11, 2025

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I am very satisfied with this dealership and the service I received from Abraham Castillo. Please note that I do not use Facebook so my review may not go through. More

by wns4397
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abraham Castillo

November 30, 2025

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Sat for 2 1/2 hours in the waiting room to fix 2 tires. One needed a patch, the other one was replaced. I had a 8:30 appointment. More

by Eddiegoldfarb7
Recommend Dealer
Yes

Other Employees Tagged: Melanie Betancur

November 24, 2025

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Went for an oil change and a software update. Then got a call that I have another recall on my car. More

by Nickyboy68
Recommend Dealer
Yes

Other Employees Tagged: Melanie Betancur

November 19, 2025

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Employee Rating

This is my first time owning a Honda, and unfortunately my experience at Babylon Honda wasn’t very welcoming or comfortable. Melanie wrote down a list of things I needed to do without explaining what any o More

by Rubio.johannes
Recommend Dealer
No

Other Employees Tagged: Melanie Betancur

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