Melanie Betancur

Good customer relationship working on the problem rating 4 points out of ten need improvement 4 points out of ten need improvement More

by Donovanmcfarlane0903 Verified Customer Verified Customer

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Melanie was very pleasant on the phone in making my appointment for the recall on my car. She even checked with the parts department to verify the part was in stock and called me back. Unfortunately, s appointment for the recall on my car. She even checked with the parts department to verify the part was in stock and called me back. Unfortunately, she didn’t mention that the recall was only for an inspection anyway. The service receptionists at this dealership aren’t always knowledgeable and/or honest which is way I typically choose to go to a different dealership for both routine work and repairs. The other dealership told me right away that the recall is for an inspection. I’ve had an issue with ethics with this service department before which is why I chose to write this review now. Nothing seems to have changed. More

by ailiou Verified Customer Verified Customer

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I’m disappointed Honda took so long to replace a recall with the fuel pump. They put myself and my family in a dangerous position. Now I don’t know if I would buy another Honda. with the fuel pump. They put myself and my family in a dangerous position. Now I don’t know if I would buy another Honda. More

by Stanley Verified Customer Verified Customer

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Helpful with questions and very friendly service. The service center is comfortable and very accommodating. A pleasure. The service center is comfortable and very accommodating. A pleasure. More

by Demi Verified Customer Verified Customer

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No problems, had an appointment and they took the car in right away, also needed something else done so they called me when it was ready to pickup! right away, also needed something else done so they called me when it was ready to pickup! More

by weronika077 Verified Customer Verified Customer

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Very pleased with the friendliness and efficiency of all staff members. I didn't have a very long wait at all. staff members. I didn't have a very long wait at all. More

by yankee30 Verified Customer Verified Customer

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The representatives had excellent customer service. This was my first time getting my car serviced at this Honda. This was my first time getting my car serviced at this Honda. More

by Ghoc86 Verified Customer Verified Customer

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Stephen & the staff were excellent! I’d recommend them highly!! Appreciate all the help & insight. I’d recommend them highly!! Appreciate all the help & insight. More

by THOMASORLANDO822 Verified Customer Verified Customer

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They always keep me updated on any maintenance I required and are very professional and courteous and are very professional and courteous More

by MADCOWZILLA1 Verified Customer Verified Customer

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My appt was supposed to be with Juan but when I arrived I found out he left Babylon Honda. Melanie assisted me. she was very pleasant. Babylon Honda did an oil change and two recalls in two hours. found out he left Babylon Honda. Melanie assisted me. she was very pleasant. Babylon Honda did an oil change and two recalls in two hours. More

by JORIZZO Verified Customer Verified Customer

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