Melanie Betancur
Melanie Betancur at The New Babylon Honda
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Melanie Betancur

Service Advisor

The New Babylon Honda

650 Montauk Hwy
West Babylon, NY 11704

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4.5
66 Reviews

Languages Spoken

English English

Spanish Spanish

4.5

66 Reviews

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66 Reviews of Melanie Betancur

February 21, 2025

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Employee Rating

Always in time great work clean hospitable they keep you aware of how much longer till ready More

by Lydialane19
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

February 19, 2025

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My service manager Melanie and the service manager on my last visit Vanessa are both very knowledgeable, polite, and professional. I’m extremely happy with the work they performed on my car. More

by Frapster1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Vanessa Gonzalez

February 19, 2025

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Melanie is very knowledgeable and quick about her position as a service advisor . Thank you. More

by Dennisnix2000
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Recommend Dealer
Yes

February 17, 2025

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The best and professional service. Fully recommend. Gentle personnel and a good explanation of all the service and what else you need to do. More

by ramryd-mon7
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Recommend Dealer
Yes

February 11, 2025

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Everything went smoothly. Melanie exained the prcess and the reults. I was very pleased and confident wirh the results. More

by Bruceferber7
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Falco, Abraham Castillo

Feb 13, 2025

The New Babylon Honda responded

Dear Bruce, Thank you for sharing your experience with us! We’re glad to hear that everything went smoothly and that Melanie was able to explain the process and results clearly. It’s always our goal to ensure our customers feel confident and informed throughout their experience. We truly appreciate your kind words and are grateful for the opportunity to assist you. If there’s anything else we can do for you in the future, don’t hesitate to reach out!

February 03, 2025

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Melanie is always very courteous and professional. She is a great asset to the service department. Always keeps me informed as to the progress of my vehicle which I feel is very important to any cus More

by JDIDOMENICO21
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Recommend Dealer
Yes

Other Employees Tagged: Robert Sweeney

Feb 04, 2025

The New Babylon Honda responded

Thank you so much for your kind feedback! We're thrilled to hear that Melanie and Rob have provided you with excellent service. We take great pride in having a team that’s both professional and knowledgeable, and it’s wonderful to know that their efforts have made a positive impact on your experience. We truly appreciate your loyalty to Babylon Honda and look forward to continuing to serve you in the future!

January 30, 2025

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The staff is so kind and friendly. Abraham is very knowledgeable, and he makes the process run smoothly and efficiently. It was a pleasure to have my car serviced. Everyone was excelle More

by Barb
Service Price Transparency
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Recommend Dealer
Yes
Feb 04, 2025

The New Babylon Honda responded

Thank you for your wonderful feedback, Barb! We’re so happy to hear that Abraham and the rest of our team made your service experience smooth, efficient, and enjoyable. We truly strive to create a welcoming environment for our customers, and it’s great to know we succeeded with you. We look forward to seeing you again for any future needs!

January 30, 2025

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Equipo profesional y muy amables Desde el momento que llegue todo fue transparente gracias Honda More

by eliasenoc1003
Service Price Transparency
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Recommend Dealer
Yes
Feb 04, 2025

The New Babylon Honda responded

elisenoc1003, ¡Muchas gracias por tu comentario! Nos alegra mucho saber que tu experiencia con nuestro equipo fue positiva y transparente. Nos esforzamos por ofrecer un servicio profesional y amable, y es genial saber que logramos cumplir con tus expectativas. ¡Gracias por elegirnos, y esperamos verte pronto nuevamente!

January 30, 2025

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very professional there and help me very much best place to go to for Honda More

by dawarner526
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Recommend Dealer
Yes
Feb 04, 2025

The New Babylon Honda responded

Thank you for your kind words! We're so happy to hear that you had a great experience with our team. We strive to provide the best service possible, and it’s wonderful to know you found us to be the best place for Honda. We appreciate your feedback and look forward to helping you again in the future!

January 24, 2025

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Employee Rating

Great service. Very friendly, helpful informative and professional. Will continue to use your service department. More

by vinniegrubb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Gonzalez

Feb 08, 2025

The New Babylon Honda responded

Thank you for your kind words! We're so glad to hear that you had a positive experience with our service department. Our team strives to provide friendly, helpful, and professional service, and it's great to know that we met your expectations. We look forward to continuing to assist you with all your future service needs!

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