Melanie Betancur
Melanie Betancur at The New Babylon Honda
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Melanie Betancur

Service Advisor

The New Babylon Honda

650 Montauk Hwy
West Babylon, NY 11704

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4.3
36 Reviews

Languages Spoken

English English

Spanish Spanish

4.3

36 Reviews

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36 Reviews of Melanie Betancur

November 14, 2024

Dealership Rating
Employee Rating

Always very good experience and service , everyone so helpful and knowledgeable and care about assisting with your car needs More

by Roseannfaraci
Service Price Transparency
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Recommend Dealer
Yes

November 13, 2024

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My service advisor was trying to force extra service on my car saying there was a code coming up, when no one has diagnosed my car yet and that it was going to be 1 hour and 45 min wait for an oil change, More

by F187
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Juan Serrano

November 11, 2024

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2nd CRV we’ve bought from Babylon. Satisfied with dealership and service center. Very convenient. More

by kenmun52
Service Price Transparency
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Recommend Dealer
Yes

November 11, 2024

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Quick service but no car wash service but good customer service will be back the next time I need service More

by rtg279
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Vanessa Gonzalez

November 10, 2024

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Good service wait not to bad very clean looking close to home earl hours are nice More

by dmkkelly
Recommend Dealer
Yes

November 08, 2024

Dealership Rating
Employee Rating

Wonderful staff, Melanie kept me informed and contacted extended warranty company. All was handled well, very satisfied. Parts Department also helped me with new key fob battery, very courteous staff More

by LIZZIESECTY2
Service Price Transparency
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Recommend Dealer
Yes

November 06, 2024

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Excellent service. Very professional and courteous. Clean and welcoming atmosphere. Service agents go above and beyond. More

by Maddie41415
Service Price Transparency
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Recommend Dealer
Yes

October 28, 2024

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The consultant, Ms. Melanie had an attitude and ignored me when I tried to explain the problem with the car. More

by Bsmail11
Service Price Transparency
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Recommend Dealer
No
Oct 28, 2024

The New Babylon Honda responded

It pains us to hear your feedback regarding your recent service experience. I can assure you that our team goes to great lengths so that customers like you have any and all relevant information they need to make the best, most informed decision. Please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak with you in more detail about your visit. Respectfully, Chaneen Foulke Business Development Manager 631-297-9569

October 27, 2024

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Bad employees they are unprofessional people and so expensive prices than other i think are the employees More

by felixrr187
Service Price Transparency
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Recommend Dealer
No

October 16, 2024

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Employee Rating

The service was prompt and polite but was very EXPENSIVE! Had I not complained it was expensive, I don’t think they would have taken $100.00 off the bill More

by joannetmoeller
Service Price Transparency
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Recommend Dealer
Yes
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