Mejra Berisa

Everyone was wonderful I look forward to working with your service team at mb Beaverton your service team at mb Beaverton More

by TDULLEY Verified Customer Verified Customer

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I recently purchased a vehicle from Mercedes-Benz of Beaverton, and the entire experience was exceptional from start to finish. The staff was welcoming, professional, and committed to making the process Beaverton, and the entire experience was exceptional from start to finish. The staff was welcoming, professional, and committed to making the process smooth and stress-free. I especially want to recognize Mehdi, the salesperson who assisted me. He was incredibly knowledgeable, attentive, and genuinely a pleasure to work with. Mehdi took the time to understand what I was looking for and made sure I was comfortable and confident every step of the way. If you’re in the market for a new vehicle and value excellent customer service, I highly recommend visiting Mercedes-Benz of Beaverton. Their team goes above and beyond, and Mehdi made my car-buying experience one to remember. More

by RAHMANISABAH Verified Customer Verified Customer

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People at MB Beaverton are very easy to work with, providing best deal as they can providing best deal as they can More

by ZHENGGUANG_WANG Verified Customer Verified Customer

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Taylor made the purchase (special order) easy and kept us informed along the build and delivery process. He was very knowledgeable and answered all my questions. It was a pleasure working with him. informed along the build and delivery process. He was very knowledgeable and answered all my questions. It was a pleasure working with him. More

by SGOODINBROWN Verified Customer Verified Customer

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Ryan was fantastic, he helped to make the right choice for me and my family. He was patient and honest. I greatly appreciated his no professionalism. And Mr. Young truly made the process easy. Thank y for me and my family. He was patient and honest. I greatly appreciated his no professionalism. And Mr. Young truly made the process easy. Thank you all so much!! More

by TONYSHUSTER Verified Customer Verified Customer

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Arzon was amazing thank you so much 💖! ! We walked in a little last min but she was such great help! Would highly recommend her as your next sales rep , not only is so helpful but also know ! We walked in a little last min but she was such great help! Would highly recommend her as your next sales rep , not only is so helpful but also knowledgeable 💖 More

by LESLIEDENISE93 Verified Customer Verified Customer

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Tyler was very knowledgeable, enthusiastic and went the extra mile - came in on his day off, so I could test drive a car that was at the warehouse. I ended up buying that car! extra mile - came in on his day off, so I could test drive a car that was at the warehouse. I ended up buying that car! More

by sharon43 Verified Customer Verified Customer

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Excellent people from service rep Andy to service manager Craig to salesperson Arzoo to finance person Mejra to mobile mechanic Clint. I went in for a tire change and was so impressed by the dealersh manager Craig to salesperson Arzoo to finance person Mejra to mobile mechanic Clint. I went in for a tire change and was so impressed by the dealership personnel that I traded in one Gwagon for another ! More

by JOSEPHIV Verified Customer Verified Customer

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The sercice was very good but took too long. Appreciated everything done for us. Thank you. Appreciated everything done for us. Thank you. More

by RBN_STARR Verified Customer Verified Customer

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My experience with Mercedes Benz of Beaverton has been an absolute nightmare, characterized by incompetence, poor customer service, and a complete lack of accountability, particularly from their finance mana absolute nightmare, characterized by incompetence, poor customer service, and a complete lack of accountability, particularly from their finance manager, Mejra. I purchased a 2023 SL55 AMG from this dealership, expecting a luxury experience commensurate with the $160,000 price tag. Instead, I've been plagued with issues since day one. Mercedes Benz USA recognized the severity of my problems and sent me a $4,000 voucher as compensation. Sounds good, right? Wrong. The voucher came with a catch: all outstanding recalls must be completed to redeem it. Fair enough, I thought. I brought the car in for one recall, which was supposedly fixed. However, on my way home, I received a call notifying me of yet another recall. Frustrated but hoping for a quick resolution, I returned to the dealership, only to be told that the necessary parts were out of stock with no estimated time of arrival. So much for a timely fix. The real kicker came when I reached out to Mejra, the finance manager, as advised by the local dealer. She assured me she would investigate the issue and get back to me promptly. Two weeks passed with complete silence—no phone call, no email, nothing. It's as if my concerns fell into a black hole of indifference. The $4,000 voucher, meant to compensate for my troubles, is now effectively worthless due to Mercedes Benz of Beaverton's inability to handle their own recalls in a timely manner. Their post-sales customer service is non-existent, leaving customers like me stranded with expensive, defective vehicles and zero support. I've escalated my complaints in an attempt to initiate a buyback, but who knows if that will lead anywhere. At this point, I'm considering contacting the press and sharing my story on social media to warn others about the atrocious treatment I've endured. In conclusion, if you value your sanity and hard-earned money, steer clear of Mercedes Benz of Beaverton. Their luxury image is a facade, hiding a dysfunctional dealership that fails its customers at every turn. More

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