Meghan Towers

Totally amazing very professional especially when it comes to buying a car or any Toyota products. No pressure just find what you can oford and practical 👌 comes to buying a car or any Toyota products. No pressure just find what you can oford and practical 👌 More

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Staff is very friendly and knowledgable They keep you informed on their progress.Feels very safe concerning the covid virus. This is my second car from them, and it won't be the last. informed on their progress.Feels very safe concerning the covid virus. This is my second car from them, and it won't be the last. More

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Excellent experience! Chuck Heingartner was personable,, friendly, and professional! He made buying my new RAV4 a very pleasant experience. The service we received was out Chuck Heingartner was personable,, friendly, and professional! He made buying my new RAV4 a very pleasant experience. The service we received was outstanding! Meghan was polite and personally thanked us for our business! I highly recommend Heritage Toyota! More

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Satisfied, not once but TWICE! Jason is such an easy choice to have as a salesman. After dealing with him five years ago, I sought him out for a possible purchase through Heritage T Jason is such an easy choice to have as a salesman. After dealing with him five years ago, I sought him out for a possible purchase through Heritage Toyota for a Highlander a second time. The whole team was very helpful. Jason shines as an example of professional service with follow through as promised. I highly recommend you meet him, if you walk through that door. You won't be disappointed! Along with the positive experience with Jason the first time purchasing a Highlander to serve my needs, the quality of this vehicle had me seeking out a repeat vehicle. I am happy to send any future car buyers I encounter to Heritage Toyota! More

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Breath of fresh air! Coming from another Vt Dealership after getting sub par service and care, Heritage is like coming home. I had 3 previous trucks with you and I guess I Coming from another Vt Dealership after getting sub par service and care, Heritage is like coming home. I had 3 previous trucks with you and I guess I thought the service was universal. NOT So, having had someone else to compare your dealership too, I can not say enough positive things about this place and all the people. This time it was Jay Jerger, polite, friendly and professional. He kept me informed every step of the way. This guys needs a promotion! Thanks! More

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Well Done Service team was responsive and helpful. They provided the recall service at no charge and provided feedback on a couple of needed service issues. Wel Service team was responsive and helpful. They provided the recall service at no charge and provided feedback on a couple of needed service issues. Well Done! More

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Quality Service Dave kept us abreast of the maintenance required for our Prius. Let us know that the brakes needed work on for the vehicle to pass the State Inspecti Dave kept us abreast of the maintenance required for our Prius. Let us know that the brakes needed work on for the vehicle to pass the State Inspection. More

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Exceptional Service The Service team at Heritage is the best!!' Always Friendly and Helpful in Everyway From being greeted at your vehicle 🚗 to explaining everything bef The Service team at Heritage is the best!!' Always Friendly and Helpful in Everyway From being greeted at your vehicle 🚗 to explaining everything before you leave More

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Unprofessional After few years as their customer, I came for the state inspection with my BRAND NEW CAR, that was bought two weeks prior, and it was in perfect condi After few years as their customer, I came for the state inspection with my BRAND NEW CAR, that was bought two weeks prior, and it was in perfect condition (nothing was noticed or noted by the service hostess when the car was brought into the service). When they returned it after 2 hrs, the windshield was cracked. They claimed that it MIGHT have been a small crack that was not noticed when the car was brought into the service, and they assured me that it was not their fault, therefore they will not replace the windshield. They suggested to use my insurance. Few months later I have a new windshield that was changed UNDER WARRANTY by another Toyota dealer from another state. Extremely poor customer service. I will never use Heritage Toyota Service (Sales Department is OK). Comment after Heritage Toyota's reply: If it would have been a VISIBLE stone chip, it would have been fare not to replace the windshield. However, since the windshield was replaced UNDER WARRANTY by another Toyota dealer, it means that either it was no stone chip or Toyota has different standards. For your information, that cracked windshield was thoroughly examined by a Toyota specialist before deciding that it has to be changed under warranty. More

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Routine Service We were greeted upon entry, and they loved my dog. Anytime my dog is welcome, it is a good day. He canvassed the entire shop front, with nothing but We were greeted upon entry, and they loved my dog. Anytime my dog is welcome, it is a good day. He canvassed the entire shop front, with nothing but wags. He was as happy and pleased as I was. No pressure upon the multi-point inspection, very professional & courteous. We will be returning for sure. More

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