Meghan Towers
Meghan Towers at Heritage Toyota
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Meghan Towers

Financial Services Assistant

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

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12 Reviews
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12 Reviews

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12 Reviews of Meghan Towers

February 01, 2022

Dealership Rating
Employee Rating

Totally amazing very professional especially when it comes to buying a car or any Toyota products. No pressure just find what you can oford and practical 👌 More

by peace19912002
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Denecker, Christine Donahue , Dana Lawrence, Chuck Spinner, JT Treichler

Feb 02, 2022

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team to shop for and bring home your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 22, 2020

Dealership Rating
Employee Rating

Staff is very friendly and knowledgable They keep you informed on their progress.Feels very safe concerning the covid virus. This is my second car from them, and it won't be the last. More

by wayne.racine.5
Recommend Dealer
Yes

Other Employees Tagged: Peter Mickel, Rob Ploof , Dana Lawrence

Jul 23, 2020

Heritage Toyota responded

Wayne, Thank you for taking the time to share your feedback - We are pleased to hear that purchasing your second vehicle went as smoothly as the first! We look forward to seeing you in the service department for your next scheduled appointment, Until then, safe travels!

July 19, 2019

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Employee Rating

Excellent experience! Chuck Heingartner was personable,, friendly, and professional! He made buying my new RAV4 a very pleasant experience. The service we received was out More

by Suzanne 2019 Blue Flame Rav4 💙
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chuck Heingartner

Jul 24, 2019

Heritage Toyota responded

Suzanne, Thank you for sharing your experience working with Chuck and Meghan! We appreciate your business. Enjoy your new Rav4! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

December 23, 2018

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Employee Rating

Satisfied, not once but TWICE! Jason is such an easy choice to have as a salesman. After dealing with him five years ago, I sought him out for a possible purchase through Heritage T More

by Susan F.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Dillon, Jim Lash

August 03, 2018

Dealership Rating
Employee Rating

Breath of fresh air! Coming from another Vt Dealership after getting sub par service and care, Heritage is like coming home. I had 3 previous trucks with you and I guess I More

by Jack O!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Iandoli, Jay Jerger, David Ptak, Katie Smith

Aug 06, 2018

Heritage Toyota responded

Jack, Thank you for you for your kind words about Jay and our service team! It's fantastic that you received such excellent service from them . We appreciate you taking the time to share your experience. Nora Krom Customer Relations Specialist Heritage Automotive Group

March 28, 2018

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Employee Rating

Well Done Service team was responsive and helpful. They provided the recall service at no charge and provided feedback on a couple of needed service issues. Wel More

by Jeromendi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Morrissey

Mar 28, 2018

Heritage Toyota responded

Thank you for sharing your thoughts about your visit to our service department. It's very nice to learn that all went smoothly. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 10, 2017

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Employee Rating

Quality Service Dave kept us abreast of the maintenance required for our Prius. Let us know that the brakes needed work on for the vehicle to pass the State Inspecti More

by jsjoachi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Ptak

Aug 10, 2017

Heritage Toyota responded

We appreciate you posting. Glad that David kept you informed of your car's maintenance needs. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 11, 2017

Dealership Rating
Employee Rating

Exceptional Service The Service team at Heritage is the best!!' Always Friendly and Helpful in Everyway From being greeted at your vehicle 🚗 to explaining everything bef More

by wch3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kate Castonguay , Alicia Cloutier, Chuck Heingartner, Tom Kulhowvick, Seth Tracy

Jul 13, 2017

Heritage Toyota responded

Thank you for your kind words about our service staff! It's great to hear that you've received fantastic service at Heritage Toyota. We appreciate you taking the time to post. #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

April 19, 2017

Dealership Rating

Unprofessional After few years as their customer, I came for the state inspection with my BRAND NEW CAR, that was bought two weeks prior, and it was in perfect condi More

by Chris
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Dana Lawrence

Apr 19, 2017

Heritage Toyota responded

Chris, I apologize for the troubles with your vehicle. If a mistake is made or damage occurs while a vehicle is in our care, it is in our best interests to take responsibility and fix it. We do not want our customers to be unhappy. While I cannot speak for another shop, we stand behind our work. Several of our staff investigated this issue and it was apparent that the crack originated from a small stone chip on the windshield. This kind of chip is not uncommon and can occur from typical driving. It would not normally be a condition that would fall under Toyota's warranty as it is not a manufacturing defect. Additionally, the day of your visit temperatures were below zero. Inside it would have been around 68-70 degrees. A sudden temperature change like this can take a small chip to a crack very quickly. We are sorry to lose you as a customer. Nora Krom Customer Relations Specialist Heritage Automotive Group customerservice@heritagevt.com

March 26, 2017

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Employee Rating

Routine Service We were greeted upon entry, and they loved my dog. Anytime my dog is welcome, it is a good day. He canvassed the entire shop front, with nothing but More

by gregtruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alicia Cloutier, Tom Kulhowvick, Amber Miles

Mar 28, 2017

Heritage Toyota responded

Greg, We appreciate you posting! It's very nice to hear that both you and your dog had such a positive experience at our service department. I'm sure our service staff enjoyed meeting your dog, as well! Nora Krom Customer Relations Specialist Heritage Automotive Group

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