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Megan Barnes
57 Reviews
As the Service Assistant at Grote Mitsubishi, I am passionate about delivering exceptional customer service and ensuring every customer feels welcome and valued in our service department. I take pride in answering all customer calls promptly and scheduling vehicle services at their earliest convenience to accommodate their busy lives. In my role, I work closely with our Service Writer, Zach, to assist in daily operations while continuously expanding my knowledge of the automotive service industry. My responsibilities include writing purchase orders (POs) and repair orders (ROs), maintaining a clean and inviting service area, and keeping customers updated on repair timelines to ensure a smooth and transparent experience. Additionally, I handle cashiering duties and am always ready to assist with anything that contributes to the efficiency and success of our department.
Read moreDealership Experience
2 yrs, 9 mos
Industry Experience
2 yrs, 9 mos
Languages Spoken
English
57 Reviews
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57 Reviews of Megan Barnes
October 16, 2025
Always dependable and fast! When I recieve service they let me know ahead of time what I need. Zach is great! He explains everything and is very knowledgeable! I have no compla When I recieve service they let me know ahead of time what I need. Zach is great! He explains everything and is very knowledgeable! I have no complaints when it come to maintenance on my Outlander! More
by ytolbert0520
Verified CustomerOther Employees Tagged: Zach Burdette, Michelle Henry
October 14, 2025
I love and appreciate the time and effort that Grote put into their Repair Estimate paperwork. Very easy to read and understand, thank you!! into their Repair Estimate paperwork. Very easy to read and understand, thank you!! More
by rpegue02
Other Employees Tagged: Zach Burdette, Michelle Henry
October 14, 2025
All of the employees are very professional and informative. They were able to get my vehicle in and fixed the same day. informative. They were able to get my vehicle in and fixed the same day. More
by lauramcclure90
Other Employees Tagged: Zach Burdette, Michelle Henry
October 11, 2025
I only trust grote to work on my vehicles. They are very friendly and always willing to help They are very friendly and always willing to help More
by betina_boulware
Other Employees Tagged: Zach Burdette, Michelle Henry
October 11, 2025
Friendly , made sure that I was taken care of also explained the what repairs needed done . explained the what repairs needed done . More
by dahliabrinkman
Other Employees Tagged: Patrick Lyons, Zach Burdette, Michelle Henry
October 10, 2025
Wonderful customer service. They answered all my questions and even gave us a ride to get breakfast while our vehicle was being serviced.. They answered all my questions and even gave us a ride to get breakfast while our vehicle was being serviced.. More
by bharris110
Other Employees Tagged: Zach Burdette, Michelle Henry , I cannot remember the kind gentleman‘s name who gave us a ride, but he was amazing. An older gentleman.
October 07, 2025
I purchased a vehicle from Grote years ago and although I no longer own said vehicle the service department always done such an Awesome job in a timely manner at a fair price i continue to take my vehicles t no longer own said vehicle the service department always done such an Awesome job in a timely manner at a fair price i continue to take my vehicles there..highly recommend them!!! More
by lesburks66
Other Employees Tagged: Zach Burdette
September 28, 2025
Very awesome work great service amazing people, all of my questions were answered.i am very much happy. They need e branch in Paulding, Bryan defiance Hicksville and van wert Ohio my questions were answered.i am very much happy. They need e branch in Paulding, Bryan defiance Hicksville and van wert Ohio More
by benjaminallenshull
Other Employees Tagged: Zach Burdette, Vanessa Borjas, Jennifer Keller, Michelle Henry , Cayler Miner, Anthony Young
September 27, 2025
They got me in and out in less than 15 minutes. Excellent customer service. Definitely recommend them to everyone who needs a car or repairs. Excellent customer service. Definitely recommend them to everyone who needs a car or repairs. More
by Kathy
Other Employees Tagged: Zach Burdette
September 25, 2025
Outstanding service department love how I'm being treated the professionalism the care to warm feeling that I'm important the professionalism the care to warm feeling that I'm important More
by greg.wright
Other Employees Tagged: Zach Burdette, Michelle Henry
Dealership Inventory (163 Vehicles)
2022 Mitsubishi Outlander PHEV
used
Alloy Silver Metallic exterior
Automatic
Four-wheel Drive
