

As the Service Assistant at Grote Mitsubishi, I am passionate about delivering exceptional customer service and ensuring every customer feels welcome and valued in our service department. I take pride in answering all customer calls promptly and scheduling vehicle services at their earliest convenience to accommodate their busy lives. In my role, I work closely with our Service Writer, Zach, to assist in daily operations while continuously expanding my knowledge of the automotive service industry. My responsibilities include writing purchase orders (POs) and repair orders (ROs), maintaining a clean and inviting service area, and keeping customers updated on repair timelines to ensure a smooth and transparent experience. Additionally, I handle cashiering duties and am always ready to assist with anything that contributes to the efficiency and success of our department.
Read moreDealership Experience
2 yrs, 2 mos
Industry Experience
2 yrs, 2 mos
Languages Spoken
English
24 Reviews
Write a Review24 Reviews of Megan Barnes
March 23, 2025
Friendly, definitely dependable, makes you feel more like a family than a customer. They take pride in their work and never let you walk away unsatisfied. You can get an oil change from a lot of places but w a family than a customer. They take pride in their work and never let you walk away unsatisfied. You can get an oil change from a lot of places but why would you when you can get one from a place that makes you feel warm and welcomed no matter the circumstances. If they’re having a bad day you’ll never know it. From the young lady in the waiting area that makes the wonderful popcorn to the service men their exceptional. More
Other Employees Tagged: Zach Burdette
March 22, 2025
I didn't deal with Grote Mitsubishi nor Meagan. I dealt with Grote Automotive in Elkhart, Indiana. My sales man was named Colton. Colton & that dealership was a 4 out of 5 stars. They helped get me I dealt with Grote Automotive in Elkhart, Indiana. My sales man was named Colton. Colton & that dealership was a 4 out of 5 stars. They helped get me a better vehicle & I love it. More
Other Employees Tagged: Colton-Salesman at Grote Automotive in Elkhart Indiana
March 20, 2025
Service is great has great service tech in indiana that take great great care of your vehicle!! take great great care of your vehicle!! More
Other Employees Tagged: Zach Burdette , Carlos services tech
March 13, 2025
Very professional in what they do taking care of the customer as if it was their car. customer as if it was their car. More
Other Employees Tagged: Zach Burdette
March 02, 2025
I am always happy with everything and everyone, you get in right away and are always coming out letting you know what is going on . Thank you in right away and are always coming out letting you know what is going on . Thank you More
Other Employees Tagged: Zach Burdette
February 26, 2025
They said that my rotors are just fine. But 2 other mechanics,have told me they need replaced.... when I got the jeep. It had 7 chips in the windshield, the repaired one , that is now spr But 2 other mechanics,have told me they need replaced.... when I got the jeep. It had 7 chips in the windshield, the repaired one , that is now spreading. Now 5 of the 7 chips have spread. So no I'm not very pleased with them. Very unhappy . The salesman is who told me they would fix these problems. But they didn't More
Other Employees Tagged: Zach Burdette, Cayler Miner
February 23, 2025
Zach and Megan made me feel like family yet again. The service department is always clean and welcoming. Zach explains all recommendations clearly so I can make an informed decision. Megan always has The service department is always clean and welcoming. Zach explains all recommendations clearly so I can make an informed decision. Megan always has a pleasant demeanor and makes sure to offer snacks, drinks and is always available to answer any questions that come up. More
Other Employees Tagged: Zach Burdette
February 01, 2025
Enjoyed the experience. Meagan made me feel at home. Zacks Welcome warm and friendly. Thanks Meagan made me feel at home. Zacks Welcome warm and friendly. Thanks More
Other Employees Tagged: Zach Burdette
January 27, 2025
Zach is a pleasure to work with anytime I have to do business with Grote. And the young lady at the service desk is as well. The quality of the service dept is fantastic too. Grote is a business that un business with Grote. And the young lady at the service desk is as well. The quality of the service dept is fantastic too. Grote is a business that understands the a assignment and does the job right. More
Other Employees Tagged: Zach Burdette
January 17, 2025
The repairs took a lot longer than expected, but it was over the holidays, so understood. The car interior was cleaned when returned; exceeding my expectations. Zach has always been very friendly and expla over the holidays, so understood. The car interior was cleaned when returned; exceeding my expectations. Zach has always been very friendly and explains the planned repairs clearly. More
Other Employees Tagged: Zach Burdette