Megan Barham | Page 21

Worst dealership, crooked thieves . Would never do business with. Took my down payment and sold me a lemon. Car lasted 18 days before the engine light came on. Car had over $8k in is Would never do business with. Took my down payment and sold me a lemon. Car lasted 18 days before the engine light came on. Car had over $8k in issues on a $5k car. Oh and had to just pay $162.50 at service for diagnostic fee on a car they knew xxxx well was a lemon. My hope is then go belly up. Screwed me so screw you!! I would recommend 0 stars but it is not an option More

by eterry0 Verified Customer Verified Customer

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Tulsa Hyundai always does a great job taking care of me and my car. I wouldn’t go anywhere else. and my car. I wouldn’t go anywhere else. More

by MLSINCLAIR2002 Verified Customer Verified Customer

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Tulsa Hyundai is the most disorganized business I’ve ever dealt with in my life. Dead serious. From buying the car to getting it serviced here, friends and family have literally laughed at me for how much le dealt with in my life. Dead serious. From buying the car to getting it serviced here, friends and family have literally laughed at me for how much leeway I’ve given them. They had my car for 6 weeks and the issue is still unresolved, apparently changed the catalytic converters to improve the issue I’m having but after picking up the car twice now, the issue is still unresolved. They said multiple times that they checked the car before giving it to me, which they didn’t because it only took 10-15 minutes of the car being on to realize the issue. The car has the notorious rod bearing failure that most Hyundai’s suffer from and I almost feel like they’ve been beating around the bush to replace the engine. My service advisor is very kind when we do talk, but getting a hold of anyone there is almost impossible. When I ask questions, I feel like I’m being a burden, but if I don’t ask enough I feel like I’ll never actually know what’s going on. I feel very left in the dark with them. I don’t believe I can trust them with my car from this point on. They are obviously short-staffed and under construction, which I understand the mental strain of that on everyone, but that doesn’t excuse customers having no clarity of what’s happening with their car and when it’ll be done. I was given a loaner when I brought the car back the first time, which was lovely and appreciated, but I heard nothing from them for two weeks until I randomly decided one day to ask where my car was, and it was magically done that day. I only hear from them when it’s time to pick up the car. As someone who heavily relies on their vehicle and doesn’t have the resources to rent or obtain other car on their own, it has made my life incredibly difficult for the past 2 months. I dread having to attempt to get a hold of them because I know I’ll be ignored. I’m still waiting for a text back from when I spoke to my advisor 4 days ago. In conclusion, I don’t know if returning is in my best interest, and I’m needing receipts and paperwork from them that I don’t even want to ask for, because I don’t want to wait days and days to hear back. Stay clear of them at least until they sort things out. This was the worst experience with a business I’ve had. More

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Service was courteous & fast got me in & out same day. Place was under construction but didn’t slow them down from getting it done!! Place was under construction but didn’t slow them down from getting it done!! More

by Mel GBell Verified Customer Verified Customer

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System was not reset to indicate the oil had been changed. Notification keep popping up. I would expect better at a Genesis dealership. changed. Notification keep popping up. I would expect better at a Genesis dealership. More

by LLAWSON3 Verified Customer Verified Customer

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Construction is unnecessary in this lvl of heat. Construction needs to go faster. My advisor is awesome Construction needs to go faster. My advisor is awesome More

by darkcash69 Verified Customer Verified Customer

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under the circumstances of the construction of the building getting a face lift staff gave great service ❤️ building getting a face lift staff gave great service ❤️ More

by Markia.mcdade Verified Customer Verified Customer

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The management of Tulsa Hyundai proved to me that they are committed to a great ownership experience. are committed to a great ownership experience. More

by Johnbil532 Verified Customer Verified Customer

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They had no problem selling me the car. However they only had 1 key fix and said they would send the other. I still haven’t received it. However they only had 1 key fix and said they would send the other. I still haven’t received it. More

by kaylegaviola Verified Customer Verified Customer

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She was very attentive and kept me apprised of the progress. Great attitude in difficult construction conditions. progress. Great attitude in difficult construction conditions. More

by kat.romenesko Verified Customer Verified Customer

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