May Farris

Mary Farris-Coaxum and the entire staff was absolutely AMAZING!! From start to finish and the purchase of our brand new 2025 Subaru Outback Onyx Edition couldn’t have went any smoother. It was well worth AMAZING!! From start to finish and the purchase of our brand new 2025 Subaru Outback Onyx Edition couldn’t have went any smoother. It was well worth the trip across town to purchase our new car. Mary and the sales team go above and beyond to make sure you leave with the vehicle of your choosing. I stated “You guys must have Magic Wands back there, because some of the things you guys have done only a magician could pull off.” More

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As always I received the best service ever from Heritage Subaru today. I always leave knowing they care. Thank you Mr. Emil and team. Subaru today. I always leave knowing they care. Thank you Mr. Emil and team. More

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May was very helpful working with my wife and I searching and showing us the different models and options. She made the purchasing process very easy. We look for May each time we are ready for our next new and showing us the different models and options. She made the purchasing process very easy. We look for May each time we are ready for our next new car. More

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Since this was my 1st new vehicle in 16 years & 1st "car" after driving pickup trucks for 40 years, I was apprehensive & had many questions. May was knowledgeable & patient, right from the start. She took me after driving pickup trucks for 40 years, I was apprehensive & had many questions. May was knowledgeable & patient, right from the start. She took me on multi test drives & answered all of my questions, yet never pressured me to buy. Her years of experience with Subaru & Catonsville Heritage make her a valuable resource. She is truly an asset to your dealership. I hope to be a member of the Subaru fan club for many years to come. More

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First of all May Farris is amazing. She is not pushy and totally interested in satisfying your needs. I didn't really intend on buying a car that day when I picked up my car for servi She is not pushy and totally interested in satisfying your needs. I didn't really intend on buying a car that day when I picked up my car for service, but genuinely connected with May. She was patient and informative and listened to me. She helped us with trade in, new technology, and putting us in touch with financing. This is my 2nd Forester I have purchased form Heritage Subaru. They've got me for life. More

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Always a good experience with May Ferris. I highly recommend this dealership. LOVE MY CROSSTREK. I highly recommend this dealership. LOVE MY CROSSTREK. More

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We didn't think we were buying a car that day, just shopping to see what was available. May greeted us in the showroom and answered many, many questions and then we went on a test drive. The sales man shopping to see what was available. May greeted us in the showroom and answered many, many questions and then we went on a test drive. The sales manager stopped by to apologize for the amount of time it was taking to get the vehicle down to us (it wasn't too long) and asked if we needed anything (we didn't, but kind of him to check). He was very supportive of his staff and attentive to his customers. We really liked the car and May was very straightforward with the pricing, including checking on optional items we were interested in. She did not apply any pressure whatsoever which was much appreciated. She arranged for Ashley to come by to answer our financing questions and also discuss items such as service plan options. Ashley was top notch as well, and we appreciated her patience as well as May's with all of our inquiries - and when we went back and forth with our choices. This was a very positive car buying experience for us and we would not hesitate to recommend this dealership (and especially May, Ashley, and Steve) to any of our friends and neighbors who are interested in purchasing a vehicle. Well done! By the way, the dealership got four stars instead of five only because the lot was so crowded. Better for them and their customers for business to be good than otherwise though. More

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I have always had a wonderful experience when purchasing a car working with May and the Subaru dealership. a car working with May and the Subaru dealership. More

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I recently had the pleasure of working with May. From the moment I stepped into the showroom, her warm and friendly demeanor immediately put me at ease. May went above and beyond to assist me in From the moment I stepped into the showroom, her warm and friendly demeanor immediately put me at ease. May went above and beyond to assist me in finding the perfect car that suited my needs and preferences. Her knowledge of the various models and their features was impressive, and she patiently answered all my questions, providing valuable insights to help me make an informed decision. Moreover, May demonstrated a high level of professionalism throughout our interactions. She was responsive to my inquiries, and her communication was clear and concise. I never felt pressured or rushed, and her friendly attitude made the whole experience more enjoyable. I highly recommend reaching out to May. She made the car-buying experience a pleasure, and I am grateful for her assistance. More

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May was very friendly and knowledgeable. She did not put any pressure on me. This is my third time using her. She did not put any pressure on me. This is my third time using her. More

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