Maximiliano Ercolani
Maximiliano Ercolani at City KIA of Greater Orlando
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Maximiliano Ercolani

Product Specialist

City KIA of Greater Orlando

9550 S Orange Blossom Trl
Orlando, FL 32837

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4.5
12 Reviews
4.5

12 Reviews

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12 Reviews of Maximiliano Ercolani

March 29, 2025

Dealership Rating
Employee Rating

Excelente servicio 👍 gracias! Muy amable y atento estuvo el ajente a cargo..... pude solucionar los inconvenientes que tenia fue de mucha ayuda. More

by Luis mendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

City KIA of Greater Orlando responded

Luis, gracias por su evaluacion positiva! Nos complace saber que nuestro equipo le haya brindado un servicio de 5-estrellas. Por favor no dude en decirnos si hay algo mas en lo que le podemos ayudar.

March 28, 2025

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Employee Rating

Service personnel were very friendly and detailed. They communicated all details and kept me updated throughout the process. More

by christopherbenoit1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Castillo , Devon Supper

Mar 28, 2025

City KIA of Greater Orlando responded

Christopher, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team was very friendly, detailed, communicative of all details and kept you updated throughout the process. We hope to serve you again in the future when the time comes.

March 27, 2025

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Employee Rating

Quick, easy, respectful. The whole service department does their job nicely and quickly making things easier for me and my day. More

by SHS1199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Arraiz, Ivan Merchan

Mar 28, 2025

City KIA of Greater Orlando responded

We appreciate you for leaving us this spectacular review! We are delighted to know that our team did their job nicely/quickly making things easier for you and were respectful. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 23, 2025

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Employee Rating

I first brought my daughter her when she landed from DC for spring break she wanted to get a car I said City KIA is a good place it popped in my head. I said it's near the mall. So we came in and she had a More

by Christen1208
Recommend Dealer
Yes

Other Employees Tagged: Maximiliano Ercolani

Mar 24, 2025

City KIA of Greater Orlando responded

Christen, We appreciate you for leaving Max this stellar review! We are honored to have had the opportunity to work with your daughter and we are glad that Max provided her with top notch service. We are delighted to know that he was really nice, friendly and got her what she wanted. We sincerely congratulate your daughter on her new vehicle- behalf of the entire City KIA of Greater Orlando team!

March 17, 2025

Dealership Rating
Employee Rating

Juan was great. But, I always have problem when they took my car. My car still showing that’s need service requires. They did a update to the software and now I cann More

by mercedlily2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2025

City KIA of Greater Orlando responded

We are grateful for you leaving Juan this stunning review! We are pleased to know that he was great and is the best. If you would like to discuss things further please call us here at the dealership and ask for the service manager to see how we can make things right. We hope to serve you again in the future when the time comes.

March 17, 2025

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Employee Rating

Fueron amables y serviciales muy buen servicio pero un poco demorado de todas maneras gracias More

by juliocesargalvis1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2025

City KIA of Greater Orlando responded

Julio, Para City KIA of Greater Orlando, brindar un excelente servicio es fundamental, y nos complace que el esfuerzo de nuestro equipo haya sido de su agrado. Nos complace saber que fueron amables y serviciales. ¡Le deseamos un buen viaje hasta que nos volvamos a ver!

March 16, 2025

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Employee Rating

took 3 hours and 45 minutes for a oil change i undestand you guys are busy but almost 4 hours is insane More

by jhsantiago866
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 21, 2025

City KIA of Greater Orlando responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one and we do apologize for the wait time that occurred during your service visit. If you would like to discuss further, please contact us at our dealership and ask for the Service Manager available. We would love to help you.

March 16, 2025

Dealership Rating
Employee Rating

Max was responsive and willing to go above and beyond to assist. He is a very personable individual and easy to talk with. Supported the process until the end. More

by e.adrianbaez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2025

City KIA of Greater Orlando responded

Thank you for leaving Max this fantastic review! We are so appreciative of the opportunity to work with you and we are glad that Max provided you with amazing service. We are happy to know that he was responsive, very personable and easy to talk with. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

March 15, 2025

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Employee Rating

Excelente servicio . Muy rápido todo . Muy puntual todo y muy formales gracias a todos muy bien More

by DIEGOANDREALVAREZ7
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

City KIA of Greater Orlando responded

Diego, ¡Le agradecemos que nos haya dejado esta excelente reseña! Nos sentimos honrados de haber tenido la oportunidad de trabajar con usted y nos complace que nuestro equipo le haya brindado un servicio de primera. Nos complace saber que fueron rápidos, muy profesionales y puntuales. ¡Lo felicitamos sinceramente por su nuevo vehículo en nombre de todo el equipo de City KIA of Greater Orlando!

March 10, 2025

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Employee Rating

They kept us there until we agreed on a price was not happy about it, but wouldn’t give us our keys back to do it another day so that night even though they were closed, they are pushy as xxxx More

by st_eva_012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 11, 2025

City KIA of Greater Orlando responded

Thank you for taking the time to write this review. We are very sorry to hear that your sales experience wasn't as what you expected, We would like to speak to you more on this matter, please give us a call at our dealership and ask for the Sales Manager. We would love to help you!

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