Back

Copeland Subaru Hyannis

Hyannis, MA

4.9
1,291 Reviews

95 Falmouth Rd

Hyannis, MA

02601

Directions

By Type

1,291 Reviews of Copeland Subaru Hyannis

December 02, 2024

Appointments are easy to schedule and service writer takes all information that I give them about concerns that I have and are easy to work with Work is completed in a timely manner and work that was do More

by Pjvito52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Dec 03, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience with Copeland Subaru Hyannis! Our team always aims to provide timely service and clear communication. We appreciate your feedback! Best, Bryan Scarpellni Managing Partner

December 01, 2024

Great experience! Professional, helpful, respectful, positive… working with the service department is a pleasure and I have high confidence that both gas and EV car wi More

by Capeeyes
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Dec 02, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your positive experience with our service department at Copeland Subaru Hyannis! We're delighted to hear that both of your Subarus are receiving the care they deserve. We appreciate your trust and look forward to continuing to provide excellent service! Bryan Scarpellni Managing Partner

December 01, 2024

Clean, friendly, the scheduler (Tristan) was on top of things, very informative, and was polite. All in all, a good experience. More

by jamesepurcell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Dec 02, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that you had a positive experience with Tristan and the team at Copeland Subaru Hyannis. Thank you for highlighting our clean facilities and friendly service! We look forward to serving you again in the future. Best, Bryan Scarpellni Managing Partner

December 01, 2024

Service was responsive and professional. Staff were extremely pleasant and thorough to deal with. Would use again. More

by sdflack12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Dec 02, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that you had a positive experience with our team at Copeland Subaru Hyannis! Thank you for your kind words, and we look forward to serving you again in the future. Best, Bryan Scarpellni Managing Partner

November 30, 2024

First service for my 2024 Forester. Courteous, friendly service personnel offered coupon for future service, answered all my questions. Scheduling appointment was easy and convenient. T More

by caroletyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Essence Mahoney
Dec 02, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience with us at Copeland Subaru Hyannis! We're glad to hear our team provided courteous and friendly service during your Forester's first visit. We look forward to assisting you again in the future! Bryan Scarpellni Managing Partner

November 30, 2024

Very good as far as there clientele, but some of the prices of repairs are way out of the ball park. More

by Positiverm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos, Essence Mahoney
Dec 02, 2024 -

Copeland Subaru Hyannis responded

We appreciate your feedback and star rating for our team! We look forward to seeing you again at Copeland Subaru Hyannis! Bryan Scarpellni Managing Partner

November 30, 2024

The service department at this dealership has provided professional and reliable service for my 2019 Forester for the past 3 years. The service advisors are courteous and consistent with all aspects of th More

by cheryll514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos, Essence Mahoney
Dec 02, 2024 -

Copeland Subaru Hyannis responded

Thank you for your kind words about the service department at Copeland Subaru Hyannis! We're delighted to hear that Essence and our team have consistently provided professional and reliable service for your Forester. We appreciate your recommendation and look forward to continuing to serve you in the future! Best, Bryan Scarpellni Managing Partner

November 30, 2024

Everyone at this dealership are so helpful and knowledgeable. The service department here is exceptional More

by Nickerson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa, Tristan Lai-Santos
Dec 02, 2024 -

Copeland Subaru Hyannis responded

Nickerson, thank you for the kind words! We're delighted to hear that our team at Copeland Subaru Hyannis provided exceptional service. We appreciate your support and look forward to serving you again! Bryan Scarpellni Managing Partner

November 30, 2024

Service writers are always pleasant and professional! I love the text updates. Prices are competitive. More

by Dee Bee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos, Essence Mahoney
Dec 02, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that you appreciate the service and text updates at Copeland Subaru Hyannis! It's great knowing our team is providing a pleasant experience with competitive pricing. Thanks for sharing your feedback! Bryan Scarpellni Managing Partner

November 30, 2024

Courteous and efficient service . Check in and check out went smoothly . Car was serviced as requested. More

by ejlawrance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Tristan Lai-Santos, Essence Mahoney
Dec 02, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience! We're delighted to hear that our team at Copeland Subaru Hyannis provided courteous and efficient service. We look forward to serving you again in the future! Bryan Scarpellni Managing Partner

1
...