Max Brodbeck | Page 12

I arrived for my oil change at 9:15.Carl said it would I arrived for my oil change at 9:15. Carl said it would be completed when I finished shopping. It was.I always receive professional and courteous se I arrived for my oil change at 9:15. Carl said it would be completed when I finished shopping. It was.I always receive professional and courteous service at DCH. It’s the only car dealership that I trust for purchasing and service. More

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Excellent Experience DCH Kay Honda is an excellent auto dealership, both for their Sales and Service Departments. I have been a customer of this dealership for at least fi DCH Kay Honda is an excellent auto dealership, both for their Sales and Service Departments. I have been a customer of this dealership for at least fifteen years, purchased two consecutive vehicles there, and had all service and maintenance done there. The experience is always five star. This visit, Carl Brodbeck was particularly patient in explaining the repair my vehicle needed, and why the cost was not covered under my extended maintenance contract . Not good news, but I still left a happy camper. Now, that’s a good customer service rep! More

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Service Department Very helpful and professional. Staff provided explanation of requirements and cost breakdown. Assisted with coupons to ensure optimal pricing and requ Very helpful and professional. Staff provided explanation of requirements and cost breakdown. Assisted with coupons to ensure optimal pricing and requested permission before proceeding with any mileage recommended services. More

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Timely service and very pleasant personnel . Estimate was correct and I was kept I formed of ordering and progress. A very well organized service departments correct and I was kept I formed of ordering and progress. A very well organized service departments More

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Without question, this dealership understands importance of delivering the highest level of service. Service Advisor, Max Brombeck, was courteous, knowledgable & attentive. Max took the time to share result of delivering the highest level of service. Service Advisor, Max Brombeck, was courteous, knowledgable & attentive. Max took the time to share results of multi-point inspection which caused me to request additional maintenace on my vehicle. The consistent level of excellence I receive here has resulted in my referring this dealership to family & friends. More

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excellent Easy, quick. Excellent customer service. Very cordial stuff. I have never had a service problem since I bought my Honda Civic 2015. Definitely recom Easy, quick. Excellent customer service. Very cordial stuff. I have never had a service problem since I bought my Honda Civic 2015. Definitely recommend this location. More

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Maintenance Visit Pleasant experience from the moment I arrived. Everybody I dealt was very nice. When explaining what I should consider having done in the near futur Pleasant experience from the moment I arrived. Everybody I dealt was very nice. When explaining what I should consider having done in the near future the representative was not pushy and that fact alone will keep returning to dealer instead taking car to my local mechanic. More

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JUST GREAT SERVICE WAS GREAT AND PART NEEDED WAS ORDERED. THE STAFF IS VERY PROFESSIONAL AND VERY FRIENDLY. HAD MANY QUESTIONS AND ALL WERE ADDRESSED. SERVICE WAS GREAT AND PART NEEDED WAS ORDERED. THE STAFF IS VERY PROFESSIONAL AND VERY FRIENDLY. HAD MANY QUESTIONS AND ALL WERE ADDRESSED. GREAT PEOPLE TO DEAL WITH!!!! More

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Quick and easy Work completed very quickly. Service advisor was excellent. Friendly greeting. In right on time. Nice waiting area. Clean. Efficient. I was treated ve Work completed very quickly. Service advisor was excellent. Friendly greeting. In right on time. Nice waiting area. Clean. Efficient. I was treated very professionally by all. More

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Excellent service I went there to have the airbag replaced as part of the safety recall. The work was completed quickly while I was waiting. I was not asked to do any I went there to have the airbag replaced as part of the safety recall. The work was completed quickly while I was waiting. I was not asked to do any other unnecessary service. More

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