Mauro Rodriguez

Finance department lied/misled on their offer, I have pristine credit and they told me that the deal was too cheap to get the lower rate pristine credit and they told me that the deal was too cheap to get the lower rate More

by raymic02 Verified Customer Verified Customer

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Although the person checking me in was great. I bought a 23 Charger in January 2024 by August I had brought it in for the exact same issue 5 times ! You tel me when the lemon law comes into play. I bought a 23 Charger in January 2024 by August I had brought it in for the exact same issue 5 times ! You tel me when the lemon law comes into play. 2nd time a total replacement of the exhaust system. And each time an exhaust issue. More

by Chris H. Verified Customer Verified Customer

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Such a great experience! Ryan Nole was awesome taking me from a phone call to a a car purchase. This would be my 3 vehicle from the same dealership!!! Ryan Nole was awesome taking me from a phone call to a a car purchase. This would be my 3 vehicle from the same dealership!!! More

by WILLSOLO1 Verified Customer Verified Customer

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Mario and Eli were great and made it a smooth transaction. Hellcat is everything I expected transaction. Hellcat is everything I expected More

by Billyjustice Verified Customer Verified Customer

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My girlfriend and I drove down from St Petersburg with the sole intention of driving back with a new (CPO) Jeep. We were pleasantly greeted by "Mauro" upon our arrival. As we discussed on the phone before the sole intention of driving back with a new (CPO) Jeep. We were pleasantly greeted by "Mauro" upon our arrival. As we discussed on the phone before driving down, he had the Jeep ready for a test drive. After a short drive with good conversation, we returned back to the dealership, but a different CPO caught our eyes. After a short test drive in it (and more conversation), we set our minds on buying it. Since it wasn't the original Jeep I came to purchase, I hadn't reviewed the CarFax on it. Mauro was accommodating and quickly with providing us with a copy of the CarFax. This is when things turned suspicious for me; I suppose the former Senior Drill Sergeant and 22 years of military service kicked in. I started reading at a very early age. Even became quite proficient at it. So much so, I even comprehend what I read. I may not be the sharpest crayon in the box, but I still color within the lines quite well. Meaning, reading me something I'm fully capable of reading myself isn't a good idea. Particularly, a CarFax report. But there he sat, doing a fine, but useless, job of reading the report to me. Right way, I knew something was in the report he hoped I wouldn't read. Funny enough, my girlfriend picked up on it right way. Even sooner than I did. But we remained cordial and sat there as he continued to read. Once he was done, we excused ourselves from his desk to sit in the "waiting area" and read the report character-by-character and line-by-line ourselves. Sure enough, we found what we suspect he hoped we wouldn't find; a major recall on the Jeep. I immediately returned to Mauro and asked him to look up the recall code. Considering the recall effects 154,000+ 4Xe models, I'm absolutely convinced beyond any doubt, he already knew about it. Did it slip his mind to tell us during the test drive...before or after? I think not. There we were test driving a vehicle that has the propensity of catching on fire while in motion (or parked)! But he said absolutely nothing!!! Only after we told him we were no longer interested did he seem to "agree" with us in not purchasing the Jeep. Was it too much of us to expect a bit more transparency during our visit? Was it Mauro' obligation or responsibility to inform us of the hazardous recall? The car buying experience is already filled with suspicion, anxiety and doubt. No need to unnecessarily add to it. So, do we feel a certain way about this entire experience? Absolutely! Hence this review. Needless to say, we have no intentions of returning to or recommending Naples Chrysler Dodge Jeep Ram. We hope this helps the next car buyer... More

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I brought the car in because Warning lights, lights were showing up on the dash I spent about $1650 and I’m still having the same problem plus now my cruise control doesn’t work I will probably have to brin showing up on the dash I spent about $1650 and I’m still having the same problem plus now my cruise control doesn’t work I will probably have to bring it in again, and hopefully you can fix it More

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A few conditions were added to the deal at my request. Management followed through on meeting those conditions. Easy to work with. Management followed through on meeting those conditions. Easy to work with. More

by mpetrillo1 Verified Customer Verified Customer

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El es muy nice y professional! Lo recomiendo 100%. Muchas gracias por su atención y amabilidad Lo recomiendo 100%. Muchas gracias por su atención y amabilidad More

by jorgericardorios89 Verified Customer Verified Customer

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Easy to schedule servicing, friendly competent representative, fast, efficient, effective service, I will regularly use this delear for maintenance representative, fast, efficient, effective service, I will regularly use this delear for maintenance More

by eaccardi Verified Customer Verified Customer

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Too much confusion with the prices of the vehicles that they show on their website... it's a nightmare... reality never matches what they offer. they show on their website... it's a nightmare... reality never matches what they offer. More

by jtobias2 Verified Customer Verified Customer

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