Mauricio Marchant
Mauricio Marchant at Don Davis Nissan
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Mauricio Marchant

Service Advisor

Don Davis Nissan

1320 I-20 Frontage Rd
Arlington, TX 76018

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4.6
260 Reviews
4.6

260 Reviews

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260 Reviews of Mauricio Marchant

January 17, 2025

Dealership Rating
Employee Rating

It took them a long time to deliver the vehicle to me, still testing my truck if working good. More

by rsak47
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Don Davis Nissan responded

Hello rsak47, Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Toni Wiley Owner Loyalty Manager Don Davis Nissan 817.588.5524

January 09, 2025

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Employee Rating

Very helpful and both of my issues were fixed. Warranty covered electrical issue on my CarPlay which was awesome. Thank you Adrian and your team More

by bear.sanchez28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2025

Don Davis Nissan responded

Hello bear.sanchez28, Thank you so much for your positive review! We can't wait to see you again. Please let us know if there is anything else we can do for you; we are more than happy to help! Way to go Adrian, Don Davis Nissan service team and Lance !!! Toni Wiley Owner Loyalty Manager Don Davis Nissan 817.588.5524

January 06, 2025

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Employee Rating

Went in for an oil change and was told I had an engine leak. The car needs to get a diagnostic test to know more information. The following day I brought it in and says it’s a transmission leak. It’s the More

by teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 09, 2025

Don Davis Nissan responded

Hi Teresa, I am following up with you regarding your service visit with Mauricio. We want to sincerely apologize for not meeting your expectations during your visit. Your satisfaction is important to us, and we regret any disappointment you experienced. If you have any questions or concerns, I will be happy to help! Thank you, Toni Wiley Owner Loyalty Manager Don Davis Nissan 817.588.5524

January 03, 2025

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I’ve been having issues with my heater and they still yet to tell me what’s wrong with it. I brought it back to Don Davis, Nissan, and the same issue yet can’t tell me what’s wrong with my heater. I took i More

by SPIKESGLORIA
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adrian Alonso

Jan 09, 2025

Don Davis Nissan responded

Hello Spikesgloria, I am following up with you regarding your service visit on 10.23.24 with Mauricio. We want to sincerely apologize for not meeting your expectations during your visit. Your satisfaction is important to us, and we regret any disappointment you experienced. If you have any questions or concerns, I will be happy to help! Thank you, Toni Wiley Owner Loyalty Manager Don Davis Nissan 817.588.5524

January 01, 2025

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Always honest about timing, thorough about work and friendly to make you feel at home; plus there’s coffee. More

by Alyssa
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 04, 2025

Don Davis Nissan responded

Hi Alyssa, Thank you so much for your positive review! We can't wait to see you again. Please let us know if there is anything else we can do for you; we are more than happy to help! It was really great to see you again and your number 3 is as beautiful as your other 2 :) Toni Wiley Owner Loyalty Manager Don Davis Nissan 817.588.5524

January 01, 2025

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Employee Rating

Your labor rates could be a little bit lower. other than that the employees were really nice and helpful. More

by revrandyphillip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2025

Don Davis Nissan responded

Hello Revered Phillip, we appreciate you taking the time to share your experience and your feedback is very important to us! Thanks again for your trust, and we hope to serve you again in the future!

December 26, 2024

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Employee Rating

good work, good work, good work, good work, good work, good work, good work, good work, More

by lm1917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2024

Don Davis Nissan responded

Hello lm1917, Thank you so much for your positive review! We’re happy to hear that you had an excellent service experience with us. Your satisfaction is our priority, and we look forward to continuing to provide you with great service in the future.

December 25, 2024

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Employee Rating

He did great and he had great customer service. I will definitely be back again for sure More

by jrae656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2024

Don Davis Nissan responded

Hi jrae656, thank you for the fantastic review! We’re so glad that you had an excellent experience with our service department. Our team works hard to ensure everything runs smoothly, and your feedback lets us know we're on the right track. We look forward to seeing you next time!

December 16, 2024

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Employee Rating

Took longer than expected to evaluate the issue the vehicle was brought in for, but repairs were completed satisfactorily. More

by Spw407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin

Dec 21, 2024

Don Davis Nissan responded

Hello Spw407, we are truly sorry to hear that your service experience was not up to our usual standards. We take customer satisfaction seriously and would appreciate the opportunity to earn your business again in the future and hope to provide you with the level of satisfaction you deserve.

December 16, 2024

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Employee Rating

Seth met me on the drive and wrote on the tablet the service I booked and included a preventive service as my car mileage was over 31,100 miles. We also discussed the two items found on inspection. He w More

by barbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2024

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

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