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Matthew Tudor
Matthew Tudor at Hodges Mazda
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Matthew Tudor

New Car Manager

Hodges Mazda

10681 Philips Hwy
Jacksonville, FL 32256

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4.5
64 Reviews
4.5

64 Reviews

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64 Reviews of Matthew Tudor

June 07, 2024

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Best experience ever for buying a car. They went out of their way to get me what I wanted. A no pressure experience. More

by DOREENS426
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Rafael, Anastasiia Kavunenko , Rodney

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June 01, 2024

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Gage did a great job and was very professional and courteous. Good communication and follow up. He is a great asset to the dealership. More

by Greg
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Recommend Dealer
Yes

Other Employees Tagged: David Hodges, Carmine Francese, Dan Hodges, Chuck Sale, Vincent Rafael, Drew Woods, Brian "Chief" Hartwick, Ryan Blawn, Thomas Maierhoffer , Carl Grosso

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May 31, 2024

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This dealership committed fraud. They forged my signature on a page issuing consent for waste removal services. However, I am not on any of their cameras, assigning the documents so More

by usgrudavi
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Recommend Dealer
No

Other Employees Tagged: David Hodges, Carmine Francese, Dan Hodges, Vincent Rafael, Drew Woods, Rodney Cunanan

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May 31, 2024

Hodges Mazda responded

Mr. Pollare, You posting that we forged your signature is simply not true. You signed and paid for the work done to your vehicle the night you picked it up and had no issues. Two days later you called in having an issue with being charged for an item that you believed was covered under warranty (even though it wasn't) and we refunded it to you as a sign of good faith. Then another two days later you took issue with having been charged for anything at all even though you knowingly agreed to the services and their prices before they were performed. Upon your request, I provided copies of the signed documents going over all the charges including the shop supply charge which we disclose very transparently. You admitted on our recorded phone call that you reviewed the documents and that was in fact your signature on two separate lines. After stating this and being asked what you are trying to accomplish, you then back-pedaled and stated that it was not your signature on second thought. This immediate contradiction over something so easily identifiable as a signature was concerning and revealed your intentions. Posting online that we "committed fraud" is a blatant lie, unprofessional, and inflammatory. My staff and I were very professional, courteous, and generous with you; however, it seems no good deed goes unpunished. -Thomas Maierhoffer

May 31, 2024

usgrudavi responded

Conveniently, this dealership had no video evidence of a signature. All I requested, was the 65 I paid for waste removal. I agreed to paying for an alignment of 194 because I had agreed to such prices via a text message. Therefore, this dealership continues to lie because they had no video evidence proving that the signature was mine and cannot provide any real concrete evidence proving it. They also refused to refund, the fee of $65 which would have been a sign of real good faith. This dealership is extremely shady in their practices if they cannot provide camera footage of actual events happening. Very unprofessional and the staff here stand behind their LACK OF PROOF. Additionally, I had to call at 5 PM to see where my car was even though it had been finished at 11. No one bothered to call and let me know that the car was complete. It’s like everyone that works here is new on the job and do not know the proper ways to deal with customers.

May 30, 2024

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Great experience. Our salesperson. Anastasia and her manager were very effective. I was treated with respect? they listened to my needs and did not waste my time. More

by LEMANDEL
Recommend Dealer
Yes

Other Employees Tagged: Rodney Cunanan

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May 26, 2024

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This is my 4th auto I have purchased at Hodges Mazda. Salesman "Chief" is the best! More

by FRANK.MCBRIDE
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Recommend Dealer
Yes

Other Employees Tagged: Drew Woods, Brian "Chief" Hartwick

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May 11, 2024

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Good experience with great people buying my new Mazda3. Jarod, Drew, and Matt were professional, personal, knowledgable, and provided a welcoming, transparent environment to buy a car. Highly recommend. More

by danny
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Recommend Dealer
Yes

Other Employees Tagged: Drew Woods , Jared Fowler

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May 11, 2024

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Sale team is great! service has been just ok recently. They still have some great guys but you don’t always get to deal with them unfortunately. More

by BJPATTON2005
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Rafael, Drew Woods, Brian "Chief" Hartwick, Rodney Cunanan

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May 09, 2024

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Excellent service! The team really takes care of you and the atmosphere is always friendly! Great place to get stuff done! More

by BHARTWICK30
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Recommend Dealer
Yes

Other Employees Tagged: Carmine Francese, Drew Woods, Brian "Chief" Hartwick, Cody Risner

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April 30, 2024

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Sales team presented all avaible options to negociate the car at its best price for the customer. More

by OERICHSEN
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Recommend Dealer
Yes

Other Employees Tagged: Anastasiia Kavunenko

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April 28, 2024

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The team was amazing. They were both ready for me in the morning. Had a car selected that I ended up choosing and I had. a deal, and was in and out in under 2 hours! More

by S_MERRITT03
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Recommend Dealer
Yes

Other Employees Tagged: Anastasiia Kavunenko

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