Matthew Silva | Page 16

Honestly the service provided was beyond words ! I will always own a Lexus being that I know not only that the product is amazing but that the intangible aspect of it all ...ie the service is amazing - the always own a Lexus being that I know not only that the product is amazing but that the intangible aspect of it all ...ie the service is amazing - they treat me like family ... Better actually lol I felt like I was the only person in the place and their mission was to make ME and only me Happy. It's awesome being the only focus ;) Thank you Mathew and Yoni - From Elliot & Christina More

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Best customer service ever!!! I could not have asked for better service than I received from Matthew Silva. If you are looking for a Lexus, please go to Matthew. You will get the best deal in town. Than better service than I received from Matthew Silva. If you are looking for a Lexus, please go to Matthew. You will get the best deal in town. Thanks Matt! More

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Definitely THE best buying experience I've ever had. Matthew Silva is the most professional and courteous salesman I've ever dealt with. He went above and beyond my expectations and I never felt pushed, Matthew Silva is the most professional and courteous salesman I've ever dealt with. He went above and beyond my expectations and I never felt pushed, rushed or haggled. Matt took a lot of time to explain everything on the vehicle before and after I bough it. He was very helpful and fair during the whole negotiation, which was quick and painless, definitely an asset to Lexus of North Miami. The dealership is as good as Matthew, they have first class amenities and everyone from finance to the cafe was very polite. This is my first Lexus and surely not my last. To the whole team at Lexus of North Miami, you are doing an awesome job. More

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Excellent experience at this dealer!!!! But most important with the sales person Matt Silva. He has to be the best car salesman I had ever met! I will not ask for anybody else in the future. important with the sales person Matt Silva. He has to be the best car salesman I had ever met! I will not ask for anybody else in the future. More

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Every interaction with North Miami Lexus is excellent. I've been working with Val McKenzie since the dealership was at CountyLine in 2002. I've leased 1 ES 350 and 5 RX 350 vehicles from Val. He is an u I've been working with Val McKenzie since the dealership was at CountyLine in 2002. I've leased 1 ES 350 and 5 RX 350 vehicles from Val. He is an ultimate professional and a pleasure to do business with. My most recent experience in December 2013 was more than exceptional. Matthew Silva the Finance Associate was also great to work with. Val and Matt knew exactly what I was looking for and I was in and out of the dealership with my new vehicle in less than 2 hours. I can't imagine ever driving anything other than a Lexus or working with anyone other than Val McKenzie! He is a tremendous asset to your organization. Thanks. More

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Having been with Lexus for 7 years, I've experienced various dealerships and personnel. The experience at Lexus of North Miami is by far the most exceptional. From the incredible amenities available, to various dealerships and personnel. The experience at Lexus of North Miami is by far the most exceptional. From the incredible amenities available, to the attention to detail in every aspect of your car experience, this dealership and its personnel truly take the pressure and stress away from buying a car. I've leased 4 cars through Yoni Edery and each and every time, my experience and respect for his work escalades. There's something to be said about receiving great customer service from a luxury dealership and the ability of people to consistently deliver it. Yoni exceeds that expectation. I can honestly say that throughout the lifetime of my car experience with Yoni, there has not been one time where I wasn't taken care of. From the first moment you meet Yoni till the day you return the car (to get another one from him of course) he does not just treat you like another customer, he treats you like family. That is what differentiates Yoni from every other GM I've worked with. It's not about what is best for the dealership, its always about what is best for you. When someone has the ability to meet your needs consistently, deliver solutions, conduct business in respectful manner, and make you never doubt something, you know you are in good hands. There's no doubt in my mind that because of Yoni, I will be a Lexus customer for life! I worked with Matt Silva on the most recent leasing of my 2014 IS. From test driving different models, to explaining the ins and out of the vehicle, to signing the paper work and driving off, Matt ensured that my experience was going to be a great one. I've seen too many times, sales personnel who are too aggressive, pressure you, and don't consider what is best for you. This is the complete opposite of my experience with Matt. Matt shared not only his experience with different models but also the experience that others have had, to ensure I had enough knowledge to make the right decision for me. Even after the leasing of my vehicle, he took the time to ensure I was enjoying the car and to reiterate that he's always available for anything I need. I would highly recommend Matt to anyone who is looking to get into a car at Lexus of North Miami Beach and I'm at ease knowing that I can rely on him throughout the lifetime of my lease! More

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World class service and friendly staff. It was the best experience i've had when purchasing/leasing a vehicle. I will without a doubt recommend this dealer to friends and family. experience i've had when purchasing/leasing a vehicle. I will without a doubt recommend this dealer to friends and family. More

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Matt takes the stress out of purchasing a new car. He is a pleasure to work with and is an assest to the Toyota/Lexus organization. a pleasure to work with and is an assest to the Toyota/Lexus organization. More

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By far the best experience I ever had in a dealership. I never expected to be this good, from the moment we walked in, we were greeted with positive attitude and provided with excellent service by Matthew S never expected to be this good, from the moment we walked in, we were greeted with positive attitude and provided with excellent service by Matthew Silva, he took care of us as if we were his family. He is very professional and we NEVER experienced the usual back and forth sales tactics. Not only did we get our new 2014 Lexus RX350, now my wife can use the spa and gym, that place is "awesome". Thank you Lexus of North Miami. More

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My husband and I came in for the "December to remember" deal at Lexus. We were greeted right away with positivity and immediately introduced to Matthew. Our usual salesman Fred - whom we have pur remember" deal at Lexus. We were greeted right away with positivity and immediately introduced to Matthew. Our usual salesman Fred - whom we have purchased from before-was not there that day! Matthew was great!! He aimed to please at every turn! He was so accommodating, patient, and easy to feel comfortable with. It was a very easy and stress free experience, and Matt really helped us get our best price! I love my new Hybrid!!!! My husband and I walked out very happy and satisfied! More

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