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Matthew Shopes

Overview Reviews (316)

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Matthew Shopes

Matthew Shopes | Page 15

Sales Manager

Tynan's Nissan Aurora

780 S Havana St
Aurora, CO 80012

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4.8

316 Reviews

Overview Reviews (316)

4.8

316 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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316 Reviews of Matthew Shopes

October 07, 2024

Dealership Rating

Employee Rating

They were helpful and courteous. They made leasing a car quite easy. I haven’t encountered any surprises. All is good. They made leasing a car quite easy. I haven’t encountered any surprises. All is good. More

by BODDOC

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Castaneda , Alex Brasel

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Oct 08, 2024 -

Tynan's Nissan Aurora responded

Thank you for your kind words! We're pleased our team was helpful and courteous, making your car leasing experience smooth and easy. It's great to know there were no surprises, and everything went well. We appreciate your feedback and look forward to assisting you in the future! Jacqueline Goldsboro - Customer Care Coordinator

September 29, 2024

Dealership Rating

Employee Rating

Pleasant and easy to work with. Willing to hear my questions and concerns. Always feel confident working with them. Willing to hear my questions and concerns. Always feel confident working with them. More

by SYBIL0841

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Simons, Adnan Hassan, Daniel Horvath, Rich McAnally, Luke Clearwater, Mohamad Al Dabbas , Cameron Lingk, Daniel Pipp, Taher

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Sep 30, 2024 -

Tynan's Nissan Aurora responded

Thank you for your kind words! We're delighted that you find us pleasant and easy to work with and that we addressed your questions and concerns. Your confidence in us means a lot, and we look forward to continuing to serve you! Jacqueline Goldsboro- Customer Care Coordinator

September 28, 2024

Dealership Rating

Employee Rating

I believe I could have received a better deal. The attention I had the day of was nice but after I left they forgot about me. No call and broken promises. The attention I had the day of was nice but after I left they forgot about me. No call and broken promises. More

by ANGIELOMELIPAZ

Verified Customer

Service Price Transparency

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Yasha Akhmedov, Jose Castaneda, Mindy Carlyle

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Sep 30, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback. We're sorry to hear that you felt overlooked after your visit and that we didn’t meet your expectations regarding communication and follow-up. Your experience is important to us, and we take your comments seriously. Thank you for bringing this to our attention. Jacqueline Goldsboro - Customer Care Coordinator

September 27, 2024

Dealership Rating

Employee Rating

Everyone was great - especially Genesis! She was very responsive, answered all of my questions, explained all of my options, and didn't try to push me in any direction. She was very responsive, answered all of my questions, explained all of my options, and didn't try to push me in any direction. More

by DEANN.WRIGHT14

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Castaneda, Genesis Silva , Alex Brasel

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Sep 27, 2024 -

Tynan's Nissan Aurora responded

Thank you for your kind words! We're so glad you had a great experience, especially with Genesis.If you need anything else, we’re always here to help! Jacqueline Goldsboro - Customer Care Coordinator

September 25, 2024

Dealership Rating

Employee Rating

Always been a pleasure to enter this friendly respectful out going atmosphere with great people. Thank you! out going atmosphere with great people. Thank you! More

by BUFFYNOPHENEY3070

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Daniel Pipp

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Sep 26, 2024 -

Tynan's Nissan Aurora responded

Thank you for your kind words! We're thrilled to hear that you always enjoy our dealership's friendly and respectful atmosphere. It's our pleasure to serve you, and we look forward to welcoming you back again soon! Jacqueline Goldsboro - Customer Care Coordinator

September 24, 2024

Dealership Rating

Employee Rating

Good and fast service great team Alex was fast and replied to all my questions replied to all my questions More

by STHOME

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Daniel Horvath , Alex Brasel

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Sep 25, 2024 -

Tynan's Nissan Aurora responded

"Thank you for your great review! We're happy to hear that Alex provided quick and thorough service, addressing all your questions. We appreciate your feedback and look forward to serving you again!" Jacqueline Goldsboro - Customer Care Coordinator

September 24, 2024

Dealership Rating

Employee Rating

Smooth transaction with minimal friction and total transparency throughout the entire process. Would definitely use them again, transparency throughout the entire process. Would definitely use them again, More

by MICK.GARRETT1

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Castaneda , Alex Brasel

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Sep 24, 2024 -

Tynan's Nissan Aurora responded

Thank you for your great feedback! We’re delighted to hear that your transaction went smoothly and that you appreciated the transparency throughout the process. We look forward to working with you again ! Jacqueline Goldsboro - Customer Care Coordinator

September 22, 2024

Dealership Rating

Employee Rating

Very professional and straightforward about the purchase. At this point I would say this was a seamless transaction. At this point I would say this was a seamless transaction. More

by KEHALL714

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Daniel Horvath, Ryaan Kayali

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Sep 23, 2024 -

Tynan's Nissan Aurora responded

"Thank you for sharing your experience! We’re so glad to hear that the process was professional and seamless. If you have any questions or need anything we’re here to help. Enjoy your new vehicle!" Jacqueline Goldsboro - Customer Care Coordinator

September 21, 2024

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Employee Rating

Team was well informed, courteous and have an efficient process to get a sale done. process to get a sale done. More

by TURNERUSA

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Daniel Horvath, Lenon Yip , Alex Brasel

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Sep 23, 2024 -

Tynan's Nissan Aurora responded

"Thank you for your kind words! If you ever need anything – we’re here to help!" Jacqueline Goldsboro - Customer Care Coordinator

September 19, 2024

Dealership Rating

Employee Rating

Yasha went above and beyond. Masked to service and even parts knocked it out of the park Masked to service and even parts knocked it out of the park More

by DANIEL.P.TOLLEY

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Taher Fares, Yasha Akhmedov, Mindy Carlyle

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Sep 20, 2024 -

Tynan's Nissan Aurora responded

"Thank you for your review! We’re glad to hear Yasha and our team exceeded your expectations. We look forward to continuing to provide you with excellent service!" Jacqueline Goldsboro - Customer Care Coordinator