Matthew Saunders
Matthew Saunders at Waite Toyota
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Matthew Saunders

Finance Manager

Waite Toyota

18406 US-11
Watertown, NY 13601

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5.0
150 Reviews

Dealership Experience

5 yrs, 8 mos

Industry Experience

30 yrs, 8 mos

5.0

150 Reviews

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150 Reviews of Matthew Saunders

April 03, 2025

Dealership Rating
Employee Rating

Excellent team of professionals! Very friendly and Helpful! Matt, Matt and Tim with the finance were superb. Josh and Tyler covered down while Matt was away and we could tell immedia More

by Alex Chaffee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2025

Waite Toyota responded

Thank you for sharing Alex!

April 01, 2025

Dealership Rating
Employee Rating

Great personality! Easy to work with. Made the buying process a breeze. Highly recommended. I love my grand Highlander. More

by bethlap_1980
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Malbouf

Apr 07, 2025

Waite Toyota responded

We appreciate your review!

March 31, 2025

Dealership Rating
Employee Rating

Waite Toyota is a very friendly family-owned business. Quick responses, thorough information and have exceptional customer service. More

by stephrut_22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Waite

Apr 07, 2025

Waite Toyota responded

Thank you!

March 24, 2025

Dealership Rating
Employee Rating

Steve Malbouf was a great person to work with as he was 15 years ago More

by parker5695
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Malbouf

Mar 27, 2025

Waite Toyota responded

Thank you!

March 22, 2025

Dealership Rating
Employee Rating

Very satisfied with my overall experience. Everyone that I dealt with were very professional & knowledgeable. Will definitely return when I am ready to trade again More

by tess2353
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Keggins

Mar 24, 2025

Waite Toyota responded

We appreciate your review!

February 19, 2025

Dealership Rating
Employee Rating

Mr. Keggins at Waite Toyota made my lease experience very easy. This is my third time leasing with him and each time it has been a positive, professional experience. I was given all the information I neede More

by SLBUTLER001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Keggins

Feb 19, 2025

Waite Toyota responded

Thank you for sharing!

November 14, 2024

Dealership Rating
Employee Rating

Waite Toyota was hands down the best buying experience I have had. No pressure staff who fought hard to craft a deal and work with the customer. Every time I asked for something, Steve went out of his way t More

by Zach
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Steven Malbouf

Nov 15, 2024

Waite Toyota responded

We appreciate your review Zach!

November 11, 2024

Dealership Rating
Employee Rating

Waite Toyota was wonderful to work with. Everyone we were in contact with was polite, friendly and made the entire process of purchasing the vehicle easy and stress free More

by beckymarino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Keggins

Nov 11, 2024

Waite Toyota responded

Thank you Becky!

November 06, 2024

Dealership Rating
Employee Rating

Truck was ready , paper work was E Z . Had a 3 hr drive up and back in and out quick! GREAT experience !!! More

by chesterchamberlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Allen, Jon Keggins

Nov 07, 2024

Waite Toyota responded

Thank you for sharing Chester!

November 03, 2024

Dealership Rating
Employee Rating

Very pleasant to deal with. Sales person was able to follow the transaction from beginning to end in a very professional and courteous manner as well as timely/ efficient manner More

by pnb1640
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Cummings

Nov 04, 2024

Waite Toyota responded

We appreciate your review!

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