Matthew Saunders
Matthew Saunders at Waite Toyota

Matthew Saunders

Finance Manager

Waite Toyota

18406 US-11
Watertown, NY 13601

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5.0
165 Reviews

Dealership Experience

6 yrs, 8 mos

Industry Experience

31 yrs, 8 mos

5.0

165 Reviews

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165 Reviews of Matthew Saunders

April 01, 2026

Dealership Rating
Employee Rating

I love Waite Toyota. . Matt Saunders has made my two previous lease deals an absolute breeze and this third one was the same. I was in and out, paperwork and all, in one h More

by CAROLCOURTS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Allen, Matthew Spencer

March 26, 2026

Dealership Rating
Employee Rating

Matt is very professional and very knowledgeable. He responds right away every time I ask questions. He is also kind and honest. More

by ALLANPADOR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2026

Waite Toyota responded

Thank you for sharing!

January 29, 2026

Dealership Rating
Employee Rating

Very efficient friendly service. I couldn't ask for nicer customer attention. I have no complaints. More

by awebert7
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tyler Cummings

Jan 29, 2026

Waite Toyota responded

Thank you!

December 06, 2025

Dealership Rating
Employee Rating

I wait too long before I get another vehicle. My 2003 was a great truck and the upgrade was well worth the money. I will be back and I will recommend you to my friends. More

by prowe147
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Keggins

Dec 09, 2025

Waite Toyota responded

We appreciate your review!

November 16, 2025

Dealership Rating
Employee Rating

the survey said it all, no further commentary to offer, nothing else to say other than good by More

by RGAGNON0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matthew Spencer

Nov 17, 2025

Waite Toyota responded

Thank you!

November 11, 2025

Dealership Rating
Employee Rating

We found Will to be honest, courteous, timely and friendly! We love our vehicle and the dealership was accommodating. More

by tim2wor1k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Ray

Nov 11, 2025

Waite Toyota responded

We appreciate your review!

November 01, 2025

Dealership Rating
Employee Rating

We have been leasing for a while and it is always a pleasure to work with Matt when it comes time to re-lease. More

by SMORALES18200
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 03, 2025

Waite Toyota responded

We appreciate your continued business!

September 10, 2025

Dealership Rating
Employee Rating

John was great. Very helpful,not pushy,very polite. Great experience with everyone at the dealership. Would highly recommend. Thanks for a great car buying experien More

by rlyoungs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Keggins

Sep 11, 2025

Waite Toyota responded

We appreciate your review!

August 23, 2025

Dealership Rating
Employee Rating

All the staff were professional, patient & worked with me to meet my needs as a customer. After the purchase was made the representative took his time to go over everything & answered any questions that I ha More

by mjackson6481
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2025

Waite Toyota responded

Thank you for sharing!

August 20, 2025

Dealership Rating
Employee Rating

This is my 3rd vehicle bought from you guys since 1989 & over the 35+ years you have continued to provide great customer service More

by randyrobertredmond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Malbouf

Aug 26, 2025

Waite Toyota responded

We appreciate your continued support Randy!

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